Management was terrible. The pool was closed. When we asked them to open it, they sent a local handyman, who was nice. He saw that it was dirty and promised to send the pool cleaner. The pool cleaner never came. When we followed up with management, they were unaware of the local handyman and told us to open and clean the pool ourselves.
Also the fridge water filter was broken. It took them 3 days to replace the filter.
The Master BR mattress was very lumpy with deep indentations from prior guests.
Otherwise, the house was clean.