Dear Aldo Rico, Thank you for giving us the highest score.We hope to receive you again soon.Best Regards. Pedro Lara, General Manager

Estimado Rodolfo, Apreciamos mucho que se haya tomado el tiempo de escribir una breve reseña acerca de su reciente estancia en Viceroy Riviera Maya. A nombre de todo el equipo, agradecemos que haya disfrutado no solo los aspectos naturales que son característicos de nuestro refugio selvático, sino también la atención, calidez y calidad en servicio ofrecida por parte de nuestro personal. Esperamos contar nuevamente con el placer de hospedarle en su siguiente visita a la Riviera Maya. Sinceramente, Pedro Lara Gerente General

Estimada Maria Esther, Nos complace saber que ha disfrutado de su reciente estadía y agradecemos mucho por el tiempo que se ha tomado en compartir su experiencia con nosotros y otros viajeros. Esperamos poder recibirla nuevamente muy pronto. Saludos cordiales Pedro Lara | General Manager

Estimado Lalo, ¡Gracias por compartir su reciente experiencia en nuestro pequeño paraíso selvático, estamos encantados de que haya disfrutado de su estancia! Nos hemos asegurado de tomar nota de todos sus comentarios que nos ayudarán a seguir mejorando nuestras instalaciones y sobre todo nuestros estándares de servicio. Esperamos poder darle la bienvenida a nuestro hermoso paraíso, muy pronto. un cordial saludo, Pedro Lara Gerente General

Apreciamos mucho que se haya tomado el tiempo de escribir una reseña acerca de su visita en nuestro hotel. Para nosotros son muy importantes todos los comentarios de nuestros huéspedes. A nombre de todo el equipo Viceroy, quiero agradecerle por su amable comentario y nos complace saber que nuestras instalaciones, la calidad de la comida y sobre todo nuestro dedicado servicio haya superado sus expectativas. Esperamos poder brindarle la bienvenida nuevamente en un futuro cercano. Sinceramente

Dear Lorenzo, We are delighted to know that you enjoyed your wife's celebration, and of course we are waiting for you with open arms for your next visit.Happy holidays, Pedro Lara, General Manager

Dear Rowena, Thank you for sharing your experience in our magic jungle, we are pleased to know that we were able to make your anniversary a memorable experience. Our colleagues Jacqueline and Angel will be delighted to know that their service helped you enjoy your stay.We hope to have the opportunity to host you at your next celebration.Best regards, Pedro Lara, General Manager

Dear Wilfredo, Thank you so much for your kind words about your overall experience and particularly the service you received from our amazing team. It's so wonderful to hear that you appreciated all the efforts from them to pamper you. We truly look forward to welcoming you back very soon!Best regardsPedro Lara, General Manager.

Dear Omar, We were very thrilled to read that you enjoyed your stay with us. Thank you for the compliments made on the food and service. Also, thank you for valuing the tranquility and facilities of the villa. We hope that we can have the pleasure of welcoming you back to the resort sometime soon to enjoy the tranquility and hospitality in Viceroy Riviera Maya style.Pedro Lara, General Manager

Dear Brian, Thank you for taking the time to write a review about your recent experience with us.We are deeply sorry to know that she decided not to stay with us to enjoy our facilities and services.As for our cancellation and no-show policies, they are clear and completely transparent.Unfortunately, in his case, we had a lack of communication. We cannot cancel the reservation without the express confirmation sent from the web. Even if the website agents call us to mention the cancellation, they have to send us a cancellation confirmation, and this never happened.Your arrival date has been assigned and processed as a no-show.Despite this situation, we hope that you will allow us to receive you in the future.Best Regards.

Dear Rebecca, Thank you very much for taking the time to review our room, services, and facilities.We take all feedback seriously because all of our guests are vitally important to us and want to meet their expectations upon arrival. Your input remarks on the areas where we need to work as the beach recovery is a huge project that is going with slow progress. We apologize that your experience did not meet your expectations but we hope you could give us another opportunity to host you. Regards. Pedro Lara, General Manager.

Dear Angelo, Thank you for sharing your experience. We're delighted to know that you had the most beautiful experience. We wish to welcome you again soon.Best regards,Pedro Lara, General Manager.

Dear Cooper, Thank you for giving us the highest score.We hope to receive you again soon.Regards. Pedro Lara, General Manager

Dear tom, Thank you for your compliments on our staff.We are pleased to know that you enjoyed your stay in our little paradise in the jungle.We hope to welcome you again very soon.Regards. Pedro Lara, General Manager

Dear Stojan, Thank you for your comment. We hope to be able to host you again very soon.Best regards. Pedro Lara, General Manager

Dear Steve Thank you very much for sparing your valuable time to review your experience. We look forward to welcoming you back shortly at our jungle refuge!Warm regardsPedro Lara, General Manager

Dear Jessica, Thank you for your kind review and thank you for choosing to spend the holiday with us. We were pleased to have read that you enjoyed the service that was offered. We hope to have the chance to welcome you back to Viceroy Riviera Maya in the future.Best regards. Pedro Lara, General Manager.

Dear Garrick, Thank you for taking the time to post a review. It was pleasing to read that you loved the service and villas. It was also lovely to hear your comments about Pepe. We do hope to have the pleasure of welcoming you back on another occasion - thank you for choosing Viceroy Rivera Maya. Best regards Pedro Lara, General Manager

Brent D., Thank you for taking the time to post a review following your recent stay with us. I sincerely appreciate that you mentioned all the products and facilities within the resort. I am delighted that you thoroughly enjoyed your holiday, we all look forward to welcoming you and your partner back to Viceroy Riviera Maya in the future. Best regards Pedro Lara, General Manager.

Dear Guilherme, I am delighted that you thoroughly enjoyed all the facilities and services that we have to offer to our guests within the resort. I thank you sincerely for mentioning these elements which you have experienced during your recent stay with us. Thank you for choosing Viceroy Riviera Maya on your visit to Mexico, we all look forward to welcoming you back to Viceroy Riviera Maya in the future. Best regards Pedro Lara, General Manager.

Dear Corey, We thank you for sharing your recent experience at Viceroy Riviera Maya and are thrilled that you enjoyed your stay! Please be sure that we have taken note of all your comments which will help us to continue improving our service standards. We look forward to welcoming you back to our beautiful paradise, With warm regards, Pedro Lara, General Manager.

Dear Traveller, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Best Regards Pedro Lara. General Manager

Dear Traveller, Thank you very much for your recent stay at Viceroy Riviera Maya and for taking the time to share your experience. It will be of our great pleasure to welcome you back next time you are in town, so please do not hesitate in contacting us in advance. Best regards, Pedro Lara General Manager

Dear Traveller, Thank you for your kind review and thank you for choosing to spend the holiday with us. We were pleased to have read that you enjoyed our service. We were honored that you chose to spend the holiday with us. Best wishes, Pedro Lara General Manager

Dear Traveler, Thank you for posting your review. We are pleased to know that you had enjoyed your stay at the Viceroy Rivera Maya and glad that you were extremely delighted with the service provided by our associates. Look forward to welcoming you back again soon. Kind regards, Pedro Lara

Dear Traveler, It is a pleasure to see that you had a score you bestowed upon us. The team and I thank you and, we look forward to welcoming you back. best regards. Pedro Lara General Manager

Dear Traveller, Thank you for choosing to stay our jungle retreat during your recent trip to Rivera Maya and we were glad having you with us. I am very pleased to know that you had a wonderful experience and appreciated our room, overall facilities, location and most of all, the impeccable service and hospitality provided by our jewel, our staff. we look forward to welcome you back in a near future. Best regards. Pedro Lara | General Manaher