Room for parking - 1
Unit itself - 2.5 (3 ok sized bedrooms but very small kitchen and living room / dining area. Not enough room for 6 people).
We were given 1 towel each, there was 1 roll of toilet paper in each bathroom and 1 extra roll.
Overall experience - 1
Would NOT return nor recommend this rental.
Further, although you are charged a cleaning fee upon renting you “will be threatened” with a FURTHER charge with the check-out email if you don’t clean yourself:
You are told in the check-in email that the person who made the reservation MUST be the one to check-in and must present themself at the doorbell video camera, otherwise subject themself to eviction. Although I was there, and did that, I found this ridiculous. What if I was arriving later, on a different flight, got delayed in traffic, or some other event delaying my arrival? Why would my family not be allowed to legitimately enter. What if my delay was until late into the evening?
Anyway, I got a call the next day from the property manager James (I think James) saying the doorbell mis-functioned and they wanted me to meet their service guy so they could fix it. I didn’t think of that as some emergency like a water leak, but was told it was mandatory, either allow the fix, AND, re-identify myself by the camera or present myself at their office, or be evicted. I was visiting friends in Malibu and couldn’t meet them until late in the evening so for the fix James demanded entry into the unit despite no one being in there. I was told either meet up, or give them access (empty unit or not) or be subject to eviction.
Despite my protest, the threat remained so I gave them permission to enter. It was arranged to happen around 2 PM. I called at 3 PM and they weren’t there yet, but allegedly close. I asked to be notified when the job was complete and was told by an woman who came across as Jame’s assistant….. “Certainly” .
I was not notified if the camera was fixed thus was unsure if my attempt to re-identify myself was successful, so the next morning a caught went by their office to “check-in” before I headed out for the day. I didn’t want to worry about my family being hassled in my absence. I also have to wonder out loud why it wasn’t offered for them ti cone by to see me at my connivence as compared to my having to go to their office. Seems their problem became mine to shoulder the burden.
