4/10 Mediocre
Diann K., Madison, WI
6 ene. 2025
Le gustó: Limpieza
Could have been better
Impression of property was generally favorable, nice, clean, quiet, although there seemed to be a lingering, slightly unpleasant, cooking odor left over from previous tenant or maybe seeped in from the other unit. Pre-stay communication with host was rapid but once waited a day for a response. Upon my arrival, she had not yet sent the access info as prearranged, so I had to ask for it. When I entered the unit, it was directly into a dark bedroom where I was shocked to startle someone awake! After another 1/2-hr of waiting in my car, I finally got the correct info for my unit along with a quick apology to chalk it up to holiday chaos. Shortly after getting my luggage inside, I heard a strange sound and turned around to find someone walking in on me! It was the host's mother, there to straighten out the mix-up and to reprogram the other unit's lock. She was apologetic and nice. She later returned to fix the TV when I couldn't get it to work. Later I found movies to watch but they only continued to "process" and not play. When I tried the next day, the TV wasn't working again. So 3-night stay with no TV. The mother told me earlier that she would be joining the host in Chicago for the holiday. I chose not to bother them again. VRBO experience not good: website difficult/confusing to use - message suggested booking not complete, stay info came day after booking; host said I ended up with 2 accts (maybe interfered w/ host communications?); survey glitches prevented changes; etc.
Diann K.
Se hospedó 3 noches en diciembre de 2024