Corner Macrossan & Wharf Street, Port Douglas, QLD
Opiniones
8,2
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 114 de 298 opiniones" "
10 - Excelente
114
Evaluación: 8 - Bueno. 118 de 298 opiniones" "
8 - Bueno
118
Evaluación: 6 - Aceptable. 40 de 298 opiniones" "
6 - Aceptable
40
Evaluación: 4 - Mediocre. 19 de 298 opiniones" "
4 - Mediocre
19
Evaluación: 2 - Terrible. 7 de 298 opiniones" "
2 - Terrible
7
8,0/10
Limpieza
8,4/10
Personal y atención
8,4/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Tony
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to all amenities.
Tony
Se hospedó 2 noches en febrero de 2024
Respuesta de Club Tropical el 12 feb. 2024
Thank you for your wonderful feed back and staying with us. We look forward to welcoming you back in the nearest future at Club Tropical Resort Port Douglas.
6/10 Aceptable
John
Viajó con su pareja
11 dic. 2023
Rooms facing Macrossan St get loud noise from Courthouse Hotel live music. Starts at 9.30am on weekends and runs till very late at night, around 10pm. Makes room very unpleasant.
John
Se hospedó 2 noches en diciembre de 2023
Respuesta de Club Tropical el 11 dic. 2023
Hi John, Thank you for your feedback.We are sorry you have been unpleasant in your room due to the noise. We are very popular due to our obvious city centre location and we also note in our FAQs on our website that noise is to be expected in this central spot. Live music is an integral part of Port Douglas’ ambience. We have put note in your profile if you stay again in the future, will avoid to put you in the room facing the Macrossan Street. We wish you a wonderful day and hope we can welcoming you back in the future at Club Tropical Resort Port Douglas.
10/10 Excelente
Susan
Viajó con su pareja
10 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
fantastic location, staff were super friendly and very helpful. Lovely studio apartment, will stay there again!
Susan
Se hospedó 4 noches en septiembre de 2023
Respuesta de Club Tropical el 30 nov. 2023
Hi Susan, Thank You soooooo much for the lovely review! We hope to see you again in the nearest future - Best wishes, the team at Club Tropical Resort
6/10 Aceptable
Michael, Geelong
Viajó con su pareja
25 ago. 2023
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property was tired and in need of re vamp. Pool not inviting and old. Lifts were antiquated
Michael
Se hospedó 5 noches en agosto de 2023
Respuesta de Club Tropical el 30 nov. 2023
Hi Michael, Thank you staying with us and really appreciate your feedback for our improvement. We will passed it on to the upper management and hopefully the pool will be updated soon. We look forward to welcoming you back at Club Tropical Resort Port Douglas in the future!Edit Remove
10/10 Excelente
Tina
Viajó con su pareja, Viajó por negocios
27 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is great it over delivered it was better than I expected
Tina
Se hospedó 2 noches en julio de 2023
Respuesta de Club Tropical el 30 nov. 2023
Hi Tina, Thanks so much for your kind words. It means ALOT to us and our team and we will share them with everyone today! We look forward to welcoming you back in future at Club Tropical Resort Port Douglas!
8/10 Bueno
Andrew
22 jul. 2023
Andrew
Se hospedó 2 noches en julio de 2023
Respuesta de Club Tropical el 30 nov. 2023
Hi Andrew, Thank you for taking a time to share our experience. We are pleased you had a lovely time and we will be looking forward to seeing you back.
8/10 Bueno
Angie
30 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gem in the village
Service from re working from beginning to end simply made us smile!
Over and beyond expectations. Some parts of property are getting old, tired and patched but it’s all still functional!
Location, parking and the option of self serve laundry facilities, plus a pool, spa and sauna…. Then the service make it an amazing property to stay at :)))
Angie
Se hospedó 2 noches en junio de 2023
Respuesta de Club Tropical el 1 jul. 2023
Hi Angie,Thank you for taking a time to share our experience. We are pleased you had a lovely time and we will be looking forward to seeing you back. Photo of the sunset looks amazing
10/10 Excelente
Samuel
26 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
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Samuel
Se hospedó 2 noches en junio de 2023
Respuesta de Gisela el 26 jun. 2023
Thank you for staying with us Samuel and we look forward to welcoming you back at Club Tropical Resort Port Douglas
10/10 Excelente
Kerrie
Viajó con su pareja
27 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, friendly staff and very relaxing atmosphere. We will definitely return.
Kerrie
Se hospedó 7 noches en mayo de 2023
Respuesta de Gisela el 27 may. 2023
Hi Kerrie, Thanks so much for your kind words. It means ALOT to us and our team and we will share them with everyone today! We look forward to welcoming you back in future at Club Tropical Resort Port Douglas!
10/10 Excelente
John, wellington point
Viajó con su familia
7 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right at the heart of all of the restaurants and nightlife.
John
Respuesta de Gisela el 7 ene. 2023
Thank you for the feedback and staying with us John! We look forward to welcoming you and your family back at Club Tropical Resort Port Douglas!
8/10 Bueno
Trish
Viajó con su familia y niños pequeños
30 ago. 2022
Le gustó: Personal y atención, servicios
Great location very central easy walk anywhere in town , Michelle was very friendly and helpful. Property is getting a bit dated and the rooms weren’t all that clean.
Trish
Se hospedó 5 noches en agosto de 2022
8/10 Bueno
Sue-Ann
16 ago. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sue-Ann
Se hospedó 8 noches en agosto de 2022
10/10 Excelente
Joy
Viajó con su pareja, Viajó en grupo
19 jul. 2022
Le gustó: Limpieza, personal y atención
Staff where great. Such a great location. Wi Fi was very slow or non existent.
Joy
Se hospedó 7 noches en julio de 2022
6/10 Aceptable
William
19 jul. 2022
William
Se hospedó 4 noches en julio de 2022
6/10 Aceptable
PAUL
Viajó con su pareja
26 feb. 2022
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Location is good but the resort is dated and needs a spruce up its hard to get into the spa on the positive side the rooms are a good size .
PAUL
Se hospedó 7 noches en febrero de 2022
10/10 Excelente
Kristen
Viajó en grupo
12 oct. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kristen
Se hospedó 3 noches en octubre de 2021
4/10 Mediocre
Ewan Macdonald
Viajó con su familia y niños pequeños, Viajó con su familia
2 oct. 2021
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The staff were excellent as was the location. However the overall presentation of the facility was poor and badly in need of a refurb.
Ewan Macdonald
Se hospedó 7 noches en septiembre de 2021
8/10 Bueno
lORRAINE
1 sept. 2021
lORRAINE
Se hospedó 3 noches en agosto de 2021
10/10 Excelente
Izzie
24 jul. 2021
Izzie
Se hospedó 6 noches en julio de 2021
10/10 Excelente
bill
23 jul. 2021
bill
Se hospedó 8 noches en julio de 2021
8/10 Bueno
Karen
6 jul. 2021
Karen
Se hospedó 3 noches en junio de 2021
Respuesta de Club Tropical Resort el 13 jul. 2021
Hi Karen,
Thank you for taking the time to leave your review. We hope you had a great stay!
Best wishes from the team at Club Tropical Resort
10/10 Excelente
Cliente verificado
Viajó con su familia
4 jul. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location and View excellent
great and friendly staff.
Cliente verificado
Se hospedó 8 noches en junio de 2021
Respuesta de Club Tropical Resort el 13 jul. 2021
Hi there, thanks so much for the lovely review! We hope to see you again - Best wishes, the team at Club Tropical Resort
6/10 Aceptable
Alison
29 jun. 2021
No le gustó: Estado de la propiedad e instalaciones
Average
Tired decor in need of revamp. Noisey on front where we were.
Alison
Se hospedó 9 noches en junio de 2021
Respuesta de Club Tropical el 29 jun. 2021
Hi Alison we do grade our rooms from the budget "tropic" which you stayed in, to our renovated "club" to our "suites" next time may we suggest you book a club or suite if you prefer a renovated room. and you can request a room facing the watergarden, all rooms are very clean, welcoming and very large for the style!
8/10 Bueno
Cliente verificado
Viajó con su pareja
10 jun. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, pool and spa are great. Staff were extremely helpful and friendly.
Cliente verificado
Se hospedó 7 noches en mayo de 2021
Respuesta de Club Tropical el 29 jun. 2021
Thank you so much we do pride ourselves on being hospitable!
8/10 Bueno
Cliente verificado
Viajó en grupo
1 jun. 2021
Le gustó: Personal y atención
Great location and price, be prepared for the noise on the weekends as it is right amongst it, which is a good thing. It was disappointing that they did not offer free wifi for our stay and only gave us a 1g, which did not last long for 2 people.
Cliente verificado
Se hospedó 6 noches en mayo de 2021
Respuesta de Club Tropical el 29 jun. 2021
Hi Glad you had a great time, more Wifi was available at reception!
10/10 Excelente
Cliente verificado
Viajó con su pareja
23 may. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room in best location. Right in the heart of POrt Douglas. Fun pool and easy access.
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de Club Tropical el 28 may. 2021
Thank you w do hope to see you again, remember the pool is heated!
10/10 Excelente
Cliente verificado
Viajó con su familia
23 may. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location, great pool at rock spas, excellent and friendly customer service at the front desk.
Cliente verificado
Se hospedó 7 noches en mayo de 2021
Respuesta de Club Tropical el 28 may. 2021
Thank you we love watching our guests enjoy their holiday, See you again soon, remember the pool is heated.
10/10 Excelente
Cliente verificado
18 may. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, professional staff.
My suite was excellent, besides some minor issues with cleanliness.
Pool and spas were in great condition, with well kept surrounds.
Sauna was unavailable for use, which was disappointing considering I wasn't made aware of this before my stay.
Cliente verificado
Se hospedó 6 noches en mayo de 2021
Respuesta de Club Tropical el 28 may. 2021
Apologies for the Sauna, as you can imagine often pools/sauna/air conditioners can have errors without any notice! We endeavour to address any issues with cleanliness or breakdown immediately upon notice.I will pass your compliments onto the staff who always appreciate it!
10/10 Excelente
Cliente verificado
2 may. 2021
Cliente verificado
Se hospedó 3 noches en abril de 2021
Respuesta de Club Tropical el 28 may. 2021
Thankyou!
10/10 Excelente
William
18 abr. 2021
William
Se hospedó 7 noches en abril de 2021
Respuesta de Club Tropical el 28 may. 2021
Thank you!
8/10 Bueno
Cliente verificado
Viajó con su familia
15 abr. 2021
Le gustó: Limpieza, personal y atención
Great location
Walk to everything
Cliente verificado
Se hospedó 3 noches en abril de 2021
Respuesta de Club Tropical el 28 may. 2021
We look forward to welcoming you back again!
8/10 Bueno
Daniella
11 abr. 2021
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Daniella
Se hospedó 4 noches en abril de 2021
Respuesta de Club Tropical el 12 abr. 2021
Thank you for your review Daniella.
It was a pleasure to have you stay here and we look forward to seeing you again in the future.
8/10 Bueno
David
4 mar. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
David
Se hospedó 3 noches en febrero de 2021
Respuesta de Club Tropical el 4 mar. 2021
Hi David,
It was lovely to meet you.
Thank you for staying and we hope to see you back another time.
Kind Regards
Alison
10/10 Excelente
Sydney
Viajó con su pareja
14 ene. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff & great location, we've stayed a couple of times now and we always recommend it for a weekend getaway
Sydney
Se hospedó 2 noches en diciembre de 2020
Respuesta de Club Tropical el 19 ene. 2021
Aww thanks so much for the recommendation and we LOVE sharing great staff reviews with our team - it really makes our day . See you again SOOOOON
6/10 Aceptable
Cliente verificado
Viajó con su pareja
13 ene. 2021
Location fantastic
Apartments old, could be maintained better. Fans only had one speed (wet season - so humidity high and would have rather had fans than the air conditioner). Fridge old and leaked everyday - very slippery if not aware of this. Lighting very peculiar. If this apartment is privately owned, owners need to do some work on it.
Pleasant stay.
Cliente verificado
Se hospedó 9 noches en enero de 2021
Respuesta de Club Tropical el 13 ene. 2021
Hi, Thank you for taking the time to provide some feedback. Great that you enjoyed the location, we certainly are on the doorstep of Macrossan St. We would have loved to have heard what was going on with the Apartment whilst you were here so we could have made your stay more pleasant. We do also have more modern, recently renovated Club Apartments available should you want to return.
10/10 Excelente
Stephen, Darwin NT
Viajó con su pareja
4 ene. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location within walking distance to pubs and restaurants. The hotel is a little dated but we loved our accommodation. It was spacious, well set out, huge bathroom and great balcony that overlooked the esplanade. We loved that there was plenty of eating options including Coles supermarket with in 5 minutes walk.
I would definitely stay again and would recommend it to anyone that loves to be in the heart of the action
Stephen
Se hospedó 4 noches en diciembre de 2020
Respuesta de Club Tropical el 4 ene. 2021
Hi Stephen, Thank You so much for taking the time to review us! We really do appreciate it. We are so happy you enjoyed your stay with us and look forward to welcoming you again in the future.
8/10 Bueno
Dianne Eliza
3 ene. 2021
Dianne Eliza
Se hospedó 7 noches en diciembre de 2020
Respuesta de Club Tropical el 4 ene. 2021
Thank You for taking the time to provide some feedback , it is very much appreciated!
10/10 Excelente
Andy, Mossman
Viajó con su pareja
3 dic. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was perfect. Right in middle of town. Close to entertainment venues
Andy
Se hospedó 1 noche en noviembre de 2020
Respuesta de Club Tropical el 3 dic. 2020
Hi Andy,
Thank you for taking the time to share your feedback! We look forward to welcoming you again to our Paradise.
Team Club Tropical
10/10 Excelente
Cliente verificado
24 nov. 2020
Cliente verificado
Se hospedó 7 noches en noviembre de 2020
Respuesta de Club Tropical el 29 nov. 2020
Thank you so much for taking the time to review us! It is really appreciated.
regards,
Team Club Tropical
8/10 Bueno
John
16 ago. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
Great resort in a great location. We would definitety stay there again.
John
Se hospedó 3 noches en agosto de 2020
Respuesta de Club Tropical el 19 ago. 2020
Thank you so much for your feedback John!
8/10 Bueno
Henry
28 jul. 2020
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Henry
Se hospedó 2 noches en julio de 2020
Respuesta de Club Tropical el 12 ago. 2020
Thank You!
8/10 Bueno
Cliente verificado
22 mar. 2020
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en marzo de 2020
8/10 Bueno
Cliente verificado
10 mar. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 3 noches en marzo de 2020
Respuesta de Guest Services el 11 mar. 2020
Thank you for your review, we are happy to hear that you enjoyed your stay.
6/10 Aceptable
Cliente verificado
Viajó con su pareja
29 feb. 2020
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, we stayed for 10 days and unit was very hard to keep clean given the wet weather. Nothing dries in the climate & although self serviced apartments a minimum $4 charge each time you want to use the laundry. Kitchen was on the balcony which again given the climate is a bit tricky with bugs, birds & ants around.... fridge inside so contantantly opening & closing... no screen doors & they set the aircon temperature.
Cliente verificado
Se hospedó 10 noches en febrero de 2020
Respuesta de Guest Services el 8 mar. 2020
Thank you for your review.
10/10 Excelente
Cliente verificado
Viajó con su pareja
22 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Club Tropical Resort is right in town so close to cafes, bars and restaurants. Great place to stay, lovely pool, nice big room.
Cliente verificado
Se hospedó 3 noches en febrero de 2020
Respuesta de Guest Services el 22 feb. 2020
Thank you for your review, it's always great to hear that our guests enjoy their stay. We hope to welcome you back again in the future.
10/10 Excelente
Cliente verificado
16 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de Guest services el 18 feb. 2020
Thank you for your review, we are always happy that our guests have a great stay.
8/10 Bueno
Cliente verificado
Viajó con su familia
30 ene. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our stay it was very relaxing. plenty of space in the room, outside kitchen was great to use, Building very easy to access e.g getting to pool, laundry etc. 3 min walk to supermarket, main street and beach/park a stones throw away.
Cliente verificado
Se hospedó 2 noches en enero de 2020
Respuesta de Guest Services el 30 ene. 2020
Thank you for your review, we are always so happy that our guests enjoy their stay.
10/10 Excelente
Fiona
6 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location and staff could not be more helpful
Fiona
Se hospedó 7 noches en diciembre de 2019
Respuesta de Club Tropical el 7 ene. 2020
Hello
Thank you for taking the time to write your review.
We are happy that you enjoyed your stay with us at Club Tropical and look forward to welcoming you back in the future.
Kind Regards
Guest Services
10/10 Excelente
Cliente verificado
9 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
Respuesta de Guest Services el 11 nov. 2019
Thank you for your review.
10/10 Excelente
Cliente verificado
Viajó con su pareja
27 oct. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay and resort is in a prime location
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Services el 27 oct. 2019
Thank you for your review, it's great to hear you emjoyed your stay.