Una piscina al aire libre, camas de piscina gratis, sombrillas

Opiniones sobre Hyatt Pune

5 out of 5
Hyatt Pune
Kalyani Nagar, 88 Nagar Road, Adjacent to Aga Khan Palace, Pune, Maharashtra

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 164 de 342 opiniones" "
Evaluación: 8 - Bueno. 104 de 342 opiniones" "
Evaluación: 6 - Aceptable. 35 de 342 opiniones" "
Evaluación: 4 - Mediocre. 20 de 342 opiniones" "
Evaluación: 2 - Terrible. 19 de 342 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kirby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean and well laid out. Great shower. We had a view of the pool. The pool was awesome. Great time relaxing. Breakfast was perfect. Fresh, huge variety. Transportation was great to and from train station.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sanjay

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

JUNG JIK

No le gustó: Personal y atención
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jaydev, Centennial

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Minyoung

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
무엇보다 공항인근에 있어서 이동이 편리하고, 숙소 컨디션, 뷔페 음식 등 모든게 깔끔하고 편리하네요 단지 다른 호텔 대비 방이 좁아서 불편할 수도 있을 수도 있는데, 장점이 많아서 큰 문제는 안되었구요. 추천드립니다
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Ayesha

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Save your cash and don’t stay here. Filthy hotel. Poor service. No respect for guests health and safety. Staff are underqualified and not trained. Probably the worst hotel we’ve stayed at and one we will be sending a legal notice to for improper standards.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Sadao

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I requested personal taxi for two days and I received their reply. But unfortunately my request was not recorded. I requested the taxi at my checking in time.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

gershon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel. Reception staff very helpful. Room service staff very friendly and do work very nicely. Dining room staff very punctual and prepared food very teasty
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Rupal

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
We were made to wait until the room was getting ready for almost 1 hr 15min. This was the most frustrating experience to begin the trip with.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Keizaburo

Le gustó: Personal y atención
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

heena

Viajó con su familia
Le gustó: Limpieza, servicios
Se hospedó 11 noches en diciembre de 2023

8/10 Bueno

Mohammed

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Jung-Kyu

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice spacious room & bathroom. Very comfortable bed with nice soft sheets & fluffy pillows. We were given a nice room with an awesome view of the city. This hotel is very clean and we appreciated the high security, we felt very safe. But the highlight of our stay was the staff, they were so accommodating and kind to us. We had stayed at a 5 star hotel for 2 nights before we had to move because of the location to our convention. We spent the additional 2 nights at the Doubletree and honesty wish we had spent the whole 4 nights here because we enjoyed it so much more. Thank you to the staff for giving 5 star service. We will definitely stay here again.
Se hospedó 4 noches en noviembre de 2023

4/10 Mediocre

Sandra

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
.
The hotel rooms and bathroom are really dirty. Rooms are matchbox size and bathrooms are pathetically miserable.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Alexander, Keizer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is amazing and so attentive to all your needs.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Ajinkya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Ashok

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2023

6/10 Aceptable

Abhay, Carlsbad

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The stay started off with an extremely stressful and unpleasant experience of pests (cockroaches) in our room and in the dining area (even on the dining table itself)! We had to raise the issue beyond the front desk associates and had to engage the GM and the Front Office Manager. The silver lining was the sincere attention given to our grievances aka serious health and hygiene concerns by these two individuals. The issue was taken very seriously as it should have been and immediate remedial steps were being put in place. I do want to also note that the Exec Chef was particularly concerned about the issue and was equally involved in addressing the issue in the dining area. He was also personally involved in taking care of our dietary needs throughout our entire stay. In summary what could have been an absolute disastrous situation was saved by this team and for that both my wife and I are thankful. Though inexcusable, the gap was owned and addressed by the team which goes a long way … owning a mistake is key and diligently addressing it shows responsibility. Thank you.
Se hospedó 15 noches en septiembre de 2023

10/10 Excelente

Manuel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel, great restaurants and food in house, staff super helpful, grand opulence in the midst of the City. Everything in Pune is a mix of old and new, modern and ancient, pristine and squalor. Just go a half mile and it all renews again. The symphony of horns in traffic is worth the visit, as you navigate the City to see the sights.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

BYUNGCHUL

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Service is best but Water drain is not goog
Service is very Good but there was a problem with the sink not draining well.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Kazuyuki

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hyatt Pune el 18 sept. 2023
Thank you so much for your valuable feedback!!

10/10 Excelente

Daiki

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
素晴らしいサービス!
深夜到着にも関わらずスムーズにチェックインさせてもらえました。またフロントスタッフの粋な計らいで無料アップグレードをさていただけました。部屋はベッドルームも客間もあり広く、水回りも清潔でした。快適な眠りでした。
Se hospedó 1 noche en agosto de 2023
Respuesta de Hyatt Pune el 13 sept. 2023
Dear Guest,Thank you so much for your wonderful feedback. It is our pleasure to welcome you, looking forward to see you soon.Thanks and Regards,Team Hyatt Pune.

10/10 Excelente

Kazuyuki

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hyatt Pune el 13 sept. 2023
Dear Guest, Thank you for your wonderful feedback. Looking forward to welcome you again.Regards,Team Hyatt Pune.

6/10 Aceptable

Shyam

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Hyatt Pune el 20 ago. 2023
Dear Guest, Greetings of the day.Thank you for the feedback. If we get the opportunity in future we'll try our best to make it up to you for whatever we were lacking in. Team Hyatt Pune

10/10 Excelente

Rajiv

Se hospedó 2 noches en agosto de 2023
Respuesta de Hyatt Pune el 5 sept. 2023
Dear Guest, Thank you for your valuable review and time. Looking forward to welcome you once again.Team Hyatt Pune

2/10 Terrible

Susumu

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check-in No greeting word, No explanation for Wi-Fi, No explanation for time of breafast, No confirmation for stay days. Room The floor is dusty, never cleaned. Room construction sound was loud. Called to receiption to ask to stop it, no reaction. The stay was unconfotable.
Se hospedó 2 noches en agosto de 2023
Respuesta de Hyatt Pune el 10 ago. 2023
Dear Guest,Greetings of the day We sincerely apologize for this oversight. This shouldn't have happened. Please accept our sincere apology. Looking forward to welcome you again. Allow us a chance to make up for it. Please accept our sincere apology.Warm Regards,Team Hyatt Pune

10/10 Excelente

Vishal

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel to stay with family
Se hospedó 15 noches en julio de 2023
Respuesta de Hyatt Pune el 9 ago. 2023
Greetings of the dayThank you so much for good feedback sir. Looking forward to welcome you again. Warm Regards,Hyatt Pune

10/10 Excelente

Uchang

Se hospedó 1 noche en julio de 2023
Respuesta de Hyatt Pune el 20 ago. 2023
Dear Guest,Greetings of the day.Thank you so much for making some time for the good feedback. Hope to see you soon, so we can serve you with our best.Regards,Team Hyatt Pune

8/10 Bueno

Ihab

Se hospedó 14 noches en junio de 2023
Respuesta de Hyatt Pune el 10 ago. 2023
Greetings of the dayDear Guest,Thank You for your good feedback. Looking forward to welcome you again.Warm Regards,Team Hyatt Pune

8/10 Bueno

Jaydev, Centennial

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Breakfast dining staff could be better. Be more assertive in offering tea, coffee etc. plan ahead so toast arrives with the omelette and not 15 minutes later. Overall good experience. Enjoyed the gym and pool. Convenient for work
Se hospedó 5 noches en julio de 2023
Respuesta de Hyatt Pune el 9 ago. 2023
Greetings of the dayWe apologize for the inconvenience caused during the breakfast. And thank you for the good feedback about your rest of the stay. Looking forward to welcome again so we can make up to you next time. Warm Regards,Hyatt Pune

8/10 Bueno

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2023
Respuesta de Hyatt Pune el 10 ago. 2023
Dear Guest, Greetings for the dayThank You for your good feedback. We are looking forward to welcome you again.Warm Regards,Team Hyatt Pune

10/10 Excelente

SungHun

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
Good stay. Had a very good chinese/japanese restraunt. Overall Ok for a place this price.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Laura

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Second time there, great service, good breakfast, great gym and pool area and spa. No complaints really! Rooms are comfortable. Requested a robe each day and they were all pretty old. not really a big deal for me, but noticeable.

10/10 Excelente

SAMEER

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel for business/personal trip!
Well located with quick access to all poi and all forms of transport. Very friendly staff, rooms seem to be furnished new and are in excellent condition. My package included breakfast which also had a very decent spread. Overall, an excellent experience including the price!
Se hospedó 8 noches en abril de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Overall it was good but there was a certain smell in the room & cleanliness needs to be more better. .We had issue with the air conditioning which was fixed but it made a lot of noise. Otherwise it was a good stay overall
Se hospedó 3 noches en marzo de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 Bueno

Rishabh

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Stay for a business trip.
Se hospedó 2 noches en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Greetings! Thank you for the tip of the hat, we’re glad we could make your visit at Hyatt, Pune enjoyable. We’d be happy to host you again soon!Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

6/10 Aceptable

GAVIN

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Old and dated
Old hotel brought from Ista and not improved. Ourlt dated rooms and breakfast was poor. They even debited my card for the room before i arrived
Se hospedó 1 noche en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest, Greetings!We’re sorry to know about your recent experience with us and we apologize for the inconvenience caused. It is my earnest request to you to treat this as an exception to the genuine service that we provide at Hyatt. The team and I sincerely hope that you give us another opportunity to serve you better.Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

4/10 Mediocre

Abhay, Carlsbad

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Hyatt leaves a lot to desire for - age is showing on the property. Worst issue was a live small cockroach in the dinner buffet area that I had to point to the chef manning the station who squashed it with a paper towel and continued with his service as if no big deal. I informed Mr Mahesh the main chef who seemed a lot more concerned and apologetic. The front desk staff is not welcoming at all except for Mr Amol Gaikwad who seemed eager to serve - kudos to him on his attitude. Mr Deepak Borade Asst Housekeeping Manager is definitely worth a mention who (after realizing they had ruined my wife’s pure silk top in the laundry) went above and beyond to take care of us and was genuinely concerned about the shortcomings. Stuff happens - it’s how you deal with it matters. Perhaps the broader staff need to learn from their mates (Amol and Deepak) or go stay at any Taj Property for a few days to learn what service really means!
Se hospedó 8 noches en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest, Greetings!We’re sorry to know about your recent experience with us and we apologize for the inconvenience caused. It is my earnest request to you to treat this as an exception to the genuine service that we provide at Hyatt. The team and I sincerely hope that you give us another opportunity to serve you better.Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Comodidad de la habitación
Amazing ambience and good comfortable stay. staff was good.
Se hospedó 1 noche en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

6/10 Aceptable

VIJAY KUMAR

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel
Amazing place to stay, courteous and great condition
Se hospedó 3 noches en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 Bueno

Atul

Se hospedó 1 noche en febrero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Greetings! Thank you for the tip of the hat, we’re glad we could make your visit at Hyatt, Pune enjoyable. We’d be happy to host you again soon!Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

10/10 Excelente

Vishal

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Hospitality.
Se hospedó 1 noche en enero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 Bueno

Shabbar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Good location but weak front desk staff and service. Avoid booking an east facing room.. AC doesn’t go below 23C and can get a little toasty in the morning.
Se hospedó 2 noches en enero de 2023
Respuesta de Sandeep Singh el 28 mar. 2023
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

10/10 Excelente

VIKRAM

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good for Business stay
It looks like a business hotel very close to Airport
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing I was not impressed by was that we could not walk anywhere from the property as there is a lot of traffic and no sidewalks. That being said, we didn't feel the need to leave the property much as it is very large, comfortable, beautiful, with great restaurants, spa, gym... We loved their breakfast buffet. It was a great way to start the day. My mother and I used all of the amenities more than once! The machines at the gym are top notch. Spa staff was lovely and services were reasonably priced. We also spent considerable time on the shaded outdoor beds by the pool. It felt like the garden of Eden out there! The Wifi was strong so I was able to work easily on my computer. The whole staff at the hotel was LOVELY and so helpful! We would especially like to thank Sahil (our house keeper), Ubhay (at the bar), Neerav (helped us at the front desk many times), Caroline (at the restaurant), Arbinda and papuu (helped us at the restaurant), and Pooja who checked on us during our stay. I am signing up to be a member of Hyatt because of our stay. I would highly recommend.
Se hospedó 5 noches en enero de 2023

4/10 Mediocre

Pooja

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Surendra

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2023