Overall, the house met our general needs but had a lot of issues.
Pros:
- the space was good for our large group, especially having two laundry rooms and plenty of bathrooms.
- Having a pool at the house was convenient, as the owner had no idea how to access the community pool
- Two refrigerators are nice/necessary with such a large group
- communication with property manager was good. Owner seemed dismissive and handed us off quickly, but the major issues were resolved the next day
Cons:
- the listing did not correctly state the bed configuration so we had to scramble to adjust
- we were told we could get 2 PM early check in, but the cleaners weren’t informed. We had to wait in 95 degree heat for 1.5 hours to get in
- the lock on the front door, garage door, and one of the pool doors were all broken when we got there (resolved the next day)
- multiple ceiling fans were not functional or unsafe (those were removed)
- photos show carpet but there is none. No bath mats, rugs by exterior/pool doors, etc
- ice makers had hole in bin, causing ice to fall out every time we opened the freezer
- game room was in disrepair: pool table was not there, two TVs shared one remote that had no batteries, couches were broken
- multiple bed frames were broken
- pool was not treated before we came and had a glue that stuck in hair, we had to constantly skim out
- a TON of small issues, like blinds that were broken, shower doors didn’t close all the way,