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Opiniones sobre Newport Beach Marriott Bayview

4 out of 5
Newport Beach Marriott Bayview
500 Bayview Cir, Newport Beach, CA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 600 de 1002 opiniones" "
Evaluación: 8 - Bueno. 213 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 95 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 56 de 1002 opiniones" "
Evaluación: 2 - Terrible. 38 de 1002 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place..comfortable and clean but I didn’t like the tiny freezer No room for nothing and no enough cold.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 9 ago. 2023
Dear Jessica, Thank you for staying with us. We apologize for not meeting your expectations and concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you leaving your review. On a positive note, we are glad you liked many aspects of our hotel. Thank you once more; we hope to have another opportunity to provide you with the exceptional stay you deserve. Charles Cho,General Manager

10/10 Excelente

sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Volveria a este hotel
Un hotel agradable el personal muy atento y todas los lugares que visite estaban cerca
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Jesusan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is wonderful, amenities are great and great service
Se hospedó 1 noche en diciembre de 2019
Respuesta de General Manager el 3 ene. 2020
Dear Jesusan, thank you for your review and for all the wonderful things that you had to say about Newport Beach Marriott Bayview. It is great to know that our staff, great location, and the thoughtful amenities had such a positive impact on your stay. We look forward to welcoming you back soon. Charles Cho, General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelentes habitaciones con una magnífica vista a la bahía.
Se hospedó 1 noche en septiembre de 2019
Respuesta de General Manager el 9 sept. 2019
Dear Guest, thank you for your glowing review of the Newport Beach Marriott Bayview. It is delightful to know you were impressed by our well-maintained accommodations and that you loved our spectacular views over the bay. Thank you again for your generous comments, and we look forward to welcoming you back soon. Charles Cho, General Manager

10/10 Excelente

Monica

Le gustó: Estado de la propiedad e instalaciones
Convenient, clean, safe. My room was a bit dated, but reminded me of the California I knew while growing up.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lorraine

Se hospedó 1 noche en abril de 2024
Respuesta de Director of Front Office el 4 may. 2024
Dear Lorraine, On behalf of our team at Newport Beach Marriott Bayview, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Yucelin Sanchez,Director of Front Office

8/10 Bueno

Sabrina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Rachelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

parissa

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Phoebe

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Front Office el 21 abr. 2024
Dear Phoebe, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Yucelin Sanchez,Director of Front Office

4/10 Mediocre

Belle

Viajó con su familia
Too expensive and the hotel is not even good. Dated. Fridge is not working. Furniture is old
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Front Office el 2 abr. 2024
Dear Belle, Thank you for the honest review and for choosing our hotel. We apologize for not meeting your expectations and for the maintenance issues you encountered with the fridge in your room. We are also sorry you felt our property needed updating. We are always looking for ways to improve, and your comments have been noted for our plans in developing the property. We hope you will give us another opportunity to regain your trust.Yucelin SanchezDirector of Front Office

10/10 Excelente

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was great. Staff was nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Front Office el 27 mar. 2024
Dear Cynthia, It brings us great joy to learn that your stay at Newport Beach Marriott Bayview was enjoyable and that you appreciated our all-suite accommodations and the efforts of our staff in providing excellent service. As you continue your travels, we wish you nothing but the best, and we look forward to welcoming you back for another wonderful visit in the near future.Yucelin Sanchez, Director of Front Office

10/10 Excelente

Claudia, Rancho Cucamonga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Front Office el 20 mar. 2024
Dear Claudia, Thank you for the generous rating of Newport Beach Marriott Bayview. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our area.Yucelin Sanchez,Director of Front Office

8/10 Bueno

Aleksandar, Oakville

Le gustó: Limpieza, personal y atención
Very friendly staff and great service. Vista restaurant is good. Hotel getting a little dated and need safes for the room for international travellers.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Denise, Riverside

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Front Office el 27 mar. 2024
Dear Denise, Thank you for sharing your rating regarding your recent stay. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Yucelin Sanchez, Director of Front Office

10/10 Excelente

Necole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to John Wayne Airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Front Office el 5 mar. 2024
Dear Necole, Thank you very much for choosing to stay at Newport Beach Marriott Bayview. We appreciate you mentioning how much you enjoyed our location and its proximity to the airport. We hope we will be the first hotel you think of on future trips to Newport!Yucelin SanchezDirector of Front Office

10/10 Excelente

Kristi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Marie, Glendale

Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Front Office el 21 mar. 2024
Hello Marie, We appreciate you choosing our hotel for your visit to our beautiful city. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Yucelin Sanchez,Director of Front Office

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great views of Back Bay
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonder stay, easy check in & check out. Nice clean room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Front Office el 26 feb. 2024
Dear Tina, Thank you for being our guest at Newport Beach Marriott Bayview and sharing your experience. We are delighted to know from check-in to check-out that your experience was exceptional and that we met our expectations. We also appreciate you mentioning our refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Yucelin Sanchez,Director of Front Office

10/10 Excelente

Lorie

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Kelley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We didn’t get our usual room location. It was a bit disappointing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Front Office el 11 feb. 2024
Dear Kelley, Thank you for evaluating your recent stay with us. We are sorry that you were disappointed with the location of your room. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Yucelin SanchezDirector of Front Office

10/10 Excelente

Plamen, Las Vegas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we like everything
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Front Office el 8 feb. 2024
Dear Plamen, Thank you for choosing Newport Beach Marriott Bayview. Our picturesque location overlooking Upper Newport Bay Nature Preserve is the perfect place to recharge! Your comments were a pleasure to read. Thank you again for your feedback; we look forward to your next visit.Yucelin SanchezDirector of Front Office

6/10 Aceptable

Pranesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Front Office el 6 feb. 2024
Dear Pranesh, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Yucelin SanchezDirector of Front Office

10/10 Excelente

Debra

Le gustó: Servicios
The staff is lovely. Unfortunately, the Jacuzzi was out of service and they couldn’t get it approved from some inspection that was the only draw back. There is a $40. A day parking fee and $10 Internet fee. Nothing is really complementary there. Next time I would look for a place had more complementary things like parking and Wi-Fi. The bottle of water in my room cost seven dollars some places have that being complementary. But it’s beautiful room…. And a beautiful view if you’re on the right side of the building.
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Front Office el 30 ene. 2024
Dear Debra, Thank you for choosing Newport Beach Marriott Bayview! It is great to know that you had an overall pleasant experience and that our well-kept accommodations and courteous associates met your expectations. However, we deeply regret your dissatisfaction with our parking and WiFi charges. We continually strive to offer competitive rates to our guests, and we appreciate your understanding. Thank you again, and we hope you will choose us the next time you visit the area.Yucelin SanchezDirector of Front Office

10/10 Excelente

Zubaid

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing. The weather was beautiful and everything was wonderful.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Kelley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was all good. We stay here frequently
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Front Office el 18 ene. 2024
Dear Kelley, Thank you for your high rating. It is great to read that your travels brought you back to see us again. We are delighted that our hotel offers everything you need to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to your next stay at the Newport Beach Marriott Bayview.Yucelin SanchezDirector of Front Office

6/10 Aceptable

K

Viajó por negocios
No le gustó: Personal y atención
Se hospedó 5 noches en enero de 2024
Respuesta de Director of Front Office el 17 ene. 2024
Dear Guest, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Yucelin SanchezDirector of Front Office

10/10 Excelente

Crystal

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Leigh Ann

Viajó con su familia
Arrived early (2 pm) and was told room wasn’t ready. (I expected that) I was told they would text me when ready. Checked back 4 times- staff was rude at that point. Room still wasn’t ready at 4:30! They offered me $15 off the $40 parking fee for my time. I suggested they just comp the total parking which they finallly did. Never got the room we reserved (2 doubles) for my son and I. Ended up with a Murphy bed and Queen. Very disappointing service!
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Front Office el 15 ene. 2024
Dear Ms. Ann, Thank you for taking the time to share your comments about your recent stay with us. We apologize that your room was not ready for your arrival and that you also did not get the room type you requested. Furthermore, we are very sorry for the unpleasant interactions you had with our associates. We certainly understand the frustration it may have caused you and appreciate your patience in these matters. We are grateful for your feedback and will use it to help us better our guest services. Although we know that the compensation we have provided will not change your experience, we do hope that you now feel more comfortable with our attempt to resolve this situation, and in some way, help restore your confidence in our hotel. We do hope to see you again in the future.Yucelin SanchezDirector of Front Office

10/10 Excelente

Abraham

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Jesenia

Viajó con su familia
Le gustó: Limpieza
When we arrived the key card system was down had to have someone take us up to our room. We went out for the night and when we got back in the system was only working on one computer with o we persons log in. Got charged twice for parking when I asked the receptionist she said she didn’t charge me but the charge is on my bank account.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Front Office el 1 feb. 2024
Dear Jesenia, Thank you for the feedback. We are truly sorry to hear about the inconvenience you experienced with your room key card system during your stay. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future. We also apologize for any billing-related concerns you had and if these were not resolved to your satisfaction. Thank you again for bringing this to our attention, and we ask that you give us some time to look into this.Yucelin SanchezDirector of Front Office

10/10 Excelente

Nathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked how close the hotel was to local eateries and attractions, while at the same time not too close to affect the quietness of the hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Front Office el 3 ene. 2024
Dear Nathan, Thank you for taking the time to share your feedback regarding your recent stay at Newport Beach Marriott Bayview. We are delighted to hear that you found our proximity to diverse dining options and attractions convenient for your travel plans. We look forward to welcoming you back in the future. Wishing you a Happy Holidays and a Happy New Year!Yucelin SanchezDirector of Front Office

10/10 Excelente

Sam, ANDERSON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great option for families
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Mahdi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Director of Front Office el 1 ene. 2024
Dear Mahdi,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Newport Beach Marriott Bayview. Happy Holidays!Yucelin SanchezDirector of Front Office

2/10 Terrible

Qasim

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Quite
Se hospedó 7 noches en diciembre de 2023
Respuesta de Director of Front Office el 31 dic. 2023
Dea Qasim, Thank you for being our guest and for sharing your feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We are grateful for your business, and we hope you will give us another chance to provide you with the memorable stay you deserve.Yucelin SanchezDirector of Front Office

10/10 Excelente

Janelle

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Central and convince to shopping centers
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Peggy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Director of Front Office el 26 dic. 2023
Dear Peggy, Thank you for choosing Newport Beach Marriott Bayview and for the perfect rating. Wishing you a Happy Holidays and a Joyous New Year! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. We look forward to welcoming you back the next time you are in the area.Yucelin SanchezDirector of Front Office

10/10 Excelente

Melinda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

jamaliah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Monica

Viajó con su pareja
Le gustó: Servicios
Staff are pleasant and the property is nice. It’s a bit of a nuisance to have to go back out to your car to place proof that your car can be parked there.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Front Office el 24 dic. 2023
Dear Monica, Thank you for being our guest and taking the time to comment on your stay. We are pleased you enjoyed our overall property and your interactions with our friendly staff, but we regret not meeting all of your expectations. Thank you for mentioning that your experience was pleasant overall, and we hope you will give us another opportunity to make your next visit with us perfect.Yucelin SanchezDirector of Front Office

10/10 Excelente

Tina LOUISE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Front Office el 24 dic. 2023
Dear Tina, Thank you for your review and all the wonderful things you had to say about Newport Beach Marriott Bayview. Our picturesque location overlooking Upper Newport Bay Nature Preserve is the perfect place to recharge! Your comments were a pleasure to read, and we are excited to share them with our exceptional staff. Thank you again for your feedback; we look forward to your next visit.Yucelin SanchezDirector of Front Office

8/10 Bueno

Aliza

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mainly the view and the comfort of the rooms
Se hospedó 2 noches en diciembre de 2023
Respuesta de Director of Front Office el 23 dic. 2023
Dear Aliza, Thank you for sharing your feedback regarding your recent stay at Newport Beach Marriott Bayview. We are delighted to hear that you enjoyed our stunning view and immaculate accommodations. We look forward to welcoming you back in the future.Yucelin SanchezDirector of Front Office

10/10 Excelente

Lois

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family fun
Always a pleasure to stay at the Bayview Newport Beach ca. 😍 Eddie at the bayview is always amazing,helpful,friendly . If you get a chance to meet him you will never forget him.❤️
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Marisa, Carlsbad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
LIKES: Great location with pretty view; tastefully decorated rooms, good restaurant with great food and service on site, lovely decor in lobby, friendly accommodating staff, easy parking DISLIKES: parking fee of $39, shower door did not close completely, very small counter space in the bathroom (although there were 2 sinks), noise from nearby airport (although luckily the planes stop flying around 10 PM)
Se hospedó 1 noche en diciembre de 2023