Hoteles en Ngoc Thanh, Phuc Yen

"El hotel y sus instalaciones está muy bien, pero el personal del hotel no sabe inglés, por lo tanto es muy difícil comunicarte con ellos; nosotros para pedir un hotel, les tuvimos que dibujar un taxi en el papel y ponerle la hora; es un hotel muy nuevo por lo que parece, por lo tanto tienen muchas cosas pendientes de hacer o decidir, por ejemplo nosotros nos íbamos pronto por la mañana y no sabían si podían ofrecernos o no desayuno para llevar (al final nos dieron un bocadillo de salchichas...

"예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요"

"This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

"日本語で全て対応いただき、安心して利用することができました。あと、マッサージも割引クーポンがもらえてご飯が美味しいです。"

"リピートです。次も行くと思います。"

"良いと思う。"

"Limpio, buenas instalaciones, organizado, desayuno excelente!"

"Piscine et fitness faisant partie de l hôtel ,immeuble collé à l hôtel Commerces tout autour de l hôtel..hôtel au calme ,personnels agréables .les plats du restaurant sont bons et servi en bonne quantité "

"頑張った"

"Good location and view to see Hanoi"

"great location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another review"

"Wonderful. Food was amazing. Staff were great"

"いつも満足して利用させていただいてますが、今回部屋を無料でグレードアップしていただきましたが、部屋着がなかったので不便でした。グレードアップした部屋には部屋着がついていないのなら普通の部屋で部屋着がついていたほうがよかったです。あるいは部屋着を全部屋廃止した？"

"清潔で且つ丁寧な対応を頂きました。"

"nice."

"호수가 바라보이는 전망이 너무 좋은 호텔로써 적극 추천드립니다 특히 좋았던점은 다른호텔들은 샤워장 조명이 어두워서 거울사용하기가 불편하였는데 이호텔은 조명이 밝아 너무 좋았습니다 그리고 샤워물 수압도 약하지않고 강해서 샤워할때마다 기분이 좋았습니다 밝게 웃으면서 반겨주시는 호텔직원들을 보면서 이호텔사용을 적극 추천합니다 감사합니다^^"

"My wife, 3 months baby and me stayed four nights during a long weekend. We choose the area because we had some business to attend nearby, but we would probably stay there even if going somewhere else. There are many cafes, restaurants, markets, even Lotte Mall, in the vicinity of the lake, although most of them are at a good walk distance, they have taxis at the hotel entrance and a shuttle bus to take you to certain places (with a fixed schedule) Somerset does a great job with keeping good...

"Very affordable, amenities and property feels new compared to a lot of other hotels in Hanoi."