6/10 Aceptable
Melinda
26 jun. 2025
Delayed Communication and Cancelled reservation
The actual condo was everything the pictures showed and being on the 4th floor was so wonderful! The communication with the owner was not good. It was extremely hard to get a hold of someone. We were told that they could open up our parking pass one hour before check in time. We were traveling with a huge baseball team and everyone else was able to get in at 12pm to use the pool and parking garage even though the room wouldn't be available until 4pm. When we pull up to the parking garage, I check my email and the owner had cancelled our stay. It took almost an hour for them to rebook us and blamed it on a computer glitch. We were still not able to get into the parking garage. The lady would tell us that she had to call us back multiple times and would never call us back. Again, the condo was nice but communication with the owner was bad.
Melinda
Se hospedó 6 noches en junio de 2025