Beware when submitting a request for booking! Make sure you are 100% sure you want to book this place and you don’t need to make any changes or you’re within the free cancellation period because Mark will NOT reply to your messages about that and will accept your booking request no matter what. Even VRBO was trying to get hold of him for weeks and they said they couldn’t get hold of him. And VRBO has no way of retracting your request for booking. Not sure how Mark got such great reviews for communication bec he responds quickly if you’re asking for simple requests, like extra soap, but if you bring up any issues, he doesn’t respond to your message. Hence, the 3 stars bec communication is really important to me so I was stressed that we would have issues getting help if we need to find the place or get into the unit since he was so unresponsive. The place is nice and clean, however, one of the towels had stains and looked dirty. The pillows were also too soft but I found a couple of extra ones that were more firm but had no pillowcase. Extra clean sheets and pillowcases would be nice to have. The cookware was good heavy quality and good selection of cooking utensils, spices, and supplies. The unit is 5 mins walk (in regular shoes) to the Carpenter & Silverlake Lodge lift which was super convenient. Shared laundry with the building was just outside the condo and there were 3 washers and dryers so that was convenient as well. We loved having 3 full bathrooms.