We sincerely regret the inconvenience you experienced during your stay. It seems there was a problem with room availability and the billing process. To address this issue and provide you with an appropriate solution, we recommend that you contact the platform or location where you booked your vacation directly. They will be able to access your specific information and work to resolve any billing or availability issues you may have faced. We appreciate your understanding and patience as we work to rectify this situation.

We're sorry to see that your experience fell short of expectations. We would appreciate any additional feedback you can provide to help us understand and address the issues you encountered. Your satisfaction is our priority, and we are committed to making improvements based on your input. If there are specific concerns you'd like to discuss or if there's anything we can do to make amends, please reach out to us directly. We value your feedback and hope to have the opportunity to address any shortcomings.

Thank you for your rating! If you have any specific feedback or comments you'd like to share about your stay, we'd love to hear from you. Your input helps us enhance our services for future guests.

Agradecemos mucho tus amables palabras y comentarios positivos sobre nuestro servicio. Estamos encantados de saber que disfrutaste de tu estancia y que te sentiste bien atendido por nuestro personal. Tu satisfacción es nuestra máxima prioridad, y tus comentarios nos motivan a seguir ofreciendo un servicio excepcional. Esperamos verte de nuevo en el futuro y que disfrutes de otra maravillosa experiencia en nuestro establecimiento.

Thank you Jorge. We are glad you enjoyed your stay and appreciate you choosing us while visiting Reno, Nevada.

Glad you enjoyed your stay! We appreciate you choosing Legacy Vacation Resorts and welcome you on your next visit!

Hi Jose, Glad you enjoyed your stay! We appreciate you choosing Legacy Vacation Resorts and welcome you on your next visit!

Gracias por tus comentarios. Acepte nuestras más sinceras disculpas porque el resort y su alojamiento no cumplieron con sus expectativas. Estudiaremos este asunto y un miembro de nuestro El equipo se comunicará con usted para ayudarlo a encontrar la resolución deseada. Esperamos tener otra oportunidad para brindarle un servicio y alojamiento superiores durante una estadía futura.

¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

Thank you for taking the time to provide us with your valued feedback. We truly appreciate you choosing Legacy Vacation Resorts and allowing us to be part of your priceless vacation memories. We hope to see you again!

Thank you for taking the time to provide us with your valued feedback. We truly appreciate you choosing Legacy Vacation Resorts and allowing us to be part of your priceless vacation memories. We hope to see you again!

Thank you for your feedback. Please accept our sincerest apology that the resort and accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. Your feedback is very important to us and will be forwarded to the Resort Management Team. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

Thank you for your feedback. Please accept our sincerest apology that the resort and accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. Your feedback is very important to us and will be forwarded to the Resort Management Team. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

Thank you for your feedback. We are pleased you enjoyed your stay at Legacy Vacation Resorts. We look forward to seeing you again on your next visit!

Gracias por tomarse el tiempo para comentar su estadía. Agradecemos sus altas calificaciones y cumplidos. También queremos disculparnos porque algunos aspectos de su estadía no cumplieron con sus expectativas. Sus comentarios son muy importantes para nosotros y se enviarán al equipo de administración del resort.

¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

Thank you for taking the time to comment on your stay. We appreciate your high marks and compliments. We want to also apologize that some aspects of your stay did not meet your expectations. Your feedback is very important to us and will be forwarded to the Resort Management Team.

Gracias por tomarse el tiempo para comentar su estadía. Agradecemos sus altas calificaciones y cumplidos. También queremos disculparnos porque algunos aspectos de su estadía no cumplieron con sus expectativas. Sus comentarios son muy importantes para nosotros y serán enviados al equipo de administración del resort.

Thank you for choosing to vacation at Legacy Vacation Resorts and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Resorts. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Resorts Management

Thank you for choosing to vacation at Legacy Vacation Resorts and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Resorts. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Resorts Management

¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management

Dear Valued Guest, Thank you for choosing Legacy Vacation Club and we truly appreciate you taking the time to provide us with feedback in regards to your recent stay with us. If there is any other feedback that you would like to relay to us directly, please feel free to contact us at any time. Sincerely, Legacy Vacation Club

Emerita, Gracias por la calificación de cinco estrellas! Nos complace que nos haya elegido, Legacy Vacation Club, para su estadía. ¡Esperamos verlos nuevamente en su próxima visita! Un cordial saludo, Legacy Vacation Club

Emerita, ¡Gracias por la calificación de cinco estrellas! ¡Apreciamos sus maravillosos comentarios! Estamos muy contentos de ver que su grupo disfrutó de su estadía y nuestro personal pudo brindarle el horario de la piscina. Nos complace que nos haya elegido, Legacy Vacation Club, para su estadía. ¡Esperamos verlos nuevamente en su próxima visita! Un cordial saludo, Legacy Vacation Club

Thank you for your comments and feedback. We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Best Regards, Legacy Vacation Club

Edgar, ¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management

We apologize for the inconvenience you experienced during check-in, Korinn. We understand your preference for using cash and apologize if this caused any frustration. Your feedback is valuable to us, and we will review our policies to see if there are opportunities for improvement in our payment procedures. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. We appreciate your feedback and regret that we were unable to accommodate your needs on this occasion.

Thank you for your positive review, Glenn! We are happy to hear that you found our resort clean and quiet. Should you have any questions, or need further assistance with anything please do not hesitate to reach out. We look forward to hosting you again!

Thank you for sharing your feedback with us. We appreciate your compliments about our friendly staff and the gym facilities. However, we apologize for the inconveniences you experienced during your stay. It's disappointing to hear about the issues with the grill, stove burner, air conditioners/heater, TV remote, and the unexpected visit from maintenance. We take your feedback seriously and will address these issues promptly to ensure a more comfortable experience for our guests in the future. We're glad you enjoyed our prime location, and we hope to have the opportunity to welcome you back for a more seamless stay.

Thank you for your feedback, Lorena! We're pleased to hear that you found our accommodations satisfactory for the price. We're always looking for ways to improve, so if there's anything specific you think we could do better, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back in the future!

Thank you for sharing your experience, Andrea! We're delighted to hear that our hotel provided a convenient and comfortable stay for you and your daughter during the tournament. It's great to know that you appreciated the ability to prepare meals in your room and found the space spacious and quiet. We're glad you found our facilities clean and well-maintained, and we're happy to offer amenities like recycling bins, pool, and gym for your convenience. We look forward to welcoming you back for another enjoyable stay in the future!

Thank you for sharing your feedback, Rebecca. We apologize for the cleanliness issues you encountered during your stay, including the dirty pan and the condition of the shower. Your comments are important to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your positive remarks about the convenient location and nearby amenities. Your feedback will help us enhance the overall experience for our guests, and we hope to have the opportunity to exceed your expectations in the future.

Thank you for sharing your feedback, Raina. We're glad to hear that you appreciated the full kitchen in your room. We apologize for the inconvenience caused by the thin walls and lack of control over the thermostat. We understand how important a comfortable temperature is for a good night's sleep, especially during fluctuating weather conditions. We will review your comments with our team to see how we can improve in these areas and provide a better experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back under better circumstances.

Thank you for sharing your experience with us. We apologize for the discomfort you encountered during your stay. Your feedback about the furniture, beds, and indoor pool amenities is duly noted, and we will address these concerns to enhance the overall experience for our guests. We regret that the noise disturbances disrupted your sleep and affected your stay. Please know that we take these matters seriously and will take appropriate measures to minimize such disturbances in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for your feedback, Steve. We're pleased to hear that our proximity to downtown met your expectations. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know.

Thank you for taking the time to share your feedback with us, Stephannie. We sincerely apologize for any inconvenience caused by the changes since our renovations. We value your loyalty and are disappointed to hear that we have not met your expectations this time. Please note that we do not have a team member named Amber, and we regret any negative interactions you may have experienced. Regarding the ovens, they are available in certain room types depending on the booking. We apologize for any confusion or disappointment this may have caused. Your comments have been noted, and we will use them to improve our services and facilities. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Should you decide to give us another chance, we recommend directly booking through our website or call center to ensure you are getting a room that will meet your expectations. We hope that you will give us another chance to exceed your expectations in the future.

Thank you for taking the time to share your feedback with us, Eric, although we're disheartened to learn about your experience. Please accept our sincere apologies for any inconvenience caused by the presence of pests during your stay. Ensuring a clean and pest-free environment is of utmost importance to us, and we have immediately escalated this issue to our pest control team to address it promptly. We truly appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future.

Julieta, thank you for your perfect rating! We are pleased to hear that you enjoyed you stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

Tsering, thank you for taking the time to leave us a review. We apologize for the unpleasant experience you encountered with the bed sheets during your stay. This does not meet our cleanliness standards, and we regret any discomfort it caused. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure it does not happen again in the future. If there's anything else we can do to make it up to you, please contact us directly. We hope we have the opportunity to regain your trust in the future.

Thank you for your rating Annie! We are so happy that you enjoyed your stay with us and should you have any questions or concerns please feel free to contact us directly. We look forward to hosting you again.

Thank you for your positive feedback, Renante! We're delighted to hear that our staff provided friendly and helpful service during your stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your positive review and for choosing to stay with us. We appreciate your kind words about our friendly staff and the overall space for your family. However, we apologize for the oversight with the stained sheet and the ripped sofa. Your feedback is essential, and we will address these issues to ensure a more seamless experience for our guests. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

Thank you for your rating! If you have any specific feedback or suggestions on how we can improve, please don't hesitate to let us know. We appreciate your stay and hope to have the opportunity to welcome you back in the future.

Thank you for sharing your feedback! We're glad to hear that you found the overall area good. We appreciate your suggestions regarding the WiFi, extra sheets for the fold-out bed, and the absence of a phone in the rooms. Your input is valuable in helping us enhance our guests' experience. If you have any more details or specific preferences, please feel free to let us know. We look forward to hosting you again in the future!