Terraza o patio

Opiniones sobre Hotel Bel Ami

5 out of 5
Hotel Bel Ami
7-11 Rue Saint Benoit, Paris, Paris

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 510 de 813 opiniones" "
Evaluación: 8 - Bueno. 216 de 813 opiniones" "
Evaluación: 6 - Aceptable. 62 de 813 opiniones" "
Evaluación: 4 - Mediocre. 14 de 813 opiniones" "
Evaluación: 2 - Terrible. 11 de 813 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE ANTONIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Excelente hotel Súper cómodo y la atención es increíble La zona está hermosa para caminar de noche
Se hospedó 2 noches en noviembre de 2023
Respuesta de Clémentine YSARD, Executive Assistant el 20 nov. 2023
Dear JOSE ANTONIO,What a nice comment to read!Thank you very much for taking the time to write this warm feedback!We are definitely delighted to know that you appreciated our high end services. We will make sure that your kind words are passed on to all our team. The hotel is in an excellent location, in the heart of the vibrant Saint-Germain-des-Prés district. This allows to our guests to be able to walk around and discover the beautiful Paris. We hope you will renew this experience and that we will have the pleasure to welcome you.Sincerely yours,

10/10 Excelente

Lucia R

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2023
Respuesta de Alice Carré - Executive assistant el 23 ago. 2023
Dear Lucia, Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.We all take pride in making our guests’ stay the most unique and memorable one, and are delighted to know that it made a real difference to you.We are looking forward to your next Parisian visit,Sincerely yours

10/10 Excelente

adela

Se hospedó 2 noches en abril de 2023
Respuesta de Alice Carré - Executive assistant el 3 may. 2023
Dear Monsieur Benghira, We genuinely thank you for sharing your experience with us at the Hotel Bel Ami. We look forward in welcoming you back soon. Best regards,

10/10 Excelente

Maria E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno el Hotel, la ubicación excelente lo único las habitaciones un poco chicas.
Se hospedó 3 noches en julio de 2019
Respuesta de GM el 26 ago. 2019
Dear Maria E le, Thank you for choosing the Bel Ami, and for taking the time to share your experience. It’s true that the rooms on the left bank are not considered as being spacious generally, we do have several categories of rooms. We hope to have the opportunity of welcoming you again. Sincerely Laurence Guinebretière

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las instalaciones son limpias, muy elegantes y eficientes. Tiene un excelente servicio que incluye concierge.
Se hospedó 2 noches en julio de 2019
Respuesta de GM el 12 jul. 2019
Dear Guest, We are thrilled to read that you enjoyed your recent stay at the Bel Ami hotel. Please be assured that your kind words have been relayed to our team. We hope we will have the pleasure to welcome you soon again. Sincerely, Laurence Guinebretière

10/10 Excelente

Horacio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente todo, muy buen servicio, excelente ubicacion
Se hospedó 2 noches en mayo de 2019
Respuesta de GM el 7 jun. 2019
Dear Horacio, Thank you also for taking the time to underline the service you received from our dedicated team. Your comment is our best reward. We look forward to the pleasure of welcoming you back. Sincerely, Laurence Guinebretière

6/10 Aceptable

fanny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mal A/C en dormitorios
El hotel está bien ubicado, habitaciones muy pequeñas y no me gusto que tenga alfombra, además el A/C de nuestro cuarto nunca funcionó bien fue imposible dormir !!
Se hospedó 3 noches en octubre de 2018
Respuesta de Laurence Guinebretiere el 19 feb. 2019
Dear fanny, Thank you for choosing the hotel Bel Ami during your stay in Paris. We are very sorry to read that your stay did not meet your expectations. Please be assured that the inconvenience have already been resolved. Sincerely, Laurence Guinebretiere

10/10 Excelente

jose, mexico ciudad de Mexico

Le gustó: Limpieza, personal y atención
Desgraciadamente hay una obra pegada al hotel y trabajaban todo el día por lo que había ruidos ee taladros y martillazos, ojalá terminen esa obra lo antes posible porque le quita calidad al hotel
Se hospedó 3 noches en agosto de 2018
Respuesta de Richard el 3 sept. 2018
Dear Jose, Thank you very much for your kind comment after your recent experience at the Hotel Bel Ami. We thank you for your indulgence regarding the work of our Neighbors. We hope you will renew this experience and that we will have the pleasure to welcome you. Sincerely,

10/10 Excelente

oscar, cancun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente Hotel
Me encanto el servicio, ubicación la comida todo lo único fue el Wifi tan malo que tienen desesperante muy malo si vas de negocio por lo Mismo de que el internet es muy malo, eso es todo de ahí en fuera excelente
Se hospedó 5 noches en marzo de 2018
Respuesta de Richard el 30 mar. 2018
Dear Oscar, Thank you for choosing the Bel Ami, and for taking the time to share your experience. Please accept our most apologizes for the Wifi problem. I am sorry to read that the team could not find the ideal solution to your problem of WiFi connection, during your stay. We hope to have the opportunity of welcoming you again. Warm regards from Paris

10/10 Excelente

victor, monterrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación, servicio y limpieza
Todo excelente, muy profesional el servicio cerca del metro que te conecta a toda la cuidad, muchos restaurantes alrededor
Se hospedó 5 noches en diciembre de 2017
Respuesta de Richard el 8 ene. 2018
Dear Victor, Thank you very much for taking time to share your experience. You are quite correct in that our location is very ideal, thank you for your recommendation, it means a lot for us. Sincerely, Marion Richard

10/10 Excelente

Cecilia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel, ampliamente recomendable
Se hospedó 1 noche en noviembre de 2017
Respuesta de Richard el 28 nov. 2017
Dear Cecilia, Thank you for choosing the Bel Ami, and for taking the time to share your experience. We are delighted that we were able to exceed your expectations, and to read that you enjoyed our property and its location. Your comment is our best reward. We look forward to the pleasure of welcoming you back. Warm regards from Paris Marion Richard

10/10 Excelente

Jose M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Servicio de Concierge extraordinario
Excelente hotel .
Se hospedó 9 noches en octubre de 2017
Respuesta de Richard el 6 nov. 2017
Dear Jose M, Thank you for choosing the Bel Ami, and for taking the time to share your experience. Please be assured that your feedbacks have been shared with the teams as we value your comments to improve our clients’ experience. We look forward to the pleasure of welcoming you back to Paris, Warm regards Marion Richard

10/10 Excelente

joecaj, mexico, city

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Luxury rooms in a quiet heart of Paris
Disfrutamos al máximo nuestra estancia en el hotel. Amable personal, habitaciones amplias, limpias y modernas, gimnasio, sauna y spa increíbles.
Se hospedó 4 noches en agosto de 2017
Respuesta de Tony Jacob el 19 ago. 2017
Dear joecaj, We would like to thank you for taking the time to share this feedback with us. We are all delighted to know that we have been able to gave you full satisfaction during you parisian stay among us. We are looking forward to welcome you back. My best regards, Tony Jacob Director of operations

8/10 Bueno

Jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2017
Respuesta de Richard el 28 jun. 2017
Dear Jesus, Thank you for rating us on Expedia. We are looking forward to welcome you back. My best regards, Tony Jacob

10/10 Excelente

Lope, S. Redondo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Es un hotel acogedor, está cerca de todo
Perfecto para un viaje en pareja, con amigos, recorrer a pie la ciudad, hay restaurantes y cafés de todos gustos y precios
Respuesta de JACOB el 26 abr. 2017
Dear Guest, Thank you for this feedback. I am happy to note that you enjoyed your stay with us! Looking forward to welcome you again. My best regards, Tony Jacob Director of operations

8/10 Bueno

S, Mexico DF

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente ubicación para turistas
Un hotel con una gran ubicación, sin embargo las habitaciones pueden ser un poco pequeñas.
Respuesta de Richard el 23 mar. 2017
Dear S, Thank you very much for taking time to share your experience on Expedia. You are quite correct in that our location is very ideal. And it’s true, that the rooms on the left bank are not spacious, and the Hotel Bel Ami is not an exception this way. We look forward to the pleasure of welcoming you back. Best regards from Paris Marion Richard

6/10 Aceptable

Mariano, Buenos Aires

Le gustó: Limpieza, comodidad de la habitación
Espere mas homogeneidad entre las habitaciones. El servicio que le dieron a mi hija fue malo.
Respuesta de Richard el 6 abr. 2016
Dear Mariano, Thank you very much for having taken the time to leave a such a nice comment. We sincerely apologize that your stay didn’t give you all the satisfaction, the well being and the comfort of our Guest are our priorities. Should you give us another opportunity to welcoming you at the Bel Ami. Best regards, Marion Richard

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Muy bien localizado y muy amable el personal.
Los cuartos muy pequenos y los closets chiquititos
Respuesta de Richard el 25 ago. 2016
Dear Guest, We would like to thank you for having taken the time to leave your comments on Expedia. We have taken due note of your goods remarks concerning our room. It’s true that the rooms on the left bank are not considered as being spacious generally and the Hotel Bel Ami is not an exception this way. You are correct in that our location is very ideal with all the main touristic attractions reachable by walk. We hope to have the occasion of welcoming you back. Best regards, Marion Richard

6/10 Aceptable

Daniel, Buenos Aires

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No es 5 estrellas
No es 5 estrellas, habitaciones muy pequeñas, televisor de 21", la limpieza no era buena. Solo el personal de conserjería era muy dispuesto. El "Madison" es de 4 estrellas y mejor ubicado sobre Saint Germaint. Apenas 2 estantes para dejar nuestra ropa para 2 personas. Cuando abrís la puerta del duchador, la otra persona tiene que salir del baño. No te dejan el pronóstico del tiempo del dia siguiente, ni un mísero chocolate en la mesa de luz. No tuve WiFi en la habitación....tenía que llevarme un puff junto a la puerta de entrada y tenía señal debil. Lamento estos comentarios, pero es lo que siento. No lo aconsejo.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel está muy bien ubicado con personal muy amable. Todos los días el concierge nos recomendó lugares para ir a cenar y todos fueron excelentes recomendaciones. Muy recomendable todo

8/10 Bueno

Ali, bs as

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Bien pero tuvimos que cambiar de habitacion por que nos habian dado una muy pequeña.

8/10 Bueno

ALFONSO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación

10/10 Excelente

Anonymous

Le gustó: Limpieza, personal y atención
Les regalamos a mis padres un
Les regalamos a mis padres un viaje a París y se alojaron en el Bel Ami. Volvieron encantados. El trato y la atención son excelentes: la limpieza de las habitaciones la realizan dos veces al día si es necesario (volvían al hotel a descansar por la tarde y se duchaban, y al volver a la noche tenían otra vez el baño limpio y las toallas cambiadas). La ubicación es inmejorable, lo que les permitió desplazarse a pie la mayor parte de las veces. El desayuno muy bueno y completo. La única pega es que las habitaciones no son muy grandes (lo normal en París) y el precio es bastante elevado, aunque la ubicación lo merece.

6/10 Aceptable

Douglas

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Yongjie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great!
Se hospedó 2 noches en abril de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 18 abr. 2024
Dear Yongjie, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to see that you have enjoyed your stay with us. Your comment has sincerely touched all our team as it is our mission to please our guests.It was our immense pleasure to host you and look forward to welcome you back again soon. We are looking forward to your return.Best regards from Paris, the capital of elegance.

10/10 Excelente

Manon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 18 abr. 2024
Dear Manon, Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online. The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you. It is the best reward we can ever receive, to consider us as your home away for home. Sincerely yours,

10/10 Excelente

Neda

Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Anthony, whitestone

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 19 mar. 2024
Dear Madame Anthony, Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online. The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you. It is the best reward we can ever receive, to consider us as your home away for home. Sincerely yours,

2/10 Terrible

Nicholas, South Yarra

No le gustó: Personal y atención
My error was to book a non refundable reservation. That said, when posed with a significant health emergency and reaching out to the hotel via Expedia back 2 months ago to see if we could either be refunded or date changed, the callous hotel management declined our request for assistance. Very heartless treatment by this hotel.
Se hospedó 8 noches en marzo de 2024

2/10 Terrible

xiaofan

Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Arif

Viajó por negocios
Staff are outstanding with a personal touch
Se hospedó 2 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 29 ene. 2024
Dear Arif, Warm greetings from Hotel Bel Ami! The entire team thanks you for this wonderful review following your recent visit. We are delighted that you chose Hotel Bel Ami as your home in Paris.We are pleased to learn that we met your expectations. Ensuring that all our guests experience a high level of service is our priority, and we strive to make everyone feel at home under all circumstances. Please be assured that your kind words have been relayed to our team and they know how much you enjoyed your stay at the hotel Bel Ami.We eagerly anticipate the pleasure of welcoming you for another exceptional stay.Safe travels until we meet again!Warm regards,

10/10 Excelente

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 22 ene. 2024
Dear Matthew, Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online. The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you. It is the best reward we can ever receive, to consider us as your home away for home. Sincerely yours,

10/10 Excelente

Liron

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 22 ene. 2024
Dear Liron, We are delighted you choose the Hotel Bel Ami for your Parisian stay and we sincerely thank you for leaving such a nice comment further to your recent visit. On behalf of the entire team, thank you so much for your heartfelt review. We are delighted to hear that you enjoyed your stay and that you have wonderful memories here with us ! We are very much looking forward to greeting you again at the Hotel Bel Ami. Sincerly yours,

8/10 Bueno

shaun

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place but very very small. Could barely even fit my small carry on size luggage
Se hospedó 2 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 10 ene. 2024
Dear shaun,Thank you for taking the time to share your feedback. We are absolutely delighted to have had the pleasure of hosting you during your parisian stay.We appreciate your kind words about our place. We're sorry to hear that the room size didn't fully meet your expectations. Historical cities often pose challenges regarding the size of rooms due to the architectural constraints. We would be happy for a future stay, to accompany you during your choice of room category and ensure your comfort with us. We really hope we would be able to welcome you back in the near future,Warm regards,

10/10 Excelente

Ellen

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Will return.
Wonderful stay. The concierge was nothing short of spectacular. We loved the vibe, the location, and the overall condition of the hotel.
View from hotel.  Good spot for low key coffee.
View from front of hotel.  Famous steak frites.
Nearby wine bar.  No English. Beautiful little place.
Nearby restaurant.  Lovely service.
Se hospedó 5 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 10 ene. 2024
Dear Ellen,Thank you for your delightful feedback! It was our immense pleasure to host you during your parisian stay. We're thrilled to hear that you had a wonderful stay and that our concierge exceeded your expectations. The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you. It's fantastic to know you enjoyed the vibe, location, and overall condition of the hotel. Your positive comments mean a lot to us. We look forward to welcoming you back for another exceptional experience.Best regards,

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, well appointed accommodations. and very personable staff who made this stay a 5 star experience for me - will check them out again when I return.
Se hospedó 3 noches en enero de 2024
Respuesta de Clémentine YSARD, Executive Assistant el 10 ene. 2024
Dear Sam,Thank you so much for your wonderful feedback! It is truly heartwarming to recieve a perfect 5/5 rating on Expedia. We are thrilled to hear that you enjoyed our excellent location, well-appointed accommodations, and the personable staff. Providing a 5-star experience is our goal, and we're delighted we could make your stay memorable. All the talented Team of the Bel Ami Hotel, A B Signature Hotel are already looking forward to welcome you back in Paris. Best regards,

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Clémentine YSARD, Executive Assistant el 22 dic. 2023
Dear John, We are delighted that you chose the Bel Ami Hotel for your stay in Paris, and we sincerely thank you for giving us a perfect rating following your recent visit. On behalf of the entire team, thank you so much for your review, and we are thrilled to hear that you enjoyed your stay. We are eagerly anticipating the opportunity to welcome you back to the Hotel Bel Ami.Sincerly yours,

10/10 Excelente

Soon Kon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very very kind staffs and excellent service
Se hospedó 3 noches en noviembre de 2023
Respuesta de Clémentine YSARD, Executive Assistant el 8 dic. 2023
Dear Monsieur, A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to see that you have enjoyed your stay with us. Your comment has sincerely touched all our team as it is our mission to please our guests.It was our immense pleasure to host you and look forward to welcome you back again soon. Best regards from Paris, the capital of elegance.

10/10 Excelente

edward, BRENHAM

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff were so respectful and nice!!
Respuesta de Clémentine YSARD, Executive Assistant el 7 nov. 2023
Dear edward,I would like to sincerely thank you for choosing the Bel Ami, and for taking the time to share your very kind words regarding our Team.Please be assured that your kind words have been relayed to our team and they know how much you enjoyed your stay at the hotel Bel Ami.We all take pride in making our guests’ stay the most unique and memorable one and are delighted to know this really makes a difference to you.We look forward to the pleasure of welcoming you back to Paris for another great experience.Best regards,

10/10 Excelente

Eugenio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location. Amazing staff service
Se hospedó 3 noches en octubre de 2023
Respuesta de Alice Carré - Executive assistant el 25 oct. 2023
Dear Eugenio, We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.The team joins me to tell you how delighted we are, we could meet your expectations and you could enjoy the central location of the hotel. Thank you also for mentionning the efficiency of our team, which is truly rewarding.Looking forward to your next Parisian visit,Sincerely yours,

6/10 Aceptable

Harvey

Se hospedó 2 noches en septiembre de 2023
Respuesta de Alice Carré - Executive assistant el 20 oct. 2023
Dear Monsieur Braswell,It seems that we already had the chance to exchange with you and gave you an answer to your previous comment. Again, we thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. I understand that you spoke to our reception manager and had the opportunity to share your point of view.Sincerely yours,

10/10 Excelente

Cameil

Se hospedó 3 noches en octubre de 2023
Respuesta de Clémentine YSARD, Executive Assistant el 6 nov. 2023
Dear Cameil, A warm thank you on behalf of Hotel Bel Ami family for your five out of five review, it gives us great pleasure to see that you have enjoyed your stay with us. It was our immense pleasure to host you and look forward to welcome you back again soon. We are looking forward to your return.Best regards from Paris, the capital of elegance.

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Alice Carré - Executive assistant el 17 oct. 2023
Dear Gregory,A warm thank you on behalf of Hotel Bel Ami family for your glowing review, it gives us great pleasure to see that you have enjoyed your stay with us. Your comment has sincerely touched all our team as it is our mission to please our guests.It was our immense pleasure to host you and look forward to welcome you back again soon.Kind regards,

6/10 Aceptable

Katie

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was good enough but nowhere near a 5 star - who gives these stars. Staff are generally nice enough although the Check out girl today couldnt have been more unfriendly if she tried. Rooms are tiny and you only can walk around the bed. Way overpriced. Everything is a bit cramped. But then given record levels of tourists in Paris who cares right?
Se hospedó 4 noches en octubre de 2023
Respuesta de Clémentine YSARD, Executive Assistant el 31 oct. 2023
Dear Katie, We deeply thank you for taking time to share with us your experience at the Bel Ami Hotel. However, we truly apologize that we did not meet your expectations. Always delighted to have valuable guest as you, with a high sense of appreciation for the details which make all the difference. At your convenience, please contact us directly by email or by phone to understand what went wrong during your stay. The satisfaction of our customers is definitly crucial for us. We will take your opinion into consideration to avoid that this situation will not occur again in the near future. Please accept again our deepest apologies,Sincerely yours

10/10 Excelente

Annette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and so handy for all sights across city
Se hospedó 4 noches en octubre de 2023
Respuesta de Alice Carré - Executive assistant el 17 oct. 2023
Dear Annette,We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.The team joins me to tell you how delighted we are, we could meet your expectations and you could enjoy the central location of the hotel. If you have any specific recommendations or tips for other travelers, feel free to share them. Our concierge team is looking forward to your next Parisian visit to share with you more parisian secret places.Sincerely yours,

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Erinomainen hotelli keskeisellä sijainnilla
Se hospedó 4 noches en octubre de 2023
Respuesta de Alice Carré - Executive assistant el 10 oct. 2023
Dear Robert,We thank you for your generous comment about your recent stay with us at the Hotel Bel Ami.The team joins me to tell you how delighted we are, we could meet your expectations and you could enjoy the central location of the hotel. Thank you also for mentionning the efficiency of our team, which is truly rewarding.Looking forward to your next Parisian visit,Sincerely yours,

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel in the best part of Paris.
Se hospedó 3 noches en octubre de 2023
Respuesta de Alice Carré - Executive assistant el 9 oct. 2023
Dear Wayne,On behalf of the entire team of the Hotel Bel Ami, we deeply thank you for your heartfelt review. It is wonderful to know that you appreciated the small gestures of our dedicated team. Committed to provide an incomparable level of feel, like at home service, we are more than happy to have made a lasting impression with your stay.We look forward in welcoming you back soon. Kind regards,

10/10 Excelente

Ikuko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very nice hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alice Carré - Executive assistant el 26 sept. 2023
Dear Ikuko,Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.The Bel Ami team takes pride in making our guests’ stay the most unique and memorable one, and is delighted to know that it made a real difference to you.It is the best reward we can ever receive, to consider us as your home away for home.Sincerely yours,

6/10 Aceptable

David, Brighton-le-Sands

Le gustó: Personal y atención
The bed rooms are very very small with no room to open your suit case to retrieve clothes except the bed. Hotel offers no views from bedrooms and there is no air conditioning in common areas or lifts. Staff were knowledgeable and helpful.
Se hospedó 2 noches en agosto de 2023
Respuesta de Alice Carré - Executive assistant el 4 sept. 2023
Dear David,We thank you for the time you have devoted to share your experience at the Hotel Bel Ami. We are delighted to see that the location of our Parisian hotel pleased you and made the difference when booking your stay in Paris. We strive to provide you with the best service and anticipate all your needs with discretion and elegance.We regret that our establishment could not suit you in all respects. We would be happy for a future stay, to accompany you during your choice of room category and ensure your comfort with us. Just to inform you, our hotel is equipped with air conditioning in common areas and bedrooms. Looking forward to welcome you again among us,Best regard

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Alice Carré - Executive assistant el 30 ago. 2023
Dear Ronald,Thank you for choosing the Hotel Bel Ami, and for taking the time to share your experience online.We all take pride in making our guests’ stay the most unique and memorable one, and are delighted to know that it made a real difference to you.We are looking forward to your next Parisian visit,Sincerely yours