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Opiniones sobre Roma Aussie Tourist Park

2 out of 5
Roma Aussie Tourist Park
6 Bowen Street, Roma, QLD

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 70 de 210 opiniones" "
Evaluación: 8 - Bueno. 77 de 210 opiniones" "
Evaluación: 6 - Aceptable. 42 de 210 opiniones" "
Evaluación: 4 - Mediocre. 13 de 210 opiniones" "
Evaluación: 2 - Terrible. 8 de 210 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

8,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Nicola

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Lovely staff - especially Sheree who looked after us at check in. The room was nice at first glance. The toilet wasn’t cleaned (it had remnants of the last guest…) even though it had a slip over its lid to say it had been cleaned. The extra blanket, which was needed, was crumpled up on the floor and shoved in the cupboard. The tap in the bathroom was also loose. Otherwise, it was a nice spot with great facilities such as a camp kitchen and a laundromat.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Emma

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Aussie el 2 feb. 2024
Thanks for your feedback

8/10 Bueno

Debbie

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Aussie el 2 feb. 2024
Thanks for your feedback

10/10 Excelente

Rosie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very polite and kind, facilities were clean and nice to stay in
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Greg

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
To book in you need to go to another address
Se hospedó 1 noche en noviembre de 2023
Respuesta de Aussie el 20 nov. 2023
Sorry you did not enjoy your stay with us.

2/10 Terrible

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
We were disappointed with our stay. On arrival we were advised we were not staying in a cabin but a studio. Although, the room was clean the only chair was broken and the mattress was like sleeping on a stone. We will not stay here again.
Se hospedó 3 noches en octubre de 2023
Respuesta de Aussie el 26 oct. 2023
Hi Wayne, sorry you didn't enjoy your stay with us. We checked the chair after your departure and it was in working order. Unfortunately when you book online you don't always choose the accommodation that meets your requirements. Sometimes it is easier to call the park and discuss the accommodation options prior to booking.

8/10 Bueno

Stuart

Se hospedó 1 noche en octubre de 2023
Respuesta de Aussie el 16 oct. 2023
Thankyou for your feedback.

6/10 Aceptable

Sheneen

Viajó con su pareja
Le gustó: Limpieza, personal y atención
A few little thkngs need to be fixed
Se hospedó 1 noche en octubre de 2023
Respuesta de Aussie el 14 oct. 2023
Thankyou for your review. We are always working to improve your stay.

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Needs Proper Cleaning
Had difficulty finding where to check in. The lady at the check in was however very friendly and welcoming. When my husband went to get an extra toilet roll, replacement for a badly chipped plate and tea towel she was very helpful and obliging. However, I spent at least an hour cleaning our accommodation. The desk top had not been wiped down for a long time, the tray with dishes etc on it had also not been cleaned for a while. The dishes and mugs were also not cleaned very well. The floors looked like they hadn’t even been vacuumed. In the corners, behind the bathroom door there was a lot of dust, insects and cobwebs. Walls, ledges and floors felt like they haven’t been washed for a while. The cabinet beside the wash basin, the basket drawers had so much dust, dead insects and cobwebs. I have photos and have attached some of them. We felt we were only there for one night and it that was too late to seek an alternative.
Wiped floor with paper tiwel
Wiped bathroom floor
More wiping of floor
Se hospedó 1 noche en octubre de 2023
Respuesta de Aussie el 13 oct. 2023
Good Morning, thankyou kindly for your feedback. We will follow up on your feedback to ensure our customers receive the best experience at our park.

8/10 Bueno

Kym

Le gustó: Limpieza, personal y atención
Room was pleasant with a desk, microwave and small fridge. For a small studio, it still felt quite spacious. Bed was too hard for my liking and the air con was quite noisy, however that would have blocked any outside noise if there was any.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 2 oct. 2023
Thanks for your feedback.

4/10 Mediocre

Reza

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was very nice. Room stayed the water system make very loud noice that we couldn't take shower properly after day long drive arriving in the evening. Couldn't connect WiFi. congested parking space. water was slimy, didn't drink. Middle of night AirCon stopped. Wouldn't recommend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 2 oct. 2023
The office phone is always manned. For any issues you are always welcome to call us. The town water in Roma is artesian water. Due to the volume of guests going through the park they are always setting the air-conditioners to their required setting. The airconditioner would have stopped working due to someone setting it on the timer function. It has been checked and it is in full working order. The Wifi in Roma is always on and off, this is not a park problem, it is a network problem.

10/10 Excelente

Julieann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Highly recommend
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 26 sept. 2023
Thanks for your feedback. We are glad you enjoyed your stay with us.

6/10 Aceptable

Sel

Le gustó: Personal y atención
Check-in was confusing as on-site office was closed with conflicting notices posted on door
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 26 sept. 2023
Thanks for your feedback. We will update to notice on the door with clearer instructions.

6/10 Aceptable

Sel

Le gustó: Personal y atención
Check-in was not at accommodation site but a further block away with confusing notices on closed site office.Reception was pleasant and room was clean and well equipped.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 26 sept. 2023
Thanks for your feedback

10/10 Excelente

Robert

Se hospedó 3 noches en septiembre de 2023
Respuesta de Aussie el 29 sept. 2023
Thanks for your feedback.

4/10 Mediocre

Brendan

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Aussie el 9 sept. 2023
Thanks for your feedback.

6/10 Aceptable

Bronwyn

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ok for a one night stay, but could definitely do with a major freshen up. Worst part was we found someone else’s used underwater next to one of the kids beds. Absolutely grossed out by this!!! Car park space was tiny and gravel drive was annoying to drive on. The whole park looks very old. Reception desk is unmanned - have to check in at a different caravan park up the road then come back.
Se hospedó 1 noche en agosto de 2023
Respuesta de Aussie el 4 sept. 2023
Thankyou for your feedback Bronwyn. These matters have now been addressed.

6/10 Aceptable

Lynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Small room, minimal facilities.
Se hospedó 2 noches en agosto de 2023
Respuesta de Aussie el 2 sept. 2023
Thankyou for your feedback.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bed was comfortable. The environment was quiet. Room was clean & tidy.
Se hospedó 1 noche en agosto de 2023
Respuesta de Aussie el 29 ago. 2023
Thanks for your feedback. We are glad you enjoyed your stay with us.

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little cabin thing. Shower needs some work, but still good to go :) Everything is close, shops, restaurants, fuel. While your there check out the White Bull Tavern within walking distance. Best steak I've ever had.
Se hospedó 1 noche en agosto de 2023
Respuesta de Aussie el 26 ago. 2023
We are glad you enjoyed your stay.

10/10 Excelente

Wayne

Le gustó: Servicios
Very good. Extremely comfortable
Se hospedó 1 noche en agosto de 2023
Respuesta de Aussie el 26 ago. 2023
Thanks Wayne, glad you enjoyed your stay with us.

6/10 Aceptable

Richard

Se hospedó 1 noche en agosto de 2023
Respuesta de Aussie el 3 sept. 2023
Thanks for your feedback

8/10 Bueno

Cliff

Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 7 ago. 2023
Glad you enjoyed your stay with us.

10/10 Excelente

ildar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tidy, plenty of space, management is supportive, easy to find. The room is cozy and clean
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 7 ago. 2023
Thankyou for your feedback.

8/10 Bueno

Lesley

Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 7 ago. 2023
Thanks Lesley.

6/10 Aceptable

Darren

Viajó con su familia
Was ok. Not good for two men as bunk beds very small. I had to put mattress on floor to be comfortable.
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 7 ago. 2023
Thanks for your feedback Darren.

6/10 Aceptable

Victoria

Viajó en grupo
Le gustó: Limpieza, personal y atención
Cabin was basic, but clean and tidy. Instructions for obtaining the key for check-in was not clear as office wasn't staffed when we arrived mid afternoon. Parking is quite tight for larger cars.
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 10 ago. 2023
Sorry that the check-in was not clear. We have just changed the check-in process so still ironing out some issues.

4/10 Mediocre

Joy Ellen

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Fridge leaking water. Bathroom very slippery. For older guests
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 10 ago. 2023
Thanks for your feedback, we aim to provide our tourists the best experience possible. The refrigerator's leak some water due to the temperatures in Roma. The condensation runs off the doors.

8/10 Bueno

Stephany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pleasant. Studios designed for single travellers only.
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 10 ago. 2023
Thankyou for your feedback.

8/10 Bueno

Natalie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A nice little room, clean and comfortable, quiet and a good night’s sleep. Good value for money.
Se hospedó 1 noche en julio de 2023
Respuesta de Aussie el 11 jul. 2023
Thankyou for you feedback. We're glad you enjoyed your stay

2/10 Terrible

Peter

Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 10 ago. 2023
Sorry you did not enjoy your stay with us.

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 11 jul. 2023
Thanks for your feedback.

8/10 Bueno

Maree

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable Stay for an Overnight Stay
To check in you need to drive over to Big Rig Tourist Park, no issues staff are friendly and polite. Once checked in then drive back across to Aussie Tourist Park. Cabin/Dorm style room it was perfect for us as we were only passing through and just needed somewhere to lay our heads for the night. Rooms very lovely except for the desk chair. We put the recycling air conditioner on to heat the room, but throughout the night woke up due to the room being freezing. Not sure if the remote was on a timer or I just couldn't work it out properly, then we grabbed the blanket out of the wardrobe and it was quite thin. Also I'm a two pillow sleeper due to reflux, and I went to the wardrobe to grab a second pillow to my surprise as most accommodation have spare pillows. Due to the time I didn't ring reception, BUT this is a personal issue and if you need either more blankets or pillows you would only have to ring reception. I'm only putting this in this review to bring to your attention earlier on so you can organise extra if need be. I would definitely recommend this Tourist Park and I would definitely stay here again if ever passing through.
Two pillows & One thin blanket plus the bedspread
Shower area
Desk Chair
View from the front door
Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 4 jul. 2023
Hi Maree, Thankyou so much for your feedback. We will definately attend to the pillows and blankets.

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay.
Clean well equipped quiet
Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 1 jul. 2023
Thanks for your feedback

8/10 Bueno

Raquel

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Everything i needed for a short overnight stay. Bed could do with a topper to make it more comfortable as it was quite hard.
Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 1 jul. 2023
Thankyou for your feedback

10/10 Excelente

CJAE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booked a studio, but offered on arrival a cabin. Which was fantastic, but only staying one night, declined and we were very happy with the studio. Bed comfortable, atmosphere comfortable and very updated. Bathroom beautiful. Loved staying here. Recommend for short stays only or for singles. Only because of the space. Highly recommended.
Respuesta de Aussie el 1 jul. 2023
Thanks for your feedback.

8/10 Bueno

Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Aussie el 11 jul. 2023
Thankyou for your feedback

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, modern and restaurants nearby
Se hospedó 1 noche en mayo de 2023
Respuesta de Aussie el 1 jul. 2023
We're glad you enjoyed your stay

8/10 Bueno

Belinda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms moved when people past walked on deck. Few cupboards need fixing
Se hospedó 2 noches en mayo de 2023
Respuesta de Aussie el 1 jul. 2023
Thankyou for your feedback

8/10 Bueno

Michael

Se hospedó 14 noches en abril de 2023

10/10 Excelente

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to information centre and town.Nice and quiet.
Se hospedó 1 noche en mayo de 2023
Respuesta de Aussie el 11 may. 2023
Thanks for your feedback, it is important to us.

4/10 Mediocre

Jeff

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good location but very small room, poorly equipped, poorly maintained and dirty bbq area and laundry
Se hospedó 4 noches en abril de 2023
Respuesta de Aussie el 11 may. 2023
Thankyou for your feedback.

8/10 Bueno

Lyn

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were great. Room was clean. Great for a work stop over.
Se hospedó 1 noche en marzo de 2023
Respuesta de Aussie el 11 may. 2023
Thanks for you feedback.

10/10 Excelente

Liza

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
was pleasant. room was nice and refreshed
Se hospedó 1 noche en febrero de 2023
Respuesta de Aussie el 1 mar. 2023
Thankyou for your review and we are glad you enjoyed your stay.

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was an amazing accommodation for transit. I was stayed for one night after a very long trip. This place really nearby to restaurant and groceries, make your life easy. The staff already turn on the AC before we come, they also give all information without we ask about it, such as the nearby restaurants and local attraction. It would be more great if it can be wrap with high speed wifi, but don’t mind if you just need to take a rest and sleep. What a lovely place! highly recommend this place if you are in Roma, QLD.
Se hospedó 1 noche en febrero de 2023
Respuesta de Aussie el 11 feb. 2023
Glad your stay was enjoyable

10/10 Excelente

Geoffrey Basil

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, Clean with a cabin that was well fitted out. Staff very friendly and helpful. Good relaxed atmosphere. Highly recommended.
Se hospedó 7 noches en enero de 2023
Respuesta de Aussie el 11 feb. 2023
Thanks for your review, glad you enjoyed your stay.

6/10 Aceptable

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The jug was broken and we couldn’t advise any staff. You couldn’t swing a cat in it. The furniture was old. The ensuite was lovely.

4/10 Mediocre

Donna

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
I was not happy with the room as there was mould in the shower and the room smelled like smoke.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Antoinette

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Maria

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Being on the main road it was reasonably quiet. Staff was very friendly and helpful. The accommodation was suitable for our needs.
Se hospedó 1 noche en noviembre de 2022