This was a very nice place with lots of room. Accommodations were great and the beds were comfortable. 11th floor can be a challenge - Moving in and out, waiting for elevators - where if you are on some lower floors, like we were in the past, you can quickly take the stairs. Check in was a bit cumbersome, as we were early and checked on the room for cleaning, timing of readiness, and to pick up the wrist bands to access the property while we waited, as suggested by the owner. Cleaning stated the room would be ready at 1pm and if we came back it would be available. So we went to get groceries, came back, unloaded and tried to access the room and code would not work. Contacted owner (via VRBO Site as she never provided a contact number) and 15 mins later get a response that the room was not available to check in until 3:30 pm. Long and short - owner made a big deal out of getting in a couple hours early, even though the room was clean and ready. Not the best customer service, but after that is was all smooth.
