6/10 Aceptable
Gloria L.
16 dic. 2024
Family get away
First impression wasn’t the best. We arrived around 4:15 and the place wasn’t clean. We had to wait for the clean up crew to arrive. They did a great job cleaning but it took about 45 minutes out of our rental time to finish. We had issues with the hot water the entire time we were there. Do not advise stay for those over 60, as the stairs upstairs and downstairs are extremely steep. We had a major issue when the entire basement was flooded due to an issue with the toilet over flowing. The toilet constantly ran and over flowed. We didn’t recognize it until it was running under the stair cause and into the living area of the basement. The basement didn’t have heat. So it was very cool. We called management but I don’t think they understood the severity of the over flow since they only sent a few towels to clean up over flow. Luckily we found a sump pump in the basement and began pumping water out. It took about 2 hours of our vacation time to clean up the mess. In all we lost about 4/5 hours of vacation time trying to wait for property to be cleaned, figure out heating issue and fixing plumbing issue in basement. Definitely would not recommend for older people due to steep stairs.
Gloria L.
Se hospedó 4 noches en noviembre de 2024