2/10
We arrived at the first property and turned the ac on to start cooling while we unpacked and got groceries. By the time we finished we realized that the ac was not even blowing air and the house was sitting in the mid 80's with no airflow. We contacted the host, and we were offered a few alternative properties. We eventually settled on one close by that had the number of rooms and beds we needed. Unfortunately, because we moved to a new property, we lost out on the arcade games which was one of the primary reasons we rented this property. We then had to move all of our things, in the heat, to the new property. We asked if we could be compensated for the first night or receive some sort of credit for having to endure the heat and then pack up 10 people and move to a different property. We were told there would be no concessions.We arrived at the new property, only to find out that the ac there did not work either. Thankfully the upstairs bedrooms at the new property were cool, but the entire first floor was also in the mid 80's the whole time. We tried to avoid cooking or turning the oven on because it was getting so hot in the house. Air was coming out of the vents, but it was not cooling down. I had asked the prior host if we needed updated contact information for the new host, and he said that all communication could continue to go through him. We informed him of the ac being broken at this property as well, and we received no helpful response.
Adee J.
Se hospedó 3 noches en julio de 2025