Helena,Gracias por compartir tu experiencia. Lamentamos los inconvenientes que experimentaste debido a la remodelación en curso. Apreciamos tus comentarios sobre las habitaciones y lamentamos que el resto del hotel no haya cumplido con tus expectativas. Entendemos que la situación con el elevador y el entorno de construcción haya sido frustrante. Estamos trabajando para mejorar la situación lo antes posible y esperamos que puedas darnos otra oportunidad en el futuro.

Dear Mr Benito,Thank you for your message.We are sincerely sorry about the inconvenience you suffered due to the general power outage of Sunday 17th of March.This outage also impacted our boilers, the reason why we did not have any hot water.This outage, while having a high impact, is an isolated incident and does not reflect the quality of service that we want to offer to our guests.Despite all the efforts and measures taken to fix the power outage, we recognise that the repairs took time, and we understand your dissatisfaction.We sent you a separated message, through the Expedia plateform regarding the compensation for the inconvenience.Our renovation works started in July 2023 and information are clearly stated on our website as well as the ones of our partners (including Expedia). Moreover, through the Expedia messaging system, additional information is given to guests once the reservation has been done. We therefore ensure that our guests are properly informed and can contact us for any questions or need of assistance.Once again, kindly do accept our sincere apologies for this unfortunate experience that negatively impacted your stay with us.We remain at your disposal should you have any questions or concerns.Yours sincerely,Cecilia

Dear Raquel,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We apologize for the noise cased by the renovation works.We hope to welcome you again soon once the renovation is over.Best regards,Asiyat.The Front Office Team.

Dear Francisco,Thank you very much for you feedback. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any of our serviced residences.Yours sincerely

Dear Hilda,Thank you for taking the time to write this review.We apologize that we failed to meet your expectations with the level of cleanliness. It is our every intention to provide excellent service and products to our residents. What happened was an isolated incident and we are very sorry that it affected your stay with us. I would like to assure you that this is not the usual standard we strive for. We hope that you would reconsider staying with us again, giving us another opportunity to serve you better.Best regards,AsiyatThe Front Office Team.

Dear Mr Magarinos,Thank you for your stay at Citadines Les Halles and thank you for taking the time to leave this comment.Your compliments encourage us to continuously improve the level of service that residents have come to expect. We thank you for making our establishment one of your preferred accommodations and would be delighted to welcome you back to one of our hotel residences. Yours sincerely,

Muchas Gracias Oscar! Hasta la proxima.

Thank you Rosario

Thank you for your feeback.

Dear guest, Thank you for your feedback. As we are an Apart'hotel, we only offer a complimentary weekly cleaning (for stays of more than 6 nights). I am truly sorry if you have not been advised upon arrival. We hope to seeing you back soon, Regards,

Dear Noelia, Thank you very much for your nice feedback. Hope to see you very soon in our residence. Best regards

Dear Eduardo, Thank you for this great rating ! See you soon at Citadines Les Halles, Regards,

Cher Christian, Nous vous remercions d'avoir partagé cette note ! N'hésitez pas à nous donner plus de détails pour nous aider à nous améliorer, Au plaisir de vous revoir, Cordialement,

Thanks for rating.

Thanks for rating us. Best regards

Thank you for your feedback. Best regards

Dear Julio Cesar, Thank you for rating us! We are so pleased to read that you spent a nice stay with us. We look forward to have you back soon, Regards,

Dear Marina, Thank you so much for this great rating! See you soon at Citadines Les Halles

Dear Jose, Thank you for rating us! See you soon at Citadines Les Halles,

Gracias por sus comentarios

Le agradecemos haber tomado el tiempo para escribir estas impresiones. Nos complace que haya tenido una estancia agradable. Gracias por sus valiosos comentarios. Esperamos poder volver a acogerle en Citadines Les Halles.

Thank you for rating us

Dear Federico, Thank you for you your feedback. We are really sorry to see your disapointment concerning your stay. We really hope to see you very soon in order to serve you better

Thank you for your feedback

Thank you for your feedback. We are sorry to hear your disappointment

Dear Paola, Thank you so much for this amazing rating and review. See you soon at Citadines Les Halles Paris ! Sincerely,

Dear Nicolas, Thank you for taking the time to share about your recent stay. Just for you to know, we are aware about the bad brightness of our rooms and are working on that topic. Regarding cleanliness, did you tell anyone about your dissatisfaction ? I will personnaly tell about your experience to our general housekeeper. Regarding unavailabilty, what do you mean ? If you have the time to give us additionnal information in order that we could improve ourselves and have a chance to satisfy you more next time, that will be great ! I look forward to hear from you and remain at your disposal for any inquiry, Kind regards,

Gracias por sus comentarios

Thanks for rating

Thanks for rating

Thank you for this amazing rating ! We are glad to read that you enjoyed your stay with us and are looking forward to welcome you back at Citadines Les Halles Paris. Regards,

Muchas gracias por sus comentarios

Muchas gracias por su comentario

Muchas gracias.

Muchas gracias por su comentario

Muchas gracias

Thank you for your feedback

Gracias por su comentario, Lamentamos tomar conocimiento de su decepción con respecto a la limpieza

Gracias por su comentario. Espero que vuelva a considerar una estancia con nosotros, brindándonos una nueva oportunidad para aportarle el mejor servicio.

Thanks for your feedback. We are sorry to learn that you were disappointed

Thank you for your nice feedback

Muchas gracias por su comentario.

Thank you for your nice feedback

Thank you very much for your feedback

Thank you very much for your feedback

Thank you Cesar