Villas en North Key Largo

"The host never contacted us with information on the property so as check in approached I sent a message requesting details on access to the property. I got no response. I reached out to Vrbo directly, they also tried to call the host and were not able to reach Sofia. We had to last minute book three hotel rooms nearby which was a big inconvenience as we had booked two houses right nearby each other for our team that was traveling together. Kind of defeated the purpose of booking houses vs hotel...