As owners who rent out our own condo on VRBO, we are extremely disappointed when we ourselves rent from someone who we feel is misleading, careless, and indifferent. So this review will not pull any punches. This unit is 'professionally' managed; the true owner may want to rethink that.
Starting with the misleading- there is no hot tub; it has been closed. A basic inquiry by the management company to the owner would have made this clear and then properly communicated to potential guests. Representations about a hot tub, which were part of our search criteria and in this listing's headline description, should have been deleted. We told them of our disappointment that there was no hot tub and yet the hot tub claim is still on the website.
General conditions at this unit are extremely poor. Massive drafts come out of every opening - front door, sliding door to deck, and windows - and create cold air for 5-8 feet around each opening. Noise - the walls are extremely thin, and you will hear everything going on in any unit that is contiguous: upstairs, downstairs, left and right. The Park City bus runs from early in the morning to late in the evening and creates a lot of noise as this unit sits right at the street intersection. Both the hardwood and carpet flooring are in terrible condition. The building's wood walkways are decayed, are both slippery and unsafe, and are extremely loud from anyone walking around at any time of day. All bedding including bed coverings, pillowcases and sheets are worn out. Master bathroom is so small and cramped with less than 6 inches on either side of the toilet, it is physically impossible for a normal-sized human body to reach the toilet paper while seated.
The condo is TINY. The representation that 7 people could fit here is absurd. Suggesting that 7 people can occupy this unit indicates it has ample room. There are not enough hooks/pegs/boot areas for 4 people to stay here let alone more than 4. The kitchen is so small only one individual at a time can fit in it.
When we reached out via email to the management company about issues, they did not respond. When we called, they responded, but our attempts at follow-up have been ignored. We felt mistreated by an unprofessional operation that has fees for all sorts of services it claims to provide. The management company misrepresents the unit and is nonresponsive to concerns. We would never stand for this as owners ourselves.