Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 113 de 237 opiniones" "
10 - Excelente
113
Evaluación: 8 - Bueno. 63 de 237 opiniones" "
8 - Bueno
63
Evaluación: 6 - Aceptable. 37 de 237 opiniones" "
6 - Aceptable
37
Evaluación: 4 - Mediocre. 10 de 237 opiniones" "
4 - Mediocre
10
Evaluación: 2 - Terrible. 14 de 237 opiniones" "
2 - Terrible
14
8,2/10
Limpieza
8,4/10
Personal y atención
9,2/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Roberto D
25 ene. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Para el que viaja a Phuket City es fantástico por su ubicación. Habitación muy cómoda y todo el personal es EXCELENTE. Habría detalles en cuanto a remodelación.
Roberto D
Se hospedó 3 noches en enero de 2019
Respuesta de Sales Department. el 28 ene. 2019
Dear Roberto
Gracias por sus comentarios sobre el servicio que recibió. Estuvimos encantados de servirle. Sus sugerencias son muy útiles para nosotros.
4/10 Mediocre
sam, araya
13 mar. 2017
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Solo rescato su buena ubicacion
Me gusto solo su buena ubicacion, el resto mal aseo, mala atencion del personal
sam
Respuesta de Sales Team el 16 mar. 2017
Thanks for your commend our hotel.
6/10 Aceptable
joaquin
7 ene. 2017
No le gustó: Limpieza
Hotel antiguo y descuidado
Pieza húmeda y sucia.. hotel muy antiguo
joaquin
8/10 Bueno
Federico
9 feb. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel ubicado en el centro de la ciudad.
Desayuno muy bueno.
La única desventaja es que el wifi sólo está en el lobby.
Federico
6/10 Aceptable
Steve
22 abr. 2024
Le gustó: Limpieza, personal y atención
Steve
Se hospedó 2 noches en abril de 2024
Respuesta de Juliet el 24 abr. 2024
Dear Steve,Thank you for your score rating. We're glad you chose our hotel for your stay but we're sorry to see we didn't meet your full expectations. We constantly strive to offer top quality service and your feedback helps us in that goal. We would love to know more about your experience for the betterment of our services. Please consider staying with us again, so we can provide you an even better experience.Best Regards,Royal Phuket City Hotel Management Team
10/10 Excelente
Douglas, Agoura Hills
Viajó con su pareja
17 mar. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
Good location. Lots of parking. Rooms are large and nice.
Douglas
Se hospedó 2 noches en marzo de 2024
Respuesta de mossy el 1 abr. 2024
Dear Douglas, Agoura Hills,We greatly appreciate your rating of 5.0/5 and the wonderful feedback about our prime location, ample parking and spacious, comfortable rooms. We continuously strive to meet and exceed our guest's expectations. Your satisfaction is our highest reward, and we look forward to welcoming you back for another exceptional experience.Best Regards,Royal Phuket City Hotel Management Team
8/10 Bueno
Abdel-mumen
13 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très bien
Abdel-mumen
Se hospedó 5 noches en febrero de 2024
Respuesta de mossy el 1 abr. 2024
Cher client, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires nous motivent à continuer de faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Cordialement, L'équipe de direction
10/10 Excelente
Chris
Viajó con su pareja
28 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value
Chris
Se hospedó 1 noche en febrero de 2024
Respuesta de mossy el 1 abr. 2024
Dear Chris, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 Bueno
??
Viajó en grupo
20 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Grace
Se hospedó 13 noches en enero de 2024
Respuesta de Mossy el 23 feb. 2024
Dear Grace, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
2/10 Terrible
Tony
8 feb. 2024
Tony
Se hospedó 3 noches en febrero de 2024
Respuesta de Mossy el 23 feb. 2024
Dear Tony, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
10/10 Excelente
Jasmin
Viajó en grupo
28 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just great!!
Jasmin
Se hospedó 3 noches en enero de 2024
Respuesta de Mossy el 29 ene. 2024
Dear Mr.Jasmin, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excelente
LiLiane
20 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff
Fantastic staff!!
It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok).
Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am.
Perfect! This would allow me time for
a walk to the Courtyard for amazing all you can eat breakfast. (3 mins).
Corner room was super spacious! Love the tub!
LiLiane
Se hospedó 1 noche en enero de 2024
Respuesta de Mossy el 23 feb. 2024
Dear Liliane, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excelente
Martine
Viajó con su pareja
5 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is 5 minutes walking from Phuket Old town. Many restaurants and boutiques available in the area.
Hotel quiet, safe, clean. Good parking. Personnal professional and frendly. They speak good english. Good breakfast and nice swimming pool. Not expensive for the quality of this hotel. We strongly recommend this hotel.
Martine
Se hospedó 3 noches en enero de 2024
Respuesta de Mossy el 29 ene. 2024
Dear Martine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excelente
Orlando
28 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel. Enjoyed the facilities. Easy walk to
Old town Phuket to local food markets and shopping.
Orlando
Respuesta de Mossy el 1 ene. 2024
Dear Orlando, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excelente
Shahram, Los Angeles
22 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Shahram
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mossy el 1 ene. 2024
Dear Shahram, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 Bueno
Mikael
18 dic. 2023
Mikael
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mossy el 1 ene. 2024
Dear Mikael, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excelente
Deepika
14 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Central location and easy access!!
Deepika
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management Team el 18 dic. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Hansen
7 dic. 2023
Hansen
Se hospedó 6 noches en diciembre de 2023
Respuesta de Mossy el 1 ene. 2024
Dear Hansen, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excelente
ALBERTO
29 nov. 2023
ALBERTO
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mossy el 1 ene. 2024
Dear Alberto, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excelente
Milad
28 nov. 2023
Milad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mossy el 1 ene. 2024
Dear Milad, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
6/10 Aceptable
Romeo
18 nov. 2023
Romeo
Se hospedó 3 noches en noviembre de 2023
Respuesta de Management Team el 20 nov. 2023
Dear Romeo, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
8/10 Bueno
Mikael
14 nov. 2023
Mikael
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management Team el 20 nov. 2023
Dear Mikael, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Eugene
5 nov. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Everything was great except the shower drain was very slow. I would make sure that is taken care of, so it will be working for your next customer.
That’s it, other than the shower drain.
Thank you
Eugene
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management Team el 6 nov. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Sehoon
18 oct. 2023
Sehoon
Se hospedó 2 noches en octubre de 2023
Respuesta de Management Team el 23 oct. 2023
Dear Sehoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Peter
Viajó con su pareja
15 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I've been to many hotel, this is abit dated but clean and service is great.
Breakfast buffet neeeds to improve, the Chinese restaurant within the hotel is fantastic.
There are a few bike hires around need to google for best reviews and price.
Peter
Se hospedó 1 noche en agosto de 2023
Respuesta de Looktan el 18 ago. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Hasan
7 jul. 2023
Hasan
Se hospedó 4 noches en julio de 2023
Respuesta de Looktan el 12 jul. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
8/10 Bueno
Claude
26 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
Claude
Se hospedó 1 noche en mayo de 2023
Respuesta de Management Team el 29 may. 2023
Dear Hideyuki, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards,
2/10 Terrible
Caroline, Riverdale
Viajó con su pareja, Viajó con su familia y niños pequeños
29 mar. 2023
No le gustó: Limpieza, personal y atención, servicios
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day.
Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree?
Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL!
If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Caroline
Se hospedó 4 noches en marzo de 2023
Respuesta de Management Team el 18 may. 2023
Dear Caroline, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short of your expectations. We have noted your feedback on the cleanliness and swimming pool accessories. Rest assured we have shared your feedback with the respective department head for the improvement. We are sorry to hear that you were ill. However, after we launched an in-depth investigation, there were no complaints and any cases from other guests, nevertheless we are sympathetic to your illness. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future! Sincerely, Management Team
10/10 Excelente
PAUL
13 mar. 2023
PAUL
Se hospedó 3 noches en marzo de 2023
Respuesta de Management Team el 27 mar. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Luc
6 mar. 2023
Luc
Se hospedó 6 noches en febrero de 2023
Respuesta de Management Team el 10 mar. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
2/10 Terrible
Annakarin
23 feb. 2023
Annakarin
Se hospedó 4 noches en febrero de 2023
Respuesta de Mossy el 28 feb. 2023
Dear Annakarin , Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that our guests always received service standard so we already contact the agency to refund the remain night of accommodation to your account as we are always aim to offer to our guests satisfaction In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
2/10 Terrible
Muhammed
29 ene. 2023
Muhammed
Se hospedó 1 noche en enero de 2023
10/10 Excelente
Ivica
25 ene. 2023
Ivica
Se hospedó 2 noches en enero de 2023
Respuesta de Management Team el 30 ene. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Hoon
25 ene. 2023
Hoon
Se hospedó 1 noche en enero de 2023
Respuesta de Management Team el 30 ene. 2023
Dear Hoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Kitanya, New Rochelle
22 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Kitanya
Respuesta de Looktan el 24 ene. 2023
Dear Kitanya, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Whitney
16 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Whitney
Respuesta de Management Team el 10 mar. 2023
Dear Whitney, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excelente
Andrew
13 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night in Phuket city
Great location, super views, lovely staff plus comfortable clean room
Andrew
Se hospedó 1 noche en enero de 2023
Respuesta de Management Team el 14 ene. 2023
Dear Andrew, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Ger
Viajó con su pareja
5 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very good organized taxi for me to airport
Helped my friend to their room when they drank too much
See you again!
Ger
Respuesta de Looktan el 6 ene. 2023
Dear Gerard, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
8/10 Bueno
Abhishek
3 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, good view from top floor; but it's a bit old and out-dated (the Courtyard by Marriott next door is much more modern and new). Convenient for family stay.
Abhishek
Respuesta de Management Team el 6 ene. 2023
Dear Abhishek, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Bernadette, Osoyoos
Viajó con su pareja
30 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place felt nice to be in. Great atmosphere. The gym is the best I have ever seen in a hotel. The pool area is great. Close to old town area for interesting restaurants.
Bernadette
Respuesta de Mossy el 2 dic. 2022
Dear Bernadette, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 Excelente
Rita
Viajó con su pareja
25 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5* rating to hotel and the staff
Rita
Se hospedó 9 noches en noviembre de 2022
Respuesta de Looktan el 28 nov. 2022
Dear Rita, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 Excelente
Lim
Viajó en grupo
7 oct. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lim
Se hospedó 6 noches en septiembre de 2022
Respuesta de Mossy el 25 oct. 2022
Dear Lim, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 Bueno
Eng Choon
Viajó con su familia y niños pequeños
9 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quite surroundings and near to Phuket Old Town.
Eng Choon
Se hospedó 2 noches en septiembre de 2022
Respuesta de Looktan el 10 sept. 2022
Dear Eng Choon , Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Sincerely, Management Team
10/10 Excelente
RAM
Viajó en grupo
3 sept. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
RAM
Se hospedó 3 noches en agosto de 2022
Respuesta de Looktan el 5 sept. 2022
Dear Ram, We really appreciate you taking the time to share your rating with us. We look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excelente
Sylvain
24 ago. 2022
Sylvain
Se hospedó 5 noches en agosto de 2022
Respuesta de Looktan el 26 ago. 2022
Dear Sylvain, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service 10/10. We look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 Bueno
Ravi, Glendale
Viajó con su familia
19 jun. 2022
Le gustó: Servicios, estado de la propiedad e instalaciones
The Hotel is 5 star quality, Breakfast is phenomenal, but staff not upto 5 star quality, they do not know how to guide you as a tourist you get no help from them, I paid and then one day my wife was asked not to have breakfast even though I paid full price already for room with BF, staff needs training.
Ravi
Se hospedó 3 noches en mayo de 2022
Respuesta de Looktan el 19 jun. 2022
Dear Ravi,
Thank you for leaving us a review. We are thrilled that you loved your experience. We are taking your comments seriously on language issues with high priority to resolve moving forward. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thank you again for your encouragement and we wish to welcome you back and serve you in the near future.
Sincerely, Management Team
8/10 Bueno
Ravi, Glendale
1 jun. 2022
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ravi
Se hospedó 2 noches en mayo de 2022
10/10 Excelente
LUKMAN
Viajó con su familia
30 may. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
C’etait un hotel propre,personelle tres sympa et le service de haute qualité
LUKMAN
Se hospedó 14 noches en mayo de 2022
Respuesta de Looktan el 16 jun. 2022
Dear Lukman, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excelente
Numa
26 may. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastique hôtel
Hôtel de grand standing, très beau, très propre et très confortable. Le personnel au top, toujours accueillant et souriant. Il y a plusieurs prestations proposées comme une piscine, une salle de sport et un espace détente (les massages sont superbes et à prix très correct).
Je recommande vivement.
Numa
Se hospedó 2 noches en mayo de 2022
Respuesta de Looktan el 16 jun. 2022
Dear Numa, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team