The rental company was super communicative before our stay. They sent multiple emails about what we should bring, directions, offers for us to check in early or check out later, etc.
When we arrived the directions for getting into the house were spot-on and easy to follow. When we arrived at the house everything looked pretty well set up for our stay. I was shocked to find there were no sheets on the beds. Well, they were literally on the bed sealed in a bag along with the towels. I called the rental office and I was told this was a policy. Since they were so communicative up front, I found this lack of service strange and somewhat off-putting. I was told if I had called at least two weeks in advance, they would have arranged for someone to put the sheets on the bed. Since nowhere in the information was it stated that sheets would not be put on the bed, I am not sure how I was supposed to know this. Shortly after getting off the phone with the rental company, I received a second call from the rental company apologizing and agreeing to send someone out to take care of the sheets. They were very quick to resolve the issue and I appreciate their prompt response.
The house itself was fine. The furnishings were not as up-to-date as in the pictures but were comfortable. The floors looked clean but really needed a good mopping. The master bedroom door would not close either which created an issue since it is right off of the main gathering room.
Overall it was a good house.