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Opiniones sobre Comfort Inn & Suites Raphine - Lexington near I-81 and I-64

2.5 out of 5
Comfort Inn & Suites Raphine - Lexington near I-81 and I-64
584 Oakland Cir, Raphine, VA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 150 de 441 opiniones" "
Evaluación: 8 - Bueno. 161 de 441 opiniones" "
Evaluación: 6 - Aceptable. 72 de 441 opiniones" "
Evaluación: 4 - Mediocre. 35 de 441 opiniones" "
Evaluación: 2 - Terrible. 23 de 441 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Juan

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

nelson

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 21 may. 2024
Thank you for staying with us I'm glad you enjoyed your stay

6/10 Aceptable

Thomas

Viajó con su familia
Room Card reader was malfunctioning, but everything else worked well. Water tasted great here. Didn’t care for the breakfast much.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 21 may. 2024
Thank you for staying with us we are glad you enjoyed your stay

10/10 Excelente

Ashley

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient for our last minute stay. We’re choice members and always enjoy our stays.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 21 may. 2024
Thank you for staying with us We are so happy you enjoyed your stay

8/10 Bueno

Denise

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy 9ff/on highway
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 10 may. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Trish

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I called days before to check on reservation they said evereyrbing is up and running pool everything. Drive 5hrs to find out pool isnt ipen and wont be til after memorial day and said the cant refund me even tho i didnt stay there because i made reservation through expedia so im here day 2 waiting for refund.. i will NEVER pre pay or stay at one of these hotels again
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 10 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Thomas, Reading

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Property is older and tired. Could use some updating, especially the bathroom and shower. We were in an accessible king room and the tile in the shower had quite a few problems.
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 10 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Kimberly

Smelled very strongly of dog. I understand it was a pet friendly room, as I brought my dog with me, but it just seems like they could do better when cleaning those rooms to keep it smelling fresh. Not much to do around the hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de gm el 10 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bueno

walter

very good
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 30 abr. 2024
Dear Valued Guest:Thank you for your feedback. We are glad you enjoyed your stay hope to see you again soon.

10/10 Excelente

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very noisy area close to highway. Noisy racing mc’s. Walls were slopping painted and not cleaned up to look neat. Older tub. Breakfast area was clean. Food was good. Ground workers were hanging around in room.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 20 abr. 2024
Dear Valued Guest:Thank you for your feedback:We are working on updating our rooms .Thank you for the compliment on our breakfast

10/10 Excelente

Laure

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de gm el 10 abr. 2024
Dear valued Guest:Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you again Michelle FiorvanteGeneral Manager

10/10 Excelente

JENESS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the view of the mountains! Free breakfast was hot and was good, rooms were clean, staff very friendly and helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de gm el 30 mar. 2024
Dear valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 Excelente

Elisabelle

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were super nice. Breakfast options were varied. Gym needs a little bit of love but that’s it!
Se hospedó 3 noches en febrero de 2024
Respuesta de gm el 30 mar. 2024
Gear Valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 Excelente

Jessica

Se hospedó 2 noches en enero de 2024

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Laurier

Viajó con su pareja
The breakfast was good.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Uros

Le gustó: Servicios
Nice
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Jennifer

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Harold

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Nephew Day
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Frederick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Review
Sorry. I will not stay here (or recommend) Peeling wallpaper in bathroom Water stained ceiling Carpet condition very old Place somewhat clean.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jacqueline

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Annmarie

I was conveniently located for our ride that weekend.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Duc

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
On Mon 10/30/23, nobody at front desk, everybody get lock out, no breakfast, no service. We had to wait for three hours before someone came to open the door for us.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Duc

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Mark

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had to wait on the girl to finish smoking out front to check in, and she was clearly either sick or suffering from allergies coughing and rubbing her runny nose while checking me in. Very run down property, old thrift store furniture, sink was cracked, carpet worn and tired, paint coming off the walls in places and chipped in the bath. Overall wayyyyyy over priced dump. Should have been a 1 star hotel for $59, not $170.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kevin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay there at the last minute traveling back on Rt 81. Was much better than expected for the price. Set back enough from the Interstate that we did not hear the traffic. Also the added breakfast was a welcome treat.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

araceli

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

J

No le gustó: Limpieza
Smelled like cigarettes
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Noemi

Viajó con su pareja
Peeling paint in bathroom and you had to close the bathroom door to use the toilet! Torn window screen, lamp unplugged, no light, but needed it to connect wifi chargers.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Robert

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Casey

Viajó con su familia
Le gustó: Personal y atención
Staff & GM were very friendly! Our room smelled like cigarette smoke and aerosols spray.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Bernadette, Chesapeake

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Breakfast was not stocked well... we had to wait for eggs. Waffle mix was flavored. Hoping for a better breakfast before dropping my son off for his first semester at VMI.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Sharon

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beds and bedding were very comfortable and spotless. Breakfast had extensive offerings, and dining room was huge. Staff was friendly and helpful.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Jimmie

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff. Comfortable bed and room.

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfy beds
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Hope

Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Tim

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
It’ll get you through the night, but…
It was terribly humid in the room, even when AC cranked up. The room had a bad door latch. WiFi was very poor and so was the cell service. Some mold in the bathroom. Overall poor condition of hotel.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cacy

Le gustó: Limpieza, personal y atención
.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Vadim

Se hospedó 1 noche en julio de 2023

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Martin, Burbank

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The rooms were terrible. The hall stunk like old cigarettes but the sweet young lady up front was amazing and very kind.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Albert

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Vincent

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
I’d return here again.
Clean and quiet. I spent two nights in two different rooms. Both had some minor condition issues. But overall a very restful stay. Their breakfast was really good.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Denny

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Susan, Pittsgrove

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was friendly. Good breakfast buffet!
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Nancy

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Avoid at all costs! 300 for this?!?!?!
Totally a rip off for the money. We paid nearly 300 dollars to stay in this dump. Location is next to truck stops. No real restaurants around. Check in was fine but obvious guy not thrilled to be there. Room and hotel were dingy and in need of maintenance and a facelift. My husband said the place just gave him the creeps.. Bed was comfortable but AC did not cool. The dog panted all night and we sweated. In the morning the elevator would not stop on the main floor, which was a problem as I was traveling with my mother who is in a wheelchair. Front desk was no help. Breakfast lady came up with the idea of calling the elevator while we ride it so it would open on the main floor so we could get my mother out. Breakfast was good. In short: I wish I could get my money back. Avoid at all costs
Se hospedó 1 noche en mayo de 2023