2/10 Terrible
Lyndsey N.
18 mar. 2025
Le gustó: Limpieza
decent property, problematic manager
The unit is as described in the listing - clean and conveniently close to the Mayo Clinic. The kitchen is minimally stocked - good enough if you're only staying a few days, but if you plan to cook full meals, you'll be short on many supplies. Most VRBO units have a lot more supplies for meal preparation.The reason for my 1 star review is my interaction with the property manager after leaving. Two days after I left, I was sent an email demanding that I pay additional money for an issue that arose after I left and when a new guest was staying there. Upon my refusal to pay for something that happened after my stay, the manager became very offensive and just submitted a bill through VRBO, even though I had been very clear that it wasn't an issue when I was there. (had they checked the unit after I left, as they were supposed to, then there would have been no doubt that it had nothing to do with me). I reached out to VRBO to complain, and they put me on the phone with this manager, who was very demeaning and insulting. I would definitely say proceed with caution in any dealings with this manager.
Lyndsey N.
Se hospedó 23 noches en febrero de 2025