We rented this property due to it's close proximity to Park City. We had our family, my sister and her husband, and our close friends with their kids. Total of 10. We were extremely happy with how clean the property was - and we were allowed early entry to the property. The layout of the house worked well for us. 4 kids slept in the basement bedroom and living area, and the 4 couples were on the 3rd floor. The property is extremely close to skiing and grocery stores and restaurants. There is also a walking path accessible from the complex. As far as communication goes - SkyView made this EXTREMELY easy. A simple text generated a nearly immediate answer from a rep. When it required someone on site - they appeared in under 30 minutes. The evening before trash removal, 2 reps were actually taking out the bins for us. We were able to talk to them for a bit, and they were super friendly and helpful. Even on Christmas day - when the can opener broke - a rep was able to get one delivered via door dash in an hour.While the layout overall worked well, the basement area was rather chilly as there is no thermostat downstairs. But, after reaching out to the management, they offered some solutions, which did help improve the temp. This wasn't ideal overall, as when everyone was gathered on the main floor in the evening, the basement would cool off so the kids were pretty chilly at night. We would definitely rent this property again!