Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
What we loved: The spaciousness of the home, lots of parking for 4 cars, great lighting, and air circulation. The backyard / grassy area was lovely for sitting outside together. We used the BBQ to grill veggies one night. The kitchen was well-appointed, and it was great to have two refrigerators. The dining table and the living room were comfortable enough for the seven of us. The area where the home is located is close enough to walk to the beaches. What could be better? When we arrived, the floors were still dirty, so our feet were black. We bought a floor mop and wet wipes to clean them ourselves. We also picked up new bathmats from Costco because the ones provided were so basic and slipped around. Additionally, the brown bathroom towels in the downstairs master bedroom were very musty-smelling after just one use. I would recommend they get thrown out and replaced. Finally, we still had to get in the car to Foodland, as the walk was farther than we thought. All in all, we had a wonderful two weeks. We did not feel the mid-term cleaning was necessary, as we are a very tidy group. The housekeeping charges were astronomical based on what we received, and I'm sorry to say that was the most disappointing part! It felt like a waste of our money.We had one need for a simple repair to a sink plunger upstairs. The response was quick, but we would have liked to have known, timing-wise, before the maintenance person came. The communication with the rental company was very good and efficient. We even received reminders for trash pick-up. Our favorite beach was Pu'u Poa in front of the 1 Hotel. Hanalei Bay is always the best for sunset! We also enjoyed walking around the area in the mornings. It is peaceful, and the neighborhood (and neighbors) are all very nice. We will likely choose a different home in Princeville next time the family gathers.