2/10 Terrible
Hannah V.
3 jul. 2025
No le gustó: Limpieza
HORRIBLE EXPERIENCE-DO NOT BOOK!
This place was a nightmare from the moment we arrived. The exterior of the property was completely unkept—overgrown, dirty and clearly neglected which set the tone for what was inside. We also noticed exposed wiring near the parking area—a serious safety hazard. As soon as we walked inside, the house had a terrible odor that hit us immediately. We initially thought the trash had been left from the previous guest, but we believe it was raw sewage. We tried sprays and candles and it never went away. There were problems with the air conditioning which made it miserable in the heat. It got up to 86 degrees in the house. After two days of unbearable conditions, someone finally arrived to take a look at the unit. We were told it was an issue within the walls and wouldn’t be repaired during our stay. On top of all that, there was no WiFi, despite it being advertised. When we reached out about a refund, the host was extremely rude and dismissive, offering no solutions and acting as if we were the problem. They showed zero concerns for the condition of the property or our experience. Honestly, it felt like the owner knew the property was unfit for guests but went ahead with the booking anyway. Completely unacceptable and unprofessional. We were forced to leave after staying 2 of the 6 nights we booked. We had to scramble to find another place to stay with 4 kids. After all this, we were only offered an 50% refund from the host. AVOID THIS PLACE AT ALL COSTS!
Hannah V.
Se hospedó 6 noches en junio de 2025
