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Villa Mariposa, private pool, Jacuzzi & hot tub

Villa para familias con parque acuático y piscina al aire libre

Galería de fotos de Villa Mariposa, private pool, Jacuzzi & hot tub

Sillas reclinables de playa, toallas de playa
Refrigerador, microondas, horno, placa de cocina
Una piscina al aire libre
Restaurante al aire libre
Interior

Opiniones

9,6 de 10
Excepcional

Casa entera

6 habitaciones6 bañosCapacidad para 20520 m²

Servicios principales

  • Piscina
  • Bañera de hidromasaje
  • Aire acondicionado
  • Desayuno disponible
  • Estacionamiento disponible
  • Acepta mascotas

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Villa Mariposa, private pool, Jacuzzi & hot tub

Villa para familias con parque acuático y piscina al aire libre
Esta villa cuenta con un parque acuático, una piscina al aire libre y una bañera de hidromasaje. Además, la propiedad dispone de servicio de concierge, una lavandería y una sala de juegos o videojuegos. Esta villa dispone de 6 habitaciones, y tiene wifi gratis y patio privado cercado. Los huéspedes podrán disfrutar de una piscina privada y otras comodidades, que incluyen cocina con refrigerador y horno. Se incluye un servicio de limpieza limitado.
Los habitaciones de esta villa disponen de aire acondicionado, piscina privada y caja de seguridad. Las habitaciones disponen de balcón. El mobiliario se compone de una mesa de comedor y una isla de cocina. La cocina está dotada de refrigerador, placa de cocina, microondas y utensilios de cocina. Los baños están equipados con ducha y secador de pelo.

Los huéspedes pueden navegar por la web gracias al acceso a wifi gratis. Todas las habitaciones disponen de Smart TV. Las habitaciones también incluyen cafetera/tetera y tabla de planchar con plancha. Se proporciona servicio de limpieza de forma limitada.

En la propiedad, hay piscina al aire libre y bañera de hidromasaje. Otras opciones de recreación y esparcimiento incluyen un parque acuático.

Se pueden practicar las siguientes actividades de recreación y esparcimiento en las instalaciones o cerca de la propiedad (es posible que se aplique un cargo).

Administrador

Jasmin Berlinger

Idiomas

Inglés, alemán y español

Agrega fechas para ver los precios

Servicios en la propiedad

Playa

  • Toallas de playa
  • Tumbonas de playa

Piscina/spa

  • Bañera de hidromasaje
  • Piscina al aire libre
  • Piscina privada

Internet

  • Disponible en la villa: wifi gratis

Aparcamiento y servicios de transporte

  • No se necesita coche
  • Aparcamiento en las instalaciones

Cocina

  • Cafetera y tetera
  • Especias
  • Frigorífico
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Licuadora
  • Máquina de hielo
  • Microondas
  • Papel de cocina
  • Placa de cocina
  • Tostadora
  • Vajilla y utensilios de cocina

Restaurante

  • Desayuno disponible por un recargo
  • Mesa de comedor

Dormitorios

  • 6 dormitorios
  • Se proporcionan sábanas

Baño

  • 5,5 baños
  • Bañera
  • Champú
  • Ducha
  • Jabón
  • Papel higiénico
  • Se proporcionan toallas
  • Secador de pelo

Zonas comunes

  • Mesa de comedor
  • Sala de estar

Entretenimiento

  • Estéreo
  • Smart TV

Zonas al aire libre

  • Balcón
  • Jardín
  • Mobiliario exterior
  • Parrilla de barbacoa
  • Patio cercado

Servicios de lavandería

  • Lavadora
  • Lavandería

Confort

  • Aire acondicionado

Mascotas

  • Se aceptan mascotas
  • Total de 5 mascotas

Características especiales/accesibilidad

  • Espacios para fumadores
  • Nota del propietario: Smoking is only allowed in the garden/pool area

Servicios e instalaciones

  • Caja fuerte
  • Plancha o tabla de planchar
  • Servicio de limpieza (disponibilidad limitada)
  • Servicios de conserjería
  • Teléfono

Aspectos destacados de la ubicación

  • Cerca de tiendas outlet
  • Cerca de un hospital
  • Cerca de un spa o balneario
  • Cerca de un zoológico
  • Cerca del mar
  • Cerca del puerto deportivo
  • Junto a un campo de golf

Actividades

  • Acceso al campo de golf (opcional)
  • Bicicletas
  • Equipo para deportes acuáticos
  • Golf
  • Mesa de billar
  • Parque acuático
  • Ping-pong
  • Tenis
  • Zona recreativa o sala de juegos
  • Avistamiento de ballenas en las inmediaciones
  • Baloncesto en las inmediaciones
  • Casino en los alrededores
  • Ciclismo de montaña en las inmediaciones
  • Equitación en las inmediaciones
  • Escalada en roca en las inmediaciones
  • Esnórquel en las inmediaciones
  • Esquí acuático en las inmediaciones
  • Golf en las inmediaciones
  • Kayak en las inmediaciones
  • Lanchas motoras en los alrededores
  • Natación en los alrededores
  • Observación de aves en las inmediaciones
  • Paravelismo en las inmediaciones
  • Parque temático en los alrededores
  • Paseos en moto acuática en las inmediaciones
  • Paseos para ver animales salvajes en las inmediaciones
  • Pesca en las inmediaciones
  • Rafting en las inmediaciones
  • Rutas de senderismo/ciclismo en las inmediaciones
  • Rutas ecológicas en las inmediaciones
  • Rutas por bodegas en los alrededores
  • Submarinismo en las inmediaciones
  • Surf/bodyboard en las inmediaciones
  • Tubing acuático en las inmediaciones
  • Vela en las inmediaciones
  • Windsurf en las inmediaciones

Medidas de seguridad

  • Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
  • Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
  • Botiquín
  • Extintor
  • Cerradura de seguridad

General

  • Bicicletas
  • Jardín
  • Tamaño de la unidad: 520 metros cuadrados

Propiedades similares

Restaurante al aire libre

Villa Pearl private pool 5 min walk to the beach 8 min walk to 5th Avenue

  • Piscina
  • Cocina
  • Lavadora
  • Secadora
9.8 de 10, Excepcional, 42 opiniones
Villa Pearl private pool 5 min walk to the beach 8 min walk to 5th Avenue

Políticas

Check-in

Hora de inicio del check-in: 15:00
Check-in sin contacto
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 11:00
Check-out sin contacto

Instrucciones especiales para el check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.

Mascotas

Se aceptan mascotas
5 como máximo
Se aplican restricciones: para obtener más información, comunícate con la propiedad al número que figura en la confirmación de la reservación.

Niños y camas adicionales

Los niños son bienvenidos.

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Se permite organizar fiestas y eventos, como reuniones familiares, fiestas de cumpleaños y bodas, en la propiedad. Pueden asistir hasta 20 personas.
Nota del anfitrión: Are only permitted after agreement with Landlord
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Las medidas de seguridad de la propiedad incluyen extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo electrónico de Vrbo con un enlace que te llevará a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Número de registro de propiedad: BEJA750320MU1

Información adicional

No se necesita un auto para acceder a este hospedaje.

Información de la zona

Mapa
Playa del Carmen, QROO

Puntos de interés

  • Club de golf Playacar - 8 min a pie - 0.7 km
  • Quinta Avenida - 3 min en auto - 2.5 km
  • Terminal marítima de Playa del Carmen - 3 min en auto - 2.5 km
  • Playa principal de Playa del Carmen - 4 min en auto - 2.8 km
  • Playa de Playacar - 8 min en auto - 3.9 km

Opciones de transporte

  • Aeropuerto Internacional de Cancún (CUN): 49 minutos en auto

Restaurantes

  • ‪Rosa Roja - ‬5 min en auto
  • ‪Occidental Allegro - ‬6 min en auto
  • ‪Starbucks - ‬13 min a pie
  • ‪Sports Bar Allegro Playacar - ‬6 min en auto
  • ‪Turquesa - ‬7 min en auto

Preguntas frecuentes

¿Hay piscina en Villa Mariposa, private pool, Jacuzzi & hot tub?

Sí, en la propiedad hay una piscina al aire libre.

¿Villa Mariposa, private pool, Jacuzzi & hot tub acepta mascotas?

Sí, esta propiedad acepta mascotas (límite de 5).

¿A qué hora es el check-in en Villa Mariposa, private pool, Jacuzzi & hot tub?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en Villa Mariposa, private pool, Jacuzzi & hot tub?

Check-out: 11:00.

¿Dónde se encuentra Villa Mariposa, private pool, Jacuzzi & hot tub?

Esta villa para familias de Playa del Carmen se encuentra junto al mar, a 2 km de Centro comercial Centro Maya, Plaza Paraíso y Pista Ciclable sobre Paseo Xaman-Ha. Playa principal de Playa del Carmen y Quinta Avenida también se encuentran a 3 km.

Opiniones de Villa Mariposa, private pool, Jacuzzi & hot tub

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 66 de 81 opiniones
Evaluación: 8 - Bueno. 13 de 81 opiniones
Evaluación: 6 - Aceptable. 1 de 81 opiniones
Evaluación: 4 - Mediocre. 0 de 81 opiniones
Evaluación: 2 - Terrible. 1 de 81 opiniones

9,4/10

Limpieza

Opiniones

10/10 Excelente

Jamie M.

Le gustó: Limpieza

Beautiful Villa

We loved our stay at Villa Mariposa. Communication was excellent with property managers. Mauricio was helpful in all questions we had and made recommendations we enjoyed. We all loved the pool and hot tub. Kitchen was well supplied with the things we needed. The maid service was so nice also, they did a great job. Thank you for a great relaxing vacation week!
Se hospedó 5 noches en marzo de 2025

8/10 Bueno

Kelly S.

Le gustó: Limpieza

Villa Mariposa Holiday

Our stay at the Villa Mariposa was lovely. We debated staying at a resort versus a house and the house allowed for us to spend more time together as a family. One or our favorite nights was when we had a chef cook us an authentic Mexican meal. We'll be talking about that experience for some time to come. Mauricio set this up for us. Mauricio was our concierge and was quick to answer any questions we had. He was there to greet us at the start of our stay and checked in daily to make sure we had what we needed. Daily housekeeping was a nice addition to the stay. We've never had that at previous stays. The community is quiet and safe. To get access to the beach, we rode the bikes that are included in the rental. It was about a 5 minute ride. The beach was not crowded and the water was crystal blue. We didn't rent a car and the taxi service worked out well. We had a direct line to Rudy who took care of our needs to get around.I recommend branching out and trying some of the excursions. We also got access to tennis and golf through Mauricio. As for the house, the beds were great. There was a bathroom attached to all of the bedrooms expect one. The bedrooms were spacious and spread out around the house so you still had some privacy. We hung out in the backyard most of the time we were at the house. Good showers, kitchen was stocked, hot tub was hot! Someone came daily to clean the pool. Overall, this was a lovely stay with a great staff to take care of your needs.
Se hospedó 7 noches en diciembre de 2024

10/10 Excelente

Yvonne B., Lake Barrington

Le gustó: Limpieza

Fantastic Villa for a Family Vacation

Villa Mariposa was a great place for our family wedding and vacation. The location was perfect, Playacar is a nice, safe gated community with lots of amenities like restaurants, little stores and easy beach access to make it very suitable even if you do not have a car. Playa del Carmen is just a short walk away, so you have easy access to Playa del Carmen and 5th Ave.. The pictures depict the villa accurately, and we had lots of indoor and outdoor space. It was easy to relax and enjoy the pool and hottub. The rooms are spacious and offered plenty of room for our group of 8. Everybody even had their own bathroom. Mauricio, our concierge was very helpful, and always available and willing to answer questions and help us with our plans, incl. taxis, restaurants, tours, and golfing. The maids that came every day, were great and kept the place immaculate. Villa Mariposa is a great place to stay when you are visiting the Mayan Riviera.
Se hospedó 10 noches en noviembre de 2024

10/10 Excelente

David R.

Le gustó: Limpieza

Séjour 13 personnes

Nous avons séjourné une semaine à 13 amis dans la villa Mariposa. La villa est conforme à l’annonce. Toute la communication en amont de notre arrivée était très claire. Je tiens particulièrement à remercier Edson et Mauricio pour toute l’assistance qu’ils nous procuré Le service du cuisinier était également très bien.
Se hospedó 7 noches en noviembre de 2024

10/10 Excelente

Suneet B.

Le gustó: Limpieza

100% recommend

I booked this property on VRBO for me and 9 friends and it was FANTASTIC. 10/10 would recommend. Home/property: the house was huge and a great place to host 10 friends. We spent a great deal of the time in the pool which helped with a hot summer day. The a/c in the house was quite strong and kept all the rooms cool. The roof was a great place to eat dinner. The kitchen and living room were both large and accommodated all of us. There was a projector to watch sports and movies — easy to use. Having a washer/drier in the home made it easy to wash clothes daily after workouts or going out. Size of the home: as listed. 6 bedrooms. All 10 of us had our own bed. Cleanliness: very clean and great daily service to keep all rooms/bathrooms and outdoor area pristine. Amenities: we hired the chef service for 2 breakfasts and 2 dinners and all 10 of us agree it was well worth the cost. Each meal was better than the one before and perhaps some of the best Mexican food any of us have ever had. The convenience of eating at home is also a great benefit. They do all the food shopping, cooking and cleaning. Transport/getting around: the property has a private shuttle service for hire and they are very prompt and punctual. We used them for several excursions and trips to the main town areas. Safety: very safe and secure. Gated community with 24/7 security. Concierge: Mauricio was very communicative and responsive. Great person.
Se hospedó 3 noches en agosto de 2024

10/10 Excelente

Jared R., Thunder Bay Canada

Le gustó: Limpieza

Great Stay with Friends

Our group had a great time. The listing is very accurate and the Villa was perfect for a group of friends. Highly recommend. Thanks again.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Eric N.

Le gustó: Limpieza

Epic Stay

Villa Mariposa is a perfect home to host your next event in Playa del Carmen. The home is spacious and had plenty of space to host our 13 person group. The amenities were as described and Mauricio was an excellent host, coordinating dinners, chef service, groceries, shuttles and more. The area was very nice and we were able to walk and bike around playacar neighborhood easily. Highly recommended.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

johnathan s., fresno/ca

Le gustó: Limpieza

Great spot for a group

Clean and plenty of room if its not too hot outside. The pool gets a lot of shade so that is great if you worry about sunburns. The furniture was as described and the cleaning service is great for a big group. Walmart delivers groceries same or next day which was very convenient and rappi (🇲🇽 doordash) was very fast to find the house. You have to pretty much cab or walk 30+ min to get to 5th. There is a little market and oxxo close walking distance for the necessities. I highly suggest taking the bikes if going exploring in playacar. Also you can do a daypass at one of the resorts in playacar if you want to relax on the beach with umbrella drinks. Overall great house for 10 ppl! Thanks for having us 😉
Se hospedó 7 noches en marzo de 2023

8/10 Bueno

Austin P.

Le gustó: Limpieza

Family vacation

Our group of 11 adults and 9 children stayed at the house Dec 4-9 2022. I want to start by saying the communication between the owner, Edison and Mauricio was top notch. Very quick responses every time I messaged any of them. The house is beautiful and looks exactly like the pictures. Our family especially enjoyed the pool, and hot tub, and patio, I saw other reviews about bugs but we had no problem at all. Not sure if the time of year plays a part in this or not. With 19 people and 6 bedrooms we had to get a little creative, they had some air mattresses for us, but the next day we found some of the kids on the floor. I let Mauricio know and he went and bought brand new ones that day! With so many kids in our group we decided it was best to cook most of our own meals, there is a Sam’s club about 5 minutes away, they have pretty much everything you would expect to see at a Sam’s in the US. Including Meat, fresh fruits and veggies, milk, eggs, bread, alcohol and beer. Bottled water is provided by the house, but a few things not included are laundry detergent and dish detergent they did leave us a few complimentary pods for the washing machine which was very nice, if you plan on doing much laundry make sure to add those to your list. Our group set off to the beach one day, but we got a little lost, the pins Mauricio sent did not have guards at them so we were confused and it ended up taking us about an hour to get there, he messaged us the next day and asked if we found the beach alright, we said we had some difficulties, he came to the house and took a couple of the guys in our group right to the correct location. It was still quite a walk considering the age range of our group, so the next time we got a taxi, which was about $8 one way. For one vehicle our groups needed three to get everyone there. We felt very safe everywhere we walked. The weather was amazing, and we enjoyed our stay.
Se hospedó 5 noches en diciembre de 2022

10/10 Excelente

Kelley H.

Le gustó: Limpieza

Great place to stay!

This house was great for what we were looking for. A short 5 minute cab to all the shopping in Playa! Our concierge catered to our every need and then some, the maids were fantastic, and the chef- just me…. HIRE HIM! 10/10
Se hospedó 6 noches en septiembre de 2022

10/10 Excelente

Andrew S.

Le gustó: Limpieza

Awesome Time!

Jasmin, Edson and Mauricio provided us with excellent and prompt responses on all of our pre-trip inquiries. The villa was beautiful upon our arrival for my bachelor trip, and we had an incredible time during our stay there. The cleaning services were extremely helpful and high-quality during our visit as well. I highly recommend this property for anyone's Playa vacation in terms of its location, the villa's ability to host large groups, and the lovely people in charge!
Se hospedó 4 noches en agosto de 2022

8/10 Bueno

Daniella L.

Le gustó: Limpieza

Great house and staff, beach slightly off

The property was amazing and looked just like the photos! The rooms were clean and spacious, the pool and hot tub were great and had great spaces to hang out. The staff was amazing - concierge, housekeeping and private chef (HIGHLY RECOMMEND)! The beach was about a 10 min bike ride, so it was a lot further than we were expecting and the beaches that we were directed to by the concierge did NOT look like the photos - they were really small with no umbrellas or chairs and a lot of seaweed. The backyard also had a lot of bugs - ants and mosquitos, so we were quite bitten up just hanging outside.
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Jamie Y.

Le gustó: Limpieza

Amazing and safe place!

I can’t recommend this place enough!! The concierge was so responsible, the maid service every day was great, and the chef service was wonderful. Great location - walking distance to downtown playa shopping or a short taxi ride away. I highly recommend for your next group or family trip!
Se hospedó 3 noches en junio de 2022

10/10 Excelente

Kendall M.

Le gustó: Limpieza

Love this property!

We stayed here for my bachelorette trip and we loved it!! Such a great location and the owner was so responsive any time we needed a taxi or had a question. There was 12 of us and we had plenty of room! Highly recommend this place
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Marley W.

Le gustó: Limpieza

Awesome experience

We stayed here with 15 girls for a bachelorette party and it was an amazing experience. Before the trip started, we had Edson helping us plan our stay by booking our transportation, catamaran trip, and private chef. He was so helpful and willing to answer all of my questions. Once we got on site, Mauricio was there to help us with whatever we needed and it made it such a personalized experience. Having the housekeeper come everyday was a great touch. We all felt very safe in the house and exploring the neighborhood. The bikes in the house are a great amenity, we had fun riding them around the community and only a 10 minute ride to the public beach. I highly recommend booking a catamaran trip, it was a highlight of the weekend. The private chef was also great to have and the food was incredible. The house is well stocked with plenty of dishes, cooking equipment, towels, and purified water for the whole stay. Highly recommend for a big group!
Se hospedó 3 noches en marzo de 2022

8/10 Bueno

Michele L.

Le gustó: Limpieza

Bachelorette party

The house is gorgeous and pictures are accurate. We had plenty of room for our group and it’s a perfect place for a bachelorette party. We could walk/ride bikes to get groceries and taxis in to the main part of town were 5-10 mins and $10. Mauricio the concierge was very friendly and helpful as was the cleaning staff. A few things - we had a chef for breakfast planned and they didn’t show up, claimed they thought it was for lunch but the communication very clearly said breakfast. The chef came for dinner and was great but didn’t follow our very clear menu request. The chefs and other staff were in the house while we were out (for some reason they came hours before dinner) and that night 4 girls were missing a total of almost $1000 in cash and a visa gift card. The owner reviewed the cameras and “found nothing concerning.” The cameras were outside so of course that was the response. Overall the house and location were great. Just lock up all of your cash in the safe in the master bedroom. The other thing is that this trip was during the height of Omicron so a few people couldn’t go. The owner (against Vrbo strong request for owners) would not give us any money back or let us reschedule. To avoid losing thousands of dollars we went anyway with a smaller group who felt comfortable because we all contracted Covid right before the trip and felt comfortable. Would recommend the house for a trip with friends but be prepared for some miscommunication or difficulty with the mostly lovely staff.
Se hospedó 3 noches en febrero de 2022

10/10 Excelente

Ariela M.

Le gustó: Limpieza

Great stay at Villa Mariposa

I stayed here with 13 other people for my bachelorette party and couldn't recommend it enough. Sol was incredible during the planning process ( he helped us plan SEVERAL activities, drivers, etc) and Mauricio was so helpful and friendly and responsive once we got there. We also loved the woman who came every day to clean - she was so nice and made us quesadillas! Would definitely stay here again.
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Priscilla A.

Le gustó: Limpieza

Amazing location and beautiful!

The house was gorgeous! Great location! The house had everything you might need for a big group! Sol and Mauricio were very attentive and helpful! The house did take a couple of hours to cool so I would definitely ask that the air conditioning be turned on before arrival but once they were turned on, the house remained cold for the stay which was great! I will say some of the sheets had a strong Chlorine smell, not sure if it was just the water. Also one of the master room’s shower didn’t drain and ended up leaking into the room, we quickly let Mauricio/sol know and someone was sent to check on the drain and by that time we had already used towels to clean up the water so they didn’t see how much leakage there actually was. Overall, it was an amazing house and stay. Like I said, Sol/Mauricio were very attentive and the house is gorgeous. Everything was a short ride away! And we felt very safe in the location.
Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Haley L.

Le gustó: Limpieza

Celebration of our 30th birthday at this amazing house

We had such an amazing time celebrating me and my friends birthday at this home. The house is nice and big so finding area to relax at is easy to do. The pool and hot tub have a beautiful tile look and the hammocks hang right over the pool. Such a nice outdoor area. Mauricio was prompt and always willing to help us out. Also the maid took great care of the house.
Se hospedó 6 noches en septiembre de 2021

10/10 Excelente

Richard P.

Le gustó: Limpieza

In a word, PARADISE!

Where do I begin? The pictures do not do this villa justice. It’s even more beautiful in person. I could write so many pages on how amazing this rental was so I’ll try to keep it as short as I possibly. The Villa Mariposa is spotless and beautiful! The staff were friendly, sweet and attentive. From the beginning of our booking the Concierge Team was so helpful and meticulous in making sure that we had all the information that we needed prior to arrival, details about the villa, culture, excursions, restaurants and adventure parks. I can’t say enough about how wonderful everything was during our stay. This home is such a unique experience. It is beautifully updated and has so many modern details. Loved all the high end touches. We felt like Queens and Kings. The ambience of the home is what we needed for our stay. We really enjoyed ourselves and made lifetime memories. The private chef were absolutely wonderful. We highly recommend having them cook some of your meals. Everything about this home is amazing - the location is in a safe neighborhood and the pool, jacuzzi, hot tub, are incredible. The beaches and 5th Avenue with the countless shops, restaurants and bars are within walking distance. In all of my travels, never have I stayed in such a vacation property that was SUPER MAXED with amenities!. This VRBO was not just incredible, it was absolutely breathtaking! We will definitely book again soon! You will never be disappointed booking this Villa
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Sherrine G., Lathrop, USA

Le gustó: Limpieza

August 1 - Aug 7, 2021

We loved the property, however there are a few things we wish would have been better/easier. For one, I wish we would have had extra blankets, because our comforters where stained and dingy. Second of all, an information book with restaurants and the address the taxi services use ( Xaman Ha BRB 20) would have saved us a lot of time and money. Thirdly, the beach was not as close as the description said, and we wish they would have told us when we booked that the beaches are nasty with seaweed during the months of June, July, August. However, the staff was extremely friendly, and our housekeeper was a sweetheart. If you are looking for a great place to spend a week, this villa is perfect. Our group split our days up between excursions and hanging around the complex. We felt safe inside the complex and we enjoyed the bicycles, that they provided. One thing if you are going to visit, I would highly suggest renting a scooter, we went on many adventures with ours and rode around the entire complex, which gave us more insight of what was offered inside. Again, great place and would definitely stay again. Sincerely, Sherrine and Family
Se hospedó 6 noches en agosto de 2021

10/10 Excelente

Mark P.

Le gustó: Limpieza

Great Stay

Great place for any big group. Close to 5th Ave and it’s a beautiful house. The concierge is very timely with responses. 10/10
Se hospedó 3 noches en julio de 2021

2/10 Terrible

Laia H.

No le gustó: Limpieza

Horrible.

They were so rude. They did not let me enjoy my vacation one day. We had problems since the first day.
Se hospedó 4 noches en mayo de 2021

10/10 Excelente

Ashley S., Houston

Le gustó: Limpieza

Perfect for big group

Stayed for a 30th birthday party with a group of 11. The house was beautiful, Mauricio was an excellent concierge and kept in touch throughout the stay. Maid service every morning was nice and they helped us schedule cabs as needed, and other services such as our yacht. The property management was very responsive and helpful prior to our stay, as well. We would happily book this house again!
Se hospedó 3 noches en mayo de 2021

6/10 Aceptable

Brendan B.

Le gustó: Limpieza

Enjoyed our stay - but not without annoyances

Let me start by saying the pictures are accurate. The house is a great size to accommodate a lot of guests. We were there for my big 4-0 birthday. The communication to plan everything prior to the trip was truly stellar. Edson and Sol communicated consistently and let me know that everything was planned and set. And THEN... on arrival we were handed off to Mauricio. This is where everything seemed to fall apart. Our first group waited at the airport for over an hour for their transport, which for a paid service is totally unacceptable. Getting to the house, Mauricio seemed more interested in collecting cash instead of checking to make sure that everything around the house was ready for us. There were no towels for instance. We had to let him know instead of him having done a walk thru before we arrived. It's just not how you want the first hours of your experience to go. We used the bikes to go thru Playa Del Carmen and more than four of them were busted, pedals came off in mid-trip. Lastly - our very last night trying to get back into the gated community of Playacar was horrible. The gate/security person would not let us thru and we had never been told by Mauricio the proper steps to take. It was a 45 min debacle and totally unnecessary had we been told prior. This review is more for the poor performance of one individual, Mauricio. I can't help but think he must be someones nephew or something. He clearly lacks the skill set. I hope the owners take my comments into consideration. It's an expensive rental and with that comes high expectations.
Se hospedó 4 noches en mayo de 2021