Hello Roberto, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Carlos,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Washington DC - Rockville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Wilder,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Rockville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hello Maria, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS Washington DC - Rockville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hi Yovany,It's great to hear that our property is a good place. Thank you for choosing Red Roof Inn PLUS Washington DC - Rockville. We hope to see you again soon.Sincerely,Devorine RediResponse Specialist.

Hola Sonia,Gracias por tu reseña. Lamento que su estadía haya sido inconveniente debido a que no hubo desayuno. Este no es un servicio ofrecido en nuestra ubicación. Sin embargo, tenemos café y té en el vestíbulo / están ubicados en varios restaurantes.La satisfacción y la comodidad de los huéspedes son algunos de nuestros principales objetivos, por lo que sus comentarios son fundamentales para que podamos brindarlos. Gracias nuevamente, esperamos darle la bienvenida nuevamente bajo nuestro techo, para que podamos brindarle una experiencia de 5 estrellas.Atentamente,Toni AnnRediResponse Specialist

Ms. Monica, thank you for taking the time to write a review of your stay.

Buenas tardes, gracias por su comentarios eso es muy importante para nosotros. feliz dia. Claudia L. GM

Hola buenas tardes Sr. Juan latimosamente no se puede reembolsar ya que la habitacion fue usada si usted no hubiese echo el check in se le hubiera cancelado la reservacion. Basicamente usted estubo en la habitacion por una hora y ya no se podia limpiar. Lo siento mucho. pase un hermoso dia. Claudia L. GM

Dear Nicole,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean room, broken toilet and the other issues mentioned. We take all customer feedback seriously and are deeply disappointed to hear that you had a negative experience. Management has been made aware of your feedback in an effort to address you concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Martin,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Washington DC - Rockville with us. It was pleasing to know that the professional staff and our close proximity to points of interest were to your liking. On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof in the future.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Jonathan,Thank you for your review and your scoring of 5/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE thanks you for your comments and are happy to hear you had a great experience with us, especially regarding our clean rugs and available parking. Our goal at Red Roof is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences.Thank you again for your kind words. The staff and I would love to provide you with another stay in the future.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Nelson. The staff and I at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE were disappointed to see your 1/5 score. You indicated that the less-than-ideal encounter all around outside and being faced with safety concerns dampened your experience. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear that was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear Kathya, The staff at the Red Roof Inn PLUS+ Washington DC - Rockville and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Maximo, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Vincent. The staff and I at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE were disappointed to see your 1/5 score following your stay. You indicated that the neatness of our hotel was not being up to your standards. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Dear Cendrine,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with other guest bring the chairs and sitting outside, you stated that this made you uncomfortable. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Ruben, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Washington DC - Rockville. We are delighted to hear that you had a wonderful experience during your stay with us, prompting your 5/5 rating. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our Red Roof team look forward to welcoming you back on your next visit.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Angel. The staff and I at the Red Roof Inn PLUS+ Washington DC - Rockville were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Georgia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Rockville. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our essential services and wi-fi. You indicated that you were unsatisfied with the amount of staff we had. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Dear Georgia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Rockville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good locality to conduct various activities. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

Dear Georgia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Rockville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our accommodating staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

Dear Michelle, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Rockville. I am glad to read that you were pleased with the room and it's cleanliness. However, it seemed your stay fell short of your expectation due to the situation you described regarding the bed not being to your liking and the noise disturbance from other guests; please allow me to express my sincerest apologies. In regards to the amenities mentioned, the room type that you booked does not offer a microwave or a refrigerator, only our deluxe 2 full bed, superior king and premium room which you can consider booking in the future. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Bruce, We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Washington DC - Rockville did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Erik,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ROCKVILLE and I appreciate your 5/5 score following your stay. I'm sorry to read that your phone was not working. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. I will communicate this issue with our management team so that they can investigate.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Sandra, Thank you for your feedback, I would like to know if you had a problem with your stay, you gave us a 2 of 5 score.please accept my apologies if you encounter any issues with your stay, thank you so much for staying with us. Hope you give us an opportunity to serve you better next time.

Hello Eugene, We’re so glad you shared your feedback following your stay at the Red Roof Inn PLUS+ Washington DC - Rockville. Your positive comment regarding our affordability is much appreciated and will be shared with hotel staff.We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit, please note that RediRewards Member Exclusives Rates are available on redroof.com and in the Red Roof mobile app, where members always get the lowest available rate. You can quickly compare rates and see member savings. Booking the Member Exclusives rate is easy. Join or sign in to RediRewards, search for your hotel, and select the Member rate. Thank you and take care,OliviaRed Roof ManagementRediResponse Specialist

Dear Kim,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Washington DC - Rockville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Washington DC - Rockville and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Shiraz, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Washington DC - Rockville we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist