Cher Raul, Un grand merci pour votre excellent commentaire.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.Nous espérons que vous choisirez à nouveau notre établissement lors de votre prochain séjour à Paris.Bien à vous,

Hola Juan, Gracias por este comentario. La satisfacción de nuestros clientes es el objetivo de nuestro trabajo y nuestra mayor satisfacción. Esperamos darle la bienvenida a nuestro hotel a su regreso a París.

Senor Guillermo, Gracias por este comentario. La satisfacción de nuestros clientes es el objetivo de nuestro trabajo y nuestra mayor satisfacción. Esperamos darle la bienvenida a nuestro hotel a su regreso a París. Saludo, Assane TALL Responsable E-reputation

Dear Guest, We would like to thank you so much for taking the time to share your experience with us. All the team is delighted to know your satisfaction. We are hoping to see you the next time you visit Paris. Regards, Assane TALL E-reputation Manager

Cher Montserrat, Nous vous remercions d'avoir choisi la Maison Helzear lors de votre récent séjour à Paris ainsi que que avoir pris le temps de nous faire un retour.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.Nous espérons vous recevoir de nouveau très prochainement.Bien à vous,

Dear Natalia, Many thanks for taking the time to rate us. We are hoping to see you again very soon, Regards, Assane TALL E-reputation Manager

Dear Gonzalo, Thanks for staying with us. Your remark is well taken, the concerned service will do his best to improve our service. We hope, however, that you will give to Maison Helzear another chance. Regards,

Dear Maria, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear guest, Many thanks for your excellent rating regarding your stay. Please feel free to renew your experience at any time. Regards, Assane TALL E-reputation Manager

Dear Pablo, We would like to thank you so much for writing this excellent review at the end of your stay with us. We are delighted to know that you enjoyed the convenient location to visit Paris. We are looking forward to welcome you again. Regards, Assane TALL E-reputation Manager

Dear Louis, thank you so much for publishing this excellent review ! We are very glad to note that you sincerely appreciated your experience at Helzear Étoile, our 4-star apart-hotel.We are looking forward to see you again, please feel free to renew us your confidence ! Best regards, Guest Relation

Dear Guest, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Guest, we read well your bad contribution, concerning your experience with our facility. We understand your dissatisfaction however we had already contacted expedia a while ago so that you are warned. It is important to emphasize that we do not have your contact details (mail + Phone number) in order to contact you. We were forced to block rooms for ad-work. Our partner was scheduled to relocate you. We deeply acknowledge on the uncomfortable situation this issue let you. I join myself to the entire team in apologizing regarding this. Do not hesitate to visit us in your next trip, we will be glad to show you our marvelous Brands. Best regards, Responsable E-reputation

Dear Guest, thank you so much for publishing this excellent review ! We are very glad to note that you sincerely appreciated your experience . Best regards,

Dear Guest, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Sandra Alicia Corina, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Sandy, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Lourdes, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Guest, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Dear Virginia, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

Chère Noemi, Nous vous remercions d'avoir choisi la Maison Helzear lors de votre récent séjour à Paris ainsi que que avoir pris le temps de nous faire un retour.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.Nous espérons que vous choisirez à nouveau notre établissement pour votre prochain séjour à Paris.Bien à vous,

Cher Andra, Nous vous remercions d'avoir choisi la Maison Helzear lors de votre récent séjour à Paris ainsi que que avoir pris le temps de nous faire un retour.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.Nous espérons vous recevoir de nouveau très prochainement.Bien à vous,

Cher Marc, Nous vous remercions d'avoir choisi la Maison Helzear ainsi que pour votre excellent commentaire.Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement.Nous espérons avoir la chance de vous accueillir à nouveau prochainement.Bien à vous,

Cher Youngha, Nous vous remercions pour votre excellent commentaire.Nous sommes ravis de lire que vous avez apprécié votre séjour.Nous espérons avoir la chance de vous accueillir à nouveau prochainement.Bien à vous,

Dear Dirk, We thank you for this excellent comment, all your compliments motivate our entire team.Looking forward to having received you, do not hesitate to contact us during your next visit to Paris in order to renew your experience.Regards,

Dear Mark, We thank you much for choosing Maison Helzear for your recent stay in Paris and for taking the time to give us a feedback. It is a pleasure to read that your stay lived up to your expectations.We hope to welcome you again soon.Regards,

Dear Lisa, We thank you for choosing Maison Helzear. We are sad that your stay did not meet your expectations.The photos of all our establishments are visible on our site and all those of our partners. The categories each have their own photos and descriptions. All the information you may need can be consulted, at the time of your choice, by clicking on the name or photo of the room you have selected. This will allow you to be sure of the decoration and equipment present in the type of room you have chosen.We hope you will give our establishment another chance.Regards,

Dear Tim, We thank you for this excellent comment.We hope that you will choose our establishment again during a future stay in Paris, it would be a pleasure for us to welcome you again.We are delighted to read that you enjoyed your stay and that you were able to enjoy Paris as you wished.Regards,

Cher Maxime, Nous vous remercions d'avoir choisi notre établissement lors de votre récent séjour à Paris ainsi que pour votre excellent commentaire.C'est un plaisir de lire que votre séjour ait été à la hauteur de vos attentes.Nous espérons avoir la chance de vous accueillir à nouveau prochainement.Bien à vous,

Cher Ronan,Nous vous remercions d'avoir choisi la Maison Helzear lors de votre récent séjour à Paris ainsi que que avoir pris le temps de nous faire un retour.C'est un plaisir de lire que votre séjour ait été à la hauteur de vos attentes.Nous espérons que vous choisirez à nouveau notre établissement lors de votre prochain séjour à Paris.Bien à vous,

Cher Hervé, Nous vous remercions d'avoir choisi notre établissement lors de votre récent séjour à Paris.Nous sommes navrés que votre séjour n’ait pas été à la hauteur de vos espérances.N'hésitez pas à contacter notre Service client afin de nous expliquer la raison de cet avis négatif.Bien à vous,

Cher Sol,Nous vous remercions d'avoir choisi la Maison Helzear lors de votre récent séjour à Paris ainsi que que avoir pris le temps de nous faire un retour.Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.Nous espérons vous recevoir de nouveau très prochainement.Bien à vous,

Dear Hankyoung, We thank you for staying with us and for this excellent comment.It is a pleasure to read that your stay lived up to your expectations.We hope that you will choose our establishment again during a future stay in Paris, it would be a pleasure for us to welcome you again.Regards,

Dear Keith, We thank you for staying with us.We are sad that your stay did not meet your expectations.In our hotel, check in starts at 3 p.m. Sometimes some rooms are ready in advance, however there is no guarantee.We are sorry to read that certain surrounding noises could have altered the image you have of our establishment. We regret that you did not report anything to us during your stay, we could have investigated to find the source of the noise which visibly disturbed you, it is a pity. We are available and really listening to our customers, do not hesitate next time to tell us about your disappointments so that we can act and thus make your stay unforgettable.We hope you will give our establishment another chance.Regards,

Dear Omran, We thank you for you excellent comment and for complimenting our staff who work hard to offer you quality service, your remark motivates them a lot.We hope to welcome you again soon.Regards,

Dear Tamara, We thank you for choosing Maison Helzear, it was a pleasure for us to welcome you among us. We are sorry that your stay did not meet your expectations.We hope you will give our establishment another chance.Regards,

Dear Ashlee,We thank you for staying with us.We are sorry that your stay did not meet your expectations.Daily, our team carries out a complete cleaning of the rooms and common areas, supervised by a housekeeper. However, it may be due to the fact that we are prohibited from moving and touching the personal belongings of our customers or that a "do not disturb" sign has been left on the door. In any case, by reporting it to the reception, a solution could have been found, we do our best to satisfy each request.And we are also sorry that you had a problem with one of our equipment (Wifi), we regret that you did not inform us during your stay. Some technical problems beyond our control may occur; these require restarting or the intervention remotely or on site by a technician from our internet provider. However, we have a high-speed wifi connection, free and available in all our rooms as well as in the various common areas of our establishments.We hope you will give our establishment another chance.Regards,

Chère Stéphanie, Nous vous remercions d'avoir choisi notre établissement lors de votre récent séjour à Paris.Nous sommes navrés de lire que certains bruits environnants aient pu altérer l’image que vous avez de notre établissement. Nous regrettons que vous ne nous avez rien signalé pendant votre séjour, nous aurions pu investiguer pour trouver la source du bruit qui vous a visiblement dérangée, c’est dommage. Nous sommes disponibles et réellement à l'écoute de nos clients, n'hésitez pas la prochaine fois à nous faire part de vos déconvenues afin que nous puissions agir et ainsi rendre votre séjour inoubliable.Nous espérons malgré tout que vous accorderez une nouvelle chance à notre établissement.Bien à vous,

Dear Gwen, We thank you a lot for your excellent comment.We are happy that you enjoyed your room and that our location allowed you to visit Paris as you hoped.We hope to welcome you again soon.Regards,

Dear Jeffrey, We thank you for this excellent comment. We are very happy that you enjoyed your stay, that our staff offered you quality service by responding to each of your requests and that you appreciated the tribute we make by giving each of our rooms the name of an inspiring personality. We hope to have the chance to welcome you again. Regards,

Dear Jia Cherng, Thank you for staying with us. We are sorry that your stay did not meet your expectations. Do not hesitate to contact our Customer Service to explain the reason for this negative opinion. We remain at your disposal and hope you will give our establishment another chance. Regards,

Dear Dalila Vanessa, Thank you very much for having chosen Maison Helzear, we are very happy to know that you enjoyed Paris as you wished and to have congratulated your staff who work hard to offer you quality service. We hope to welcome you again soon. Regards,

Chère Marie-Josée, Nous vous remercions pour votre excellent retour. Nous sommes absolument ravis de lire que notre personnel et plus globalement notre établissement ont pu contribuer à vous faire passer un agréable séjour. Au plaisir de vous accueillir à nouveau prochainement. Bien à vous,

Dear Jaclyn, We thank you a lot for this excellent comment.It is a pleasure to read that your stay lived up to your expectations.We hope to welcome you again soon.Regards,

Dear Anfal, A huge thank you for choosing Maison Helzear. We are delighted to read that you enjoyed your stay and that you were able to enjoy Paris as you wished. We thank you for your very nice compliments. We hope to welcome you again soon. Regards,

Dear Guest, Thank you for choosing Maison Helzear for your recent stay in Paris. We are glad that you enjoyed our equipment. We are sorry to read that certain surrounding noises could have altered the image you have of our establishment. We regret that you did not report anything to us during your stay, we could have investigated to find the source of the noise which visibly disturbed you, it is a pity. We are available and really listening to our customers, do not hesitate next time to tell us about your disappointments so that we can act and thus make your stay unforgettable. Regards,

Chère Maëva, Nous vous remercions d'avoir choisi la Maison Helzear pour votre récent passage à Paris ainsi que pour cet excellent commentaire. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous. Nous espérons avoir la chance de vous accueillir à nouveau prochainement. Bien à vous,