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Opiniones sobre Turnberry Boutique Hotel

4 out of 5
Turnberry Boutique Hotel
130 St John Street, Oudtshoorn, Western Cape

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 27 de 69 opiniones" "
Evaluación: 8 - Bueno. 23 de 69 opiniones" "
Evaluación: 6 - Aceptable. 13 de 69 opiniones" "
Evaluación: 4 - Mediocre. 3 de 69 opiniones" "
Evaluación: 2 - Terrible. 3 de 69 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

lars

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bra och engagerad personal
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

alma

Le gustó: Personal y atención
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Dagmar

Se hospedó 1 noche en enero de 2023
Respuesta de Turnberry Staff el 5 feb. 2023
Dear DagmarThank you for your staying at Turnberry, you are now a part of our family. We look forward to welcoming you back.Turnberry Greetings

10/10 Excelente

Enis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en octubre de 2022

10/10 Excelente

Pratik

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

10/10 Excelente

GODFREY

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family holiday 2022
Great stay,friendly staff and overall experience Great. The best hospitality you can find in Oudtshoorn . Great value for money ,breakfast was included and the hot foods was made on order so everything was fresh and delish.
Se hospedó 2 noches en enero de 2022
Respuesta de Sharmia. Turnberry Boutique Hotel el 8 ene. 2022
Super awesome to host you and your family. Thank for being apart of the Turnberry family, wish you a prosperous new year. Hope to welcome you back soonest🌼

8/10 Bueno

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had a very pleasant stay, staff were friendly and food was great. Will definitely go there again
Se hospedó 2 noches en diciembre de 2021
Respuesta de Sharmia el 4 ene. 2022
Was an absolute pleasure to host and and welcome you to the Turnberry family. We wish you and your family a prosperous new year.

10/10 Excelente

Johann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Enjoyable stay in Oudtshoorn
Very enjoyable stay. The staff was very friendly and the breakfast outstanding. The room was spacious and clean and was well equipped. The Hotel was in the city center and close to eateries and other shops
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sharmia el 4 ene. 2022
Was great to welcome you to the Turnberry family. Well wishes for 2022. hope to see again.

8/10 Bueno

Wouter, London

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great and friendly service from all staff throughout the entire stay. Excellent location. Very clean, but a bit tired. Great breakfast, with a fantastic selection. Not sure why it is called a boutique hotel though. Will definitely stay here again when visiting Oudtshoorn.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Quinitha Pienaar el 7 ene. 2020
Dear Wouter, Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Thank you, once again, for your kind words. We look forward to welcome you back at Turnberry Boutique Hotel in the near future!

8/10 Bueno

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Og
Everybody was very friendly
Se hospedó 1 noche en enero de 2019
Respuesta de Quinitha Oienaar el 28 ene. 2019
Thank you so much for your review! We hope to welcome you back soon!

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2019
Respuesta de Quinitha Pienaar el 21 ene. 2019
Dear Brian Thank you so much for your lovely review! We hope to welcome you back at Turnberry Boutique Hotel in the near future!

8/10 Bueno

Louise

Le gustó: Limpieza, personal y atención, comodidad de la habitación
A place to rest your head
Rooms are small and cosy. Great for a good nights rest after a day of exploring the Karoo. Very central, Easy walk to the shops.
Respuesta de Candice Swigelaar el 23 abr. 2018
Thank you for your feedback

10/10 Excelente

Xavier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic Turnberry Boutique hotel.
Friendly and very inviting. They have Great service and willing to help with any queries. They arranged a shuttle to and from a great restaurant, the Black Swan.
Respuesta de Candice Swigelaar el 23 abr. 2018
Thank you for your feedback.

4/10 Mediocre

John

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very dissapointed
We chose the Turnberry Boutique Hotel because we had a great experience there a few years back. Unfortunately we cannot say the same this time around. Room K8 - has a light hanging out of the ceiling, the aircon doesn't work properly - made a noise and made the room hot instead of cold, and the door frame of the bathroom is rotting away. The breakfast we looked forward to was a big let down. We had to wait almost 30 minutes for staff to clear a table for us to eat at. We had to hear how the receptionist ask a lady to clear a table and she very rudely told reception - "no I have to many orders to fill." We loved the swimming pool previously but found the art work at the pool in very poor taste and could not take our kids there to enjoy the pool. We love Oudtshoorn and go there often, unfortuntely Turnberry Boutique Hotel will not be seeing us again in future.
Se hospedó 1 noche en diciembre de 2017

2/10 Terrible

Dan

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Awful hotel! Old and not renovated for loong time.
The hotel was old and not renovated for probably 30 years. Everything was falling apart, paint, wallpaper, toilet, etc etc. The old wall-to-wall carpet was just discusting. But worst of all, the air-conditioning didn't work wich was a bummer since it was very hot in the room. We told the reception about this 3 (!) times and after everytime they said that they had fixed it, except after the last time when they just gave up. Terrible hotel!
Se hospedó 1 noche en diciembre de 2017

2/10 Terrible

Astrid

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disgusting rip off
From the moment I walked into the room I was disgusted. The basin was dirty and I then cleaned it. The worst shock was the shower and toilet it was in a state of disgust. The toilet was filthy and the shower has not been cleaned in a while so much so that I almost threw up at the thought of having to stand on that dirt. The basins plug did not work so washing was a nightmare. I found a used earbud under the blanket. I did not get value for my money at all and to call the place a “hotel” is shocking and 4 star is a definite lie. Daylight robbery if you ask me. I’ll never recommend this place to anyone and I don’t think this place is worth it to have on hotels.com. Worst so called hotel I’ve ever been to in my life.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Turnberry Hotel
Great location.Comfy accommodation.Hospitable staff.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stopover
Value for money, aircon not working

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Auf unserer Süadfrikarundreise haben wir eine Nacht im Tunberry verbracht. Das Zimmer was wir hatten war sehr geräumig (Vorraum und Schlafraum). Die Lage ist top und das Hotel ruhig gelegen. Gerne wieder!
Se hospedó 1 noche en septiembre de 2017

10/10 Excelente

yen, Taiwan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
舒適有特色的飯店
飯店古色古香，位於市中心，離商業區、博物館都是步行可以到的距離，非常方便！早餐非常豐富，工作人員非常親切！
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

GILLES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

SUCHIT

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2017

10/10 Excelente

Marina, brazil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location, kind staff, great breakfast
Upgrade for free (upon availability), big room, lots of comfort. Clean and safe place, close to many restaurants.
Respuesta de Candice Swigelaar el 16 mar. 2017
Thank you for your kind words.

2/10 Terrible

Hugh

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dreadful
Very disappointed. Toilet roll hanging off, dstv didn't work no-one fixed it. drunken party outside our bedroom window no-one stopped it 5 bottles wine 7 beers! Sink wouldn't empty. Cramped accommodation. Overpriced and over rated.

10/10 Excelente

Johann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money 4 star hotel
It was an amazing stop-over after a 7 hour drive. We all enjoyed the pool. The rooms were comfortable and breakfast was very good. Staff very friendly. On my next trip I will definitely stay there again.

8/10 Bueno

Farida, East London,South Africa

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Turnberry delight
Staff made stay worth it

10/10 Excelente

Jordan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay, better than expected!
Our stay was excellent at the Turnberry Boutique Hotel! The room was very clean and very comfortable and the complimentary breakfast in the morning exceeded expectations. The property is beautiful!

6/10 Aceptable

Christopher

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Shoddy, budget rather than boutique
We were just staying one night here as a halfway point from Port Elizabeth to Cape Town. I thought the property was a little better than it was when booking. The room was very outdated. The town was little to be desired, although I am assured there is plenty to do if staying for longer than we did, in the immediate area, but personally I wouldn't stay there for longer than i needed to. A boutique Hotel is defined as follows: a stylish small hotel, typically one situated in a fashionable urban location. I would not classify any of those descriptions on either Turnberry or Oudtshoorn without being cruel but I can't say i would choose the location or the accomodation. I would pay half the price for something better here in Ireland and Ireland is very expensive. Star Ratings should be reviewed yearly in my opinion.

8/10 Bueno

David, Israel

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good and chip hotel. Great value for money.
The hotel is quite old and not that pretty... But the stuff are great, the location is good and the price is very chip for what you get.

8/10 Bueno

Ismail

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Anette

Le gustó: Limpieza, personal y atención

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
July 2016
Suggest more maintenance be carried out particularly on air-conditioners. The filters on the air con in our room were disgusting, had not been cleaned in a long tie and the aircon was not working correctly due to this. The restaurant food is overpriced, cannot see how they can justify R285 per head including children. Really nice bar area and nice cosy feel. Would suggest maybe adding a bit more to do in the hotel itself.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top-notch property and super friendly staff. I visited during the off season and received a wonderful and unexpected room upgrade. Many local residents congregate at the Turnberry's bar, ensuring lively conversations and plenty of laughs. Easy walking distance to Outshoorn's city attractions and well placed for driving to karoo landmarks, such as ostrich farms and Cango Cave. Book this hotel if you're visiting Outshoorn!

8/10 Bueno

Neil, Manchester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for 1 night stopover on the garden route.
Clean and very comfortable hotel of a good standard providing a great base for a stopover on the garden route. Good size room with 2 comfortable double beds. Friendly non intrusive staff. Off road parking. Good breakfast. Was everything we wanted!
Respuesta de Niel el 16 jul. 2016
Thank you for taking the time to review our hotel. We hope to welcome you back in the near future.

6/10 Aceptable

A C, London

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Dissapointed Customer
Pulled up outside hotel and waited for over 5 minutes pressing the bell to be let in. Hotel found to be shabby and in desperate need of upgrading and redecoration. Bathroom also needs upgrading. The receptionist who finally managed to let us in proved to be very efficient in all the otherways of service. We just wished we had picked elsewhere considering the cost to quality of the hotel. Breakfast was very good. Definitely a 2* hotel.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Not a boutique hotel!
Hotel is centrally located, but more like a motel than a boutique hotel. Rooms are adequate and clean. Planned to stay 2 nights, but only stayed one.
Respuesta de Niel el 13 may. 2016
Thank you for your review. We are truly sorry that we did not meet your expectations. We are proud to be a four star boutique hotel - so graded by the South African Star Grading Council.

6/10 Aceptable

Cliente verificado

Emphatically mediocre
No discernable deficiencies but also a total absence of anything that exceeds expectations.

8/10 Bueno

Jonas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Nice hotel very central.
Respuesta de Niel el 16 jul. 2016
Thank you for your feed back.

6/10 Aceptable

Dirk, Hasselt

Le gustó: Personal y atención, comodidad de la habitación
Évitez chambres "G"

10/10 Excelente

Axel, Stockholm

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommended!
Nice little hotel, we had a great time, loved the bar for New Years!
Respuesta de Niel el 16 jul. 2016
Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay and wish to welcome you back soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención

8/10 Bueno

Bettina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Nofar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

4/10 Mediocre

David, Dublin Ireland

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Disillusioned
Having looked forward to our stay at Turnberry we were very disappointed with the look feel and fit out of the whole place - while the bed was very comfortable and the room very clean the space and built in wardrobes left us feeling we were sleeping in a converted office . The decor throughout is funereal and depressing majoring in dull brown and cream . The breakfast was the next disappointment to be told it was extra for expresso/cappuccino !! Why could they not include this ?The bread was the cheapest supermarket sliced covered over by a cracked top plastic cover and a hole where the knob had broken off . A wholly inappropriate mural on the wall in the patio area outside the dining room was reminiscent of the sort of drug infused student art found in sleezy markets - The term " boutique " denotes a standard and expectation above B & B - Throughout out journey along the Garden Route and the Karoo we have found all the accommodation we booked of a consistently high standard punching frequently above expectations - This is a warthog give it a miss !

10/10 Excelente

Marc M, München

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Freundlichstes Team in 24 Tagen Südafrika
Unser Zimmer war schon etwas in die Jahre gekommen, aber mehr im Sinne von "hatte Charme", und passt somit völlig nach Oudtshoorn. Sehr gepflegt und sauber, alles hat funktioniert. Frühstück hervorragend.

10/10 Excelente

B.A, Johannesburg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great & Friendly
Great friendly hotel and close to everything. I'll definitely stay there again.
Respuesta de General Manager el 23 sept. 2016
Thank you for the great feedback. We hoping to welcome you back soon to Turnberry Boutique Hotel Regards, Res Manager

6/10 Aceptable

Henry, Merdingen

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Freundliches Personal - altes Hotel
Entspricht nicht einem 4 Sterne Hotel

8/10 Bueno

Per

Le gustó: Limpieza, personal y atención

6/10 Aceptable

Katja, NRW

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
ein Hotel für eine Nacht
Die Dusche war indiskutabel schwach ansonsten ein Hotelzimmer eben.