While the home is slightly dated, the owners did a fabulous job in making the home comfortable and well-stocked for your stay. They definitely deserve 5 stars for the comfy bed, linens and plenty of clean towels. The carpets were just cleaned and the home smelled fresh. The kitchen was a delight and stocked with everything you’ll need! Access to trash bags. plenty of dish soap, detergent, Ziplocks, etc. just makes things easier as a guest. Location was great with a park across the street and close proximity to a large outdoor mall and great restaurants. The backyard is beautiful and I can see being a joy during warmer weather. Communication with the owner was quick and easy. He was also responsive. Unfortunately, a couple of key items did fall short for us. We primarily booked this property because it was advertised with a hot tub and a pool heated to 85 unless there is a cold snap. Sadly, the hot tub was broken when we arrived. I called the owner to address it and he was out the next day with a new heat pump. By day three, the hot tub was finally “hot”, but filled with scum. After owning a hot tub ourselves for 10 years, we knew the hot tub needed some love. The owner did have chemicals near the pool to maintain the water, but no testing strips to determine what was off. In the end, we were never able to use the hot tub. Then, there was the pool...While we visited the house in the winter, it wasn’t during a “cold snap.” Once again, we never saw the pool temperature go above 71 degrees. It was always between 65-71 and the pool vacuum wasn’t connected to anything to keep the pool clean. Ironically, hot water was also an issue in the house. The master shower and kitchen sink only got warm, never hot. Wifi also had to be reset multiple times in order to keep the entertainment system working as it was stream based and kept losing connection or getting bogged down. For these reasons, we need to knock off a star.