4 piscinas al aire libre, sombrillas, sillones reclinables de piscina
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Opiniones sobre Protea Hotel by Marriott Polokwane Ranch Resort

4 out of 5
Protea Hotel by Marriott Polokwane Ranch Resort
25 km south of Polokwane on the N1, Polokwane, Limpopo

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 54 de 103 opiniones" "
Evaluación: 8 - Bueno. 37 de 103 opiniones" "
Evaluación: 6 - Aceptable. 7 de 103 opiniones" "
Evaluación: 4 - Mediocre. 3 de 103 opiniones" "
Evaluación: 2 - Terrible. 2 de 103 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

10/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Zikhona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great family getaway spot
One of the best family getaway spots. Staff and people are always so friendly and helpful. Resort has everything you need.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful family break.
What an incredible experience. From the friendly staff, the unexpected animal farm, excellent amenities to the sense of luxury. A wonderful family gem that we will look to frequent.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Husein

Viajó con su familia
Le gustó: Limpieza
Good hotel but poor housekeeping
Initial check in extras were not in room. Lounge and dining areas were locked, had to go back to reception to get it unlocked. No shampoo etc in bathrooms. Had 2 rooms booked, the 1 had extras like welcome drinks the other did not. Bathroom drains in shower blocked.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My family enjoyed our stay at the Ranch resort. The golf chalet was extremely spacious, well laid out, and clean. We were greeted in the chalet with fruits and 2 bottles of wine- very nice touch. The hotel is also very lush with lovely plants and trees all over. The only down side was that the activities were a bit pricey. Otherwise we would definitely stay at the resort again.

4/10 Mediocre

Husein

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Great resort but really poor service
The resort itself is great and accommodation is comfortable and facilities decent. Service was disappointing from reception where their service wasn't great, the attitude was like they didnt really want to help but were forced to. To the house keeping staff, they come early when still waking up, they asked what time they should come back, go out to pools and when return (3 hours after they supposed to clean) they still didn't clean the room. Have to phone housekeeping to get them to come clean, they clean the bedrooms and bathrooms but not even properly, tea, coffee, toiletries and towels not restocked. Not sure when last they vacuum the carpets. They didn't even go to the kitchen, had to call them back to do that. Couch in lounge is supposedly sleeper couch, but after you lift those cushions and see all the staff accumulated there you'll think twice about sleeping there. On check out called for late check out, they tell me 11am (which is normal check out) when I tell the lady that, she says she is going to call me back, I'm still waiting. Check out process was like they couldnt care less and they just there because they had to be. The spa is off site, they dont answer their phones, try their website booking enquiry they call back about 18 hours later so pretty useless as well. Ground staff are quite friendly and helpful.
Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Nozipho

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

KATHERINE

Viajó en grupo
Le gustó: Limpieza, personal y atención
Very clean
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Monwabisi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Kgoroane Karabo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Marvelous service
Our stay was amazing. Everything was just perfect
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

TSHOLOFELO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Sumeya

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for families
Beautiful, peaceful accommodation with tons of activities and attractions for the whole family. Requires a few modern updates such as Smart TV. Wifi is also not consistent.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Rosemary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Rosemary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

MJ

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Place to be
It is breath taking
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Citation Travel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always get what I expect at Protea. Great stay.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Marc LB

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top class resort
What an absolute gem. Everything was perfect. Starting at the entrance gate to the reception, room, restaurant. Everyone goes out of their way to make you feel at home. Will definitely be back with the family.
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Motlalepula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rooms and cleanliness
The room I was given had a dirty carpet which made the whole room stuffy, after complaining, the guy who checked me in (Andrew) was very helpful. He organized another room without carpet for me. The room was extra clean, and the bed very comfortable. It was the revamped side.
Se hospedó 2 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Always a pleasure to stay at the Ranch
Amazing new revamped rooms. Lucky to have stayed in one. Friendly and professional service. Clean and wonderful bed linen. Only criticism is that the bed was horrible and very well slept in and the food was average, my rump was incredible tough. Will definitely come again.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Tumi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2020

8/10 Bueno

Mphata

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

kia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020

2/10 Terrible

Tshifhiwa

Viajó por negocios
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Misrepresentation
I had the worst experience at this place, the staff was so disappointing and dogey. I booked online for a beautiful hotel room with garden view and a balcony. Looked nice on booking.com however when I got to reception the guy drove us to outside rooms/chalet with flying bugs and he was literally kicking them off the entrance. I told him it's not the Room I booked on the internet, he said he was just doing us a favour by offering us a nicer Room. I refused then he took us to another Room which was not the best in terms of cleanliness and everything I saw online but I accepted. No garden view and balcony. I was fine with it. I then booked on Saturday on booking.com this time it was a king bed room and I had to pay for it online and I did I trust bookinng.com I use it all the time. When I got to the reception same guy says there are no rooms available but he do us a favour and find me a single room, my friend asked if it was the same price and the guy changed the story and said I actually didn't have a booking as I haven't paid, told him and showed him the confirmation and text from the bank, he had asked for a booking confirmation number which I gave him and he starts blaming the website which is a lie he then called the manager I think who was very rude and not informed as he refused to listen to me about online payment he said it's impossible, it's over an hour now of back and forth to get accommodation which I paid for. I will be sending an official complaint this was painfu
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Gidion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a very quick in and out so difficult to rate properly. Bed was not comfortable though.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Mapule

Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Robin

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
The hotel is perfect but had the problem with the door which we could not open every time we had to go to the reception for them to ask someone to open the door room 90. The poor service is based on the door that could not open with the key they gave us.
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

KIM

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Phumzile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2019

8/10 Bueno

Sally

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2018

8/10 Bueno

Vusi

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
A Resort that is willing to listen
There was a huge improvement on the Resort as compared to our previous visit. Priscilla at the front desk was superb and helpful. Great meals at the Restaurant. Golf suites always spacious and great for a family. Beds & linen were comfortable. Furniture & fittings were kept in good condition, so as the garden. However, the Rooms, especially, the bathrooms are not cleaned properly. There was a lot of old dead insects as well as some spider-webs around the unit. Crumbs of food-stuff were never cleaned on the couches. The Resort ticked most of the correct boxes with an exception of the Housekeeping. Some very visible cracks in the unit need some attention. Room service will also make a huge difference.
Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Ana Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Husein

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Matshwene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Always refreshing to be at The Ranch.
This is not my first time here, but every time I come here, I find the people very welcoming. The decoration and landscape are the best. Rooms are well airconditioned. Polokwane is hot.
Se hospedó 7 noches en octubre de 2018

10/10 Excelente

Hendrik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
STAY AT THE RANCH POLOKWANE
A LOVELY PLACE TO STAY AND RELAX. THE GOOD EXPERIENCE IS PREDICTABLE.
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Linda

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de la habitación
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Hotel
Good
Se hospedó 2 noches en agosto de 2018

10/10 Excelente

Ruth, Florida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Hotel with great amenities for the family
Excellent Food and Service. Great Bar, Golf Course and the Lion/game drive is outstanding!!!!!!! This is my third time here. Love it
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Sprawling sport hotel
The hotel is impossible to reach from the N1 but the web site map suggests that it could so wasted time finding it. Gardens were lovely and the setting was reasonably quiet considering it is alongside the R101. The room was “tired” and the bathroom Well past it’s best. The room smelled of smoke and only later did we discover there were non-smoking rooms. We were not offered this alternative at reception. Unfortunately we stayed on a Sunday and the main restaurant was closed. The other restaurant/cafeteria was very basic.
Se hospedó 1 noche en febrero de 2018

8/10 Bueno

Nomea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay was perfect. Wish it was more nighys stay.
Had a perfect one night stay and enjoyed the tranquility of the place. Will certainly go back there soon.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

Ipfani, Polokwane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic resort
It was fabulous

8/10 Bueno

AB

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Se hospedó 1 noche en noviembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A nice resort for a family outing
The room wasn't ready on time, so had to wait 30 mins, but it was neat, well equipped and and well maintained. The family enjoyed the stay. Breakfast was average.
Se hospedó 1 noche en octubre de 2017

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
great stay
ARRIVED AT SERCURITY GATE ALLOWED IN CHECKED IN QUICKLY beautiful rooms and very helpful could not ask for more
Se hospedó 1 noche en abril de 2017

10/10 Excelente

Kea, Hamilton, ontario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome
awesome

10/10 Excelente

John, Nottingham, UK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An overnight at a relaxing venue
The GPS seem to take us a long way round but once there the hotel is very well kept and we had a delightful large double room with excellent bathroom. Dinner and breakfast enjoyable.