Great Location, Nice Facilities, Safe Feeling even during Covid expansion. Facility support was helpful upon arrival. Liked staff putting up hurricane protective panels. However, on third day after hurricane threat was over, staff obviously had forgotten to move panels back. We had to figure them out and move them back ourselves.
Facility appeared clean. With Covid concerns especially for two babies, we cleaned further for first three hours of our stay.
Decks were greats with nice view and Trex like material. Chairs and tables on main deck were great. Would have been nice to have had a few chairs on upper deck.
Found first day that Kitchen window had fallen, leaving 6 to 12 inch gap above top window. We pushed top window up, but it would not stay up. It fell back down multiple times. This let bugs into the house throughout the entire time we were there. One large bug was found buy my wife as she was sleeping at night but awoken by the flying/crawling bug on her face and pillow. She didn’t like that, to put it nicely.
Two bottom slide out shelves in refrigerator were broken to where they wouldn’t slide upon arrival, reported, and never fixed. Issue was middle brace between the two shelves had previously been removed, but never replaced. Our question would be how many families have had to see that unusable this year.
Downstairs bedrooms were hard to sleep in due to extremely loud a/c units just outside their window. Needs a/c unit sound insulation.
Didn’t use available toys, beach supplies, etc., due to Covid concerns., but nice to have them offered.
Pool was great for kids. Outside showers from broad walk and hoses at house and pool was very helpful. Boardwalk to and from beach was very nice and helpful.
Large driveway and parking area were very nice and helpful.
Spacing between houses was helpful, especially considering Covid concerns.