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Opiniones sobre Heritage Hotel

2.5 out of 5
Heritage Hotel
228 Quay Street, Rockhampton, QLD

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 29 de 128 opiniones" "
Evaluación: 8 - Bueno. 57 de 128 opiniones" "
Evaluación: 6 - Aceptable. 22 de 128 opiniones" "
Evaluación: 4 - Mediocre. 12 de 128 opiniones" "
Evaluación: 2 - Terrible. 8 de 128 opiniones" "

8,0/10

Limpieza

8,4/10

Personal y atención

6,8/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Chris

Le gustó: Limpieza, personal y atención
A comfortable budget room for a 1 or 2 night stay. Recommend an ensuite
Se hospedó 1 noche en agosto de 2022

4/10 Mediocre

Karen

Viajó con su pareja
I had to wear earplugs as there was a motor running continually outside our room.
Se hospedó 1 noche en julio de 2022

4/10 Mediocre

Peter

Le gustó: Personal y atención, estado de la propiedad e instalaciones
2Nd night worse for noise than 1st.. no fault of staff, men drinking, yapping, men most wouldn't want to tell to stop it, including me, even after 1am.. then council sweepers at 5am, so loud, impossible to rest there sadly... also one of the men wiped poo on toilet wall and many seemed unwell, loud coughs in morning.. never again, but staff were great!
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
grand old Heritage building on the river. Beautiful parklands Close to food nice hot shower bit noisy in the morning - woken by council blowing paths & vehicle street sweepers at 5 a.m. Very noisy way too early! bit noisy at night at the hotel downstairs, and the neighbour in the room and on balcony til 1am i miss sleep ✨💖✨
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Henrik

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good rates, good food. Bit of noise from playground over road at night
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Paul

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, servicios
Hotel was fantastic a must stay. Just a note that I had no remotes for A/C or TV in my room but did not require them. Great morning views from balcony.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Sue

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great location , friendly helpful staff comfortable room
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Joshua

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Joeli

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Daniel

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
For the price of the rooms, and the location.
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Irene

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It's a beautiful old hotel. Rooms were clean, but extremely hot. Bathroom was a bit disappointing but did us well for an overnight stay. Staff friendly. Food was good. Train staff on pricing before they deal with public. Stairs to rooms need more light otherwise it could be devastating to hotel and persons using dark areas.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice firendly staff, good place to stay
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Samuel

Se hospedó 1 noche en enero de 2022

8/10 Bueno

FlipPass

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a beautiful building/premises. Staff ethics are professional, polite and respectfully sound. Thank you Heritage Hotel Rockhampton.
Se hospedó 1 noche en enero de 2022

8/10 Bueno

FlipPass

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the options for room size
Se hospedó 1 noche en enero de 2022

6/10 Aceptable

aniess

Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Tiago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is my second stay at Heritage. I did not have any troubles whatsoever. The only thing I would strongly recommend is that the aircon in room 5 should be changed urgently.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

leigh

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en junio de 2021

2/10 Terrible

Donna

Viajó con su familia
No le gustó: Servicios
The staff were friendly and helpful from the beginning as I didn't know where the entrance was but inside they were rushed as it was busy at the bar. After walking up 5 flights of stairs, I opened the door toa "sauna" even with the fan on. Having a 5 year old, the toilets being right down the other end of the hallway, this ended up being hard. The next morning when we we're supposed to leave, rushing to the toilets at 6am turned out to be a very long day in end as we were completely locked out of the room until a staff member finally showed up at 2.30pm. she was really good and very apologetic about the situation and did everything she could to get a manager in to supply keys to open the door so we could finally leave. A gentleman in the room opposite was very kind enough to phone the 'out of hours' number- TWICE but no-one answered. When I confronted the manager about this, all he had to say was that he left it at work and didn't think it would be a big deal because it was Sunday. I will not recommend this place toany of my family and friends at all.I wasn't even offered any type ofcompensation for having towait for anyone.Cleaners don't go in there on Sundays to clean or get the rooms prepped for new customers to check in as they don't docheck ins on that day. Dirty linen lying around, rubbish bins not emptied for a whole day. Not exactly ideal
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Tierney

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Very friendly staff, great downstairs bar, nice quiet stay
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Hsiao-yun

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great Just the mattress not as comfortable
Se hospedó 1 noche en septiembre de 2021

4/10 Mediocre

Tracy

Viajó con su familia
Le gustó: Personal y atención
Nowhere was it explained that it was a communal toilet and shower.
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Sahra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money
Pleasant stay in an iconic building. Well maintained and clean. No Wifi available though.
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The food was amazing, the staff was very helpful and friendly. Was shocked for the quality for the price paid.
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The heritage was a nice old world place, staff were great.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value for money right on the river
Se hospedó 2 noches en julio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
:)
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Brendan

Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
room door very tight, fan controller needs replacing, kettle in room but water had to be fetched from the wc. In summer, no air con in room
Se hospedó 1 noche en junio de 2021

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Very ordinary. You get what you pay for and I wanted a cheap and cheerful room for one night. It was cheap, noisey, barely clean and rudimentary. Not reccomended if you want more than 1-2 stars
Se hospedó 1 noche en junio de 2021

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2021

4/10 Mediocre

Mark

Viajó con su familia
Avoid if want to check in at any hour
Could not use my accommodation as the check in hours are ridiculous and no after hours check in. Lost $50. pretty crap
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good budget place.
Good budget place. A bit hot without Aircon but we knew it so it was not a problem.
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Leonie

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant pub
Lovely old building. Great location. Pricey but it was a busy weekend. Cleaners v friendly and accommodating. Strictly could not check in til 3 due to lunch service which was a bit inconvenient and had to park off site also. Shared basic bathroom which is okay if you don't mind. Great view of the river from the balcony. Basic pub meals. We enjoyed our stay.
Se hospedó 2 noches en abril de 2021

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
Good location, clean, Bit noisy, would have liked a aircon
Se hospedó 1 noche en marzo de 2021

4/10 Mediocre

Cliente verificado

Viajó en grupo
No le gustó: Servicios, estado de la propiedad e instalaciones
Poor service, high price, bad location,poor room condition and no private washroom
Se hospedó 1 noche en febrero de 2021

4/10 Mediocre

Rena

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2021

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
This room was as described, but we were surprised to discover the bathroom was separate to the room. We would have also appreciated shampoo and conditioner and bottled water to save filling up at the bathroom sink. Everything in the room was as described, but the carpets in the rooms and communal halls left a musty smell - I'd love to see the hardwood floors beneath polished instead! In saying all of this, the price was very reasonable.
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very pleasant
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

Jess, Bundaberg

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice little place to stay for the price... air con units are super loud, but it drowns out the partygoers!
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed staying here over the weekend. Clean rooms and good location.
Se hospedó 2 noches en agosto de 2020

6/10 Aceptable

Colin, Buderim Qld

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The first night was marred by noise all night from cement trucks in our street, pumping cement to the building being constructed down the street. Second night was quiet. Third night the Nite Club/ Adult Club next door was open, a lot of street noise until 3 am from the patrons. The basin in the ensuite room 5, was next to useless because it is to small, needs to be changed to a normal size. No toiletries were supplied, soap was from a dispenser on the wall, like a public toilet. The room was clean and linnen was clean including the towels. A microwave and small fridge supplied. No drinking allowed on the verandah? Good meals and bars down stairs.
Se hospedó 3 noches en agosto de 2020