We arrived 2 hours before check in. Cleaning crew was just leaving. We opened the key box which is attached to the outside fence, and the previous renter had kept the key. The cleaning crew called their folks, and I called Vacasa. The rep for Vacasa immediately reminded me that I was 2 hours early. Granted, but if we had arrived at check-in, at 4 O'clock, there still wouldn't have been a key. Luckily, we were early and the cleaning crew were able to get their supervisor to have another key made. Very nice duplex. Older decor, but clean and well stocked. No dishwasher. Beds are great. very clean, 4 beach chairs and beach umbrella provided. Many window a/c units, lots of cookware. It is a very short walk to the beach. One drawback is that it is the bottom unit of a duplex. If someone is upstairs, you'll know it. Wifi and cable are great. Would definetely stay here again!