4/10 Mediocre
Marilyn M.
13 jun. 2024
Not a Good Experience
When we arrived one a/c unit in house was not working. There was an awful smell down the hall to the three bedrooms with no air. We called and Hector arrived and couldn’t fix the unit. He offered us another house but it was not big enough for us all to be together. This is a once a year trip for our family and the point is to stay together. We were told a maintenance man would be there Sunday. He could not repair the unit. We made the best of the situation and tried to be understanding. We were given a 200.00 refund for our troubles or so we thought but it turned out we had to book another 1000.00 trip to get the refund. This is not a refund just a scam! We will definitely not be staying here again!
Marilyn M.
Se hospedó 2 noches en junio de 2024