6/10
To Whom it May Concern,I hope this message finds you well. I’m writing to express our disappointment with the condition of the property during our stay at 30 Pier Point Drive from June 28 to July 5.To start with the positives:The home is located in a nice communityIt’s spacious with plenty of bathroomsThe pool area is a nice featureThe property manager, Jeremy, was responsive and helpful in trying to address issues as they came upHowever, our stay was unfortunately overshadowed by serious cleanliness, safety, and maintenance concerns.The Bad:Parking for multiple cars was extremely difficult over the holiday weekend, which added unnecessary stressThe Ugly:The house was filthy at check-in, despite being listed as cleanedSheets, comforters, and mattress pads were visibly dirty and unusableWe found a wasp nest under the trundle bedThere were used condom wrappers under beds in two of the upstairs bedroomsThe bedrooms reeked of cigarette smoke, masked ineffectively by FebrezeUnder nearly every bed was trash, dust, and debrisA used Band-Aid was found in a plant in the upstairs bedroomThe kitchen appliances were largely unusable:Blender was brokenCrockpot was filthy (see attached photo)Ice maker was nonfunctionalPots and pans were mostly unusable due to severe wear (see attached photo)No large sauce pot available for cookingThere was a leak under the kitchen sinkWe found moldy, sprouted vegetables left in the cabinet (see attached photo
Susan D.
Se hospedó 7 noches en junio de 2025