Lobby

Opiniones sobre The Michelangelo Hotel

4 out of 5
The Michelangelo Hotel
152 W 51st St, New York, NY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 721 de 1050 opiniones" "
Evaluación: 8 - Bueno. 233 de 1050 opiniones" "
Evaluación: 6 - Aceptable. 61 de 1050 opiniones" "
Evaluación: 4 - Mediocre. 19 de 1050 opiniones" "
Evaluación: 2 - Terrible. 16 de 1050 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Enrique, Formosa

Hotel muy bueno. Habitaciones muy amplias.Personal predispuesto a solucionar inconvenientes. Ubicación privilegiada.
Se hospedó 6 noches en febrero de 2024
Respuesta de Customer Service el 2 mar. 2024
Enrique, es fantástico saber que el Michelangelo Hotel New York cumplió con tus expectativas. Nos alegra que haya apreciado nuestras amplias habitaciones, la atención de los miembros de nuestro equipo y nuestra ubicación privilegiada. Nuestro objetivo es garantizar una experiencia excelente para cada huésped. Esperamos darle la bienvenida pronto para otra estancia agradable.

10/10 Excelente

HECTOR

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran Lugar
Una excelente ubicación ya sea de placer o de negocios
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service el 20 ene. 2024
Héctor, es un placer saber que valoras la ubicación privilegiada del Michelangelo Hotel New York, ya sea por negocios o por placer. Estamos encantados de que haya tenido una experiencia agradable con nosotros y esperamos darle la bienvenida nuevamente en el futuro.

2/10 Terrible

MARIA DE JESUS

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service el 1 feb. 2024
Maria De Jesus, your rating indicates you were not completely satisfied with your stay, and we genuinely regret any disappointments you might have experienced. We're dedicated to constantly improving and providing the best possible service, and we'd appreciate if you could give us more feedback. We hope you will consider giving us another opportunity to better your impressions in the future.

8/10 Bueno

maria

Viajó con su familia
El wifi bastante malo. La atención de la gente de la puerta malísima! Nunca devolvían el saludo y menos abrir la puerta para ayudar cuando uno entraba o salía cargado! La habitación muy espaciosa pero oscura
Se hospedó 6 noches en septiembre de 2023
Respuesta de Customer Service el 22 sept. 2023
María, gracias por tomarte el tiempo de dejar tu reseña. Agradecemos sus comentarios sobre la espaciosa habitación del Michelangelo Hotel New York. Lamentamos escuchar los inconvenientes que pudo haber experimentado con el Wi-Fi y con los miembros de nuestro equipo de entrada durante su estadía. Nos esforzamos por brindar un servicio amigable y tomamos nota de sus comentarios mientras trabajamos continuamente para mejorar la experiencia de nuestros huéspedes. También lamentamos cualquier problema que haya tenido con el brillo de la habitación y sin duda lo tendremos en cuenta. Esperamos darle la bienvenida pronto nuevamente y brindarle una experiencia más satisfactoria.

10/10 Excelente

Sara Esther

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clásico y hermoso
Es un inmueble clásico con especial atención al detalle. La habitación con buena distribución, amplia, limpia, servicio de bar y nada ruidosa. El servicio de todo su personal es excelente, siempre dispuestos a ayudar y con buena actitud. Ubicación perfecta, todo queda cerca o accesible por medios de transporte.
Se hospedó 6 noches en agosto de 2023
Respuesta de Customer Service el 24 ago. 2023
Sara, estamos encantados de saber que tus experiencias en Michelangelo Hotel New York fueron agradables. Es un placer saber que la meticulosa atención al detalle, la habitación bien equipada, el ambiente tranquilo y nuestros eficientes colegas agregaron valor a su estadía. Nuestra ubicación central es realmente una ventaja y nos alegra que le haya servido bien. Gracias por compartir tu reseña positiva. Esperamos darle la bienvenida nuevamente en su próxima visita a la ciudad de Nueva York.

10/10 Excelente

Mefi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Customer Service el 14 mar. 2023
Thank you for the perfect rating, Mefi!We are very pleased to hear that you had a wonderful stay at Michelangelo Hotel New York. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

4/10 Mediocre

TOMAS

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
En el check in el recepcionista me empezo a gritar cuando le pregunte si podia tener un recibo de lo que me cargaron a la tarjeta unos minutos antes. Esto me dejo un muy mal sabor de boca. Aparte el hotel es viejo y a 50 metros hay hoteles mucho mejores y a menor precio. Las cortinas de la habitacion estaban todas rotas. La ubicacion es excelente pero para el precio hay hoteles muy superiores yhasta con mejor ubicacion. Siempre que vamos a ny nos quedamos en el sheraton pero por curiosidad decidimos pagar un poco mas y probar el Michelangelo, y fuimos decepcionados. Ojala el hotel haga algunos ajustes para mejorar poque nos gustaria quedarnos aqui otra vez pero si no cambian el servicio y modernizan un poco entonces no nos volveremos a hospedar aqui.
Se hospedó 5 noches en enero de 2023
Respuesta de Customer Service el 21 feb. 2023
Agradecemos el tiempo que se ha tomado para compartir sus comentarios, Tomás.Aunque estamos encantados de saber que disfrutó de nuestra ubicación ideal, es decepcionante saber que no estaba completamente satisfecho con nuestro servicio al cliente y las condiciones de nuestro alojamiento. Nos enorgullecemos de brindar un excelente servicio y un ambiente cómodo a nuestros huéspedes en todo momento, así que tenga en cuenta que sus inquietudes se abordarán con los miembros apropiados de nuestro equipo en el futuro.Esperamos que nos brinde otra oportunidad de compartir una experiencia más positiva con usted pronto.

10/10 Excelente

JAIME

Se hospedó 10 noches en enero de 2023

10/10 Excelente

Enrique, Formosa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación, habitaciones muy amplias, frigobar surtido. El error no tener cafetera o calentador de agua
Respuesta de Customer Service el 20 ene. 2023
¡Gracias por la gran reseña, Enrique!¡Es excelente que haya disfrutado tanto su tiempo con nosotros! Estamos encantados de que haya apreciado nuestra excelente ubicación y las amplias habitaciones. Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes, por lo que abordaremos sus inquietudes con respecto a las comodidades de la habitación con nuestro equipo en el futuro. Nos esforzamos por la excelencia, por lo que esperamos poder compartir una experiencia aún mejor con usted pronto.

10/10 Excelente

EDUARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opción
El hotel está excelente , en una ubicación perfecta , su Atencion de primera
Se hospedó 4 noches en noviembre de 2022
Respuesta de Customer Service el 24 nov. 2022
¡Gracias por tomarse el tiempo para compartir esta hermosa reseña, Eduardo!Estamos muy contentos de saber que tuvo una experiencia tan agradable con nosotros en Michelangelo Hotel New York. También estamos encantados de que haya disfrutado de nuestro amable personal, ubicación céntrica y proximidad a muchas de las mejores atracciones de la ciudad. ¡Nos encantaría recibirlo nuevamente para poder compartir otra experiencia inolvidable con usted!¡Por favor ven a vernos pronto!

8/10 Bueno

Lourdes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service is incredible!!
We loved the hotel. The service was incredible!! The only "buts"were 1.the bed was a little umconfortable 2.The entrance for the apartments for rent was very ugly and it is right besides the hotel entrance.
Se hospedó 6 noches en mayo de 2022
Respuesta de Customer Service el 30 jul. 2022
Thank you for the 8/10 review, Lourdes! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our team. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

8/10 Bueno

FRANCISCO JAVIER

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Una hotel muy clásico y bonito. Excelente ubicación. La habitación, la cama, las almohadas, el colchón, todo muy cómodo. El WIFI sin costo y rápido excelente.
Se hospedó 2 noches en julio de 2022
Respuesta de Vanessa el 15 jul. 2022
Hello Francisco, We are glad you had a great stay. Thank you for writing us this amazing review. We look forward in hosting you again in the future.

10/10 Excelente

Israel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2021

10/10 Excelente

Lendy Vanessa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Michelangelo hotel súper recomendable
Excelente ubicación, limpieza y atención
Se hospedó 4 noches en diciembre de 2021

8/10 Bueno

Juan Manuel

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Todo muy bien, el único inconveniente fue que encontramos una cucaracha.
Se hospedó 4 noches en octubre de 2021
Respuesta de M Team el 26 oct. 2021
Our sincere apologies for the inconvenience, we are very serious about cleanness we will look into it and make sure that the room is fully inspected again. Again our apologies. Best regards, The Michelangelo Team

10/10 Excelente

Renee, SPRING HILL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful hotel located in the heart of the theatre district. You are one minute walk to Times Square and a few minutes walk to St. Patrick's Cathedral, Radio City Music Hall, Rockerfeller Plaza and a host of other must see places. The room was quite large, clean and welcoming. Staff were excellent. I would definitely stay here again
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

George

Viajó por negocios
If you do not like loud humming noises every five minutes, never let them assign you room 327. I was initially given this room and told it was an upgrade, but it was like being underwater on a cruise ship at the bottom of an interior courtyard, and the room backs up to an elevator shaft that goes to the apartments above the hotel. Every few minutes there is a loud humming vibration, and the staff admitted it was very noisy. They were very nice about moving me, and my room on the sixth floor was excellent. Just don’t get stuck down in the dungeon.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 3 may. 2024
George, it's terrific to hear that you appreciated your accommodation on the sixth floor at Michelangelo Hotel New York. We're sorry you found the initial room assigned to not meet your expectations due to the noise. Our team members are always ready to address any concerns and ensure our guests have a comfortable stay. We hope we'll have the opportunity to give you an even more excellent experience on your next visit.

10/10 Excelente

IRENE, Stafford

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall great place to lodge
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 2 may. 2024
Irene, we're delighted to hear you had such a great experience at the Michelangelo Hotel New York. Your brief and uplifting comment means a lot to us. We look forward to welcoming you back in the future.

8/10 Bueno

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is close enough to Broadway and Times Square that everything in that area is convenient without being in the thick of the crowds which helps with noise. It has a beautiful lobby and the rooms are well furnished and clean. The staff was also great and their doormen were friendly and super helpful. And the shower pressure (an issue at so many hotels these days) was surprisingly good. We only had 3 main complaints. The first was the bathroom felt outdated compared to everything else. The sink handles were loose, the toilet flush strength was poor, the tub/shower combination was awkward, and so on. The second complaint was the air conditioning setup. The room air conditioning worked, but they also had an additional unit in the room piped through the window. This allowed air, noise, and more into the room via the propped windows with no way to close them. It made for noisy nights considering the pedicabs blasting music and sirens and other such noises. Finally, their minibar setup is terrible. The prices are absurd, even for a more expensive hotel. You do get 2 free bottles of water a day which is great, but since the fridge is packed with expensive drinks, there is no place for you to store anything yourself. Basically, the minifridge is a minibar only. And its setup is massive in the room. It felt like we were being pushed to spend $10 on a mini can of Pringles or whatever else was available the whole time. Great hotel. Not sure its worth the price per night.
Se hospedó 6 noches en abril de 2024
Respuesta de Customer Service el 29 abr. 2024
James, we appreciate you taking the time to share your experience at Michelangelo Hotel New York. It's rejuvenating to hear that our convenient location, striking lobby, impeccably maintained rooms, and homely team added value to your stay.We regret, however, hearing about several aspects that did not live up to your expectations. We understand the bathroom fixtures may require some enhancements. Also, it's unfortunate if our air conditioning setup and noise from outside affected your peaceful sleep. Regarding your observation on the mini bar provisions, we grasp that the lack of free space might not have been optimal for personal use.Your feedback is constructive and will be shared with the concerned teams for any possible improvements. Despite your concerns, it's pleasing to hear your acknowledgment of us as a great hotel. Should you choose to return, we assure you we strive to enhance your next stay with us.

10/10 Excelente

HIDEKI

Le gustó: Estado de la propiedad e instalaciones
Location! LOCATION!
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 28 abr. 2024
Hideki, it's delightful to hear your appreciation for Michelangelo Hotel New York's strategic setting. We're thrilled it enhanced your time in the city. We anticipate your return in the future. Thank you for choosing to stay at Michelangelo Hotel New York.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location to midtown.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 26 abr. 2024
William, it's sincerely pleasing to know you enjoyed the convenient location of the Michelangelo Hotel New York. Your feedback is valuable to us and we look forward to the privilege of serving you again in the future.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service el 27 abr. 2024
Jennifer, it's heartening to know that your stay at Michelangelo Hotel New York met your expectations. Thank you for sharing your rating through an Expedia Review - we truly appreciate it. Our dedicated colleagues look forward to welcoming you back for another exceptional stay.

8/10 Bueno

Shekofe, Yorba Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención
The location and the staff was excellent but unfortunately the rooms are old and our heater was on constantly which made us very uncomfortable to sleep at the room temperature was high. The hotel manager did offer us a suite but since it was our final night there we stayed in our room. They need to upgrade the rooms.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 26 abr. 2024
Shekofe, thank you for choosing Michelangelo Hotel New York and taking the time to share your thoughts. It is wonderful to hear you appreciated our prime location and the excellent service delivered by our team members. Regarding your issue with the room temperature and the age of our rooms, we truly value your feedback as it helps us in our ongoing efforts to improve our services and facilities. We look forward to the opportunity of providing you with an even better experience on your next visit.

10/10 Excelente

Sharla L

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Michelangelo is the bomb! On my next trip to NYC, this is the place I prefer to stay. When a place to stay is this great, why look anywhere else:-) Staff is remarkable!!!!!
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 23 abr. 2024
Sharla, thank you for sharing your stellar feedback about your experience at Michelangelo Hotel New York. We're thrilled that you classified our hotel as "the bomb" and appreciated the standout service from our team members. Your preference to choose us again for your future stay means a lot to us. We certainly look forward to welcoming you back. Safe travels until then!

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent. Very pleased with our stay
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 22 abr. 2024
David, thank you for sharing your experience at Michelangelo Hotel New York. It's wonderful to read that you were very pleased with your stay! We look forward to welcoming you back in the future.

10/10 Excelente

Roy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My daughter and I had an amazing experience for our first trip to NYC. The hotel was in a great location easily accessible to all shops and attractions. We arrived very early and were able to check in and take a nap before hitting the streets. Our room was clean, quiet and great toiletries for our use. The shower pressure was wonderful and the beds were very comfortable. We felt safe and had great service at the desk and bar. The doormen were very helpful in getting us transportation to the airport and assisting with storing our luggage.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 22 abr. 2024
Roy, it's gratifying to hear that you and your daughter had a remarkable trip at Michelangelo Hotel New York. We take pride in our strategic location and the satisfying accommodations we provide. From the early check-in to the excellent services from our team members, we are pleased to have contributed positively to your NYC adventure. Your feedback regarding the comfortable beds and convenient transportation assistance is also appreciated. We eagerly anticipate the opportunity to serve you again in the future.

8/10 Bueno

Erin

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is wonderful, as always, and add so much to a visit! The rooms are spacious, the bed is very comfortable and the layout is great-perhaps it’s time for a refresh of some of the living area décor and furniture as it’s showing its wear.
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 21 abr. 2024
Erin, it's fantastic to hear you appreciated the wonderful team members at Michelangelo Hotel New York, the spaciousness of your room, and the comfortable bed. Your note concerning the enhancement of the living area embellishments is well received. We continuously aspire to improve and your feedback plays a crucial role in this. We aim to deliver an even more enjoyable stay for you next time.

10/10 Excelente

Michele

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff in this hotel is outstanding!!! Henry and Teodre are the first staff members you come in contact with and they radiate joy you can see that they love what they do and make sure your stay is special. The bartending staff is fantastic, Carmen made us feel special, on our second night with her we came in and she remembered what we liked to drink. I will only stay at the Michelangelo every time I am back in New York they do customer service right!
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 17 abr. 2024
Michele, we are thrilled that you had such an enjoyable experience at the Michelangelo Hotel New York! It's so heartening to hear that Henry, Teodre, and Carmen left such vivid and joyful impressions. Our dedicated team members take immense pride in creating memorable moments for all our guests. We look forward to your return visits, and to making each one as special as the last.

10/10 Excelente

Christine

Spacious rooms, convenient location. Corner room on 7th was a little noisy but overall comfortable stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 16 abr. 2024
Christine, we're thrilled to know you found comfort in the spacious rooms at the Michelangelo Hotel New York and enjoyed our convenient location. We appreciate your mention of the noise, rest assured it's an aspect we continually work on. We can't wait to impress you even more on your next visit.

10/10 Excelente

Mary B. Flynn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice hotel but no bedside lamps or coffee / tea facilities in room.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 10 abr. 2024
Mary, thank you for choosing the Michelangelo Hotel New York for your stay. We're glad you found our establishment appealing. Your suggestions concerning the absence of bedside lamps and in-room beverage amenities have been taken on board. Your feedback is valuable in helping us enhance every guest's experience. We look forward to welcoming you back soon!

10/10 Excelente

CAREN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I received an upgrade to a very nice suite
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 abr. 2024
CAREN, it's fantastic to hear that you enjoyed the upgraded suite at Michelangelo Hotel New York. Our goal is to exceed guest exceptions and it seems we were able to do just that. We look forward to welcoming you back in the near future. Safe travels.

10/10 Excelente

Cande

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 3 abr. 2024
Cande, thank you for choosing the Michelangelo Hotel New York and taking time to rate us. We are thrilled to learn you had an exceptional experience. Your feedback is invaluable, and we hope to welcome you back soon.

4/10 Mediocre

Galina

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 3 abr. 2024
Galina, it seems your experience at our establishment didn't meet expectations. We're committed to improving our guests' experiences and your input is invaluable in our pursuit of excellence. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 Excelente

Catherine

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Confortable and spacious rooms. Great staff. Excellent location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 2 abr. 2024
Catherine, it's delightful to hear that you enjoyed your stay at the Michelangelo Hotel New York. We strive to provide comfortable, roomy accommodations and a prime setting for all our guests. Our team members appreciates your compliments and look forward to welcoming you back in the future.

8/10 Bueno

Nicole, Fair Lawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is lovely and the rooms are nice. The location is central to everything in the theater district. My only complaint is the temperature in the room. The air conditioning would not stay on so it was warm and stuffy. This made sleeping difficult for me.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 1 abr. 2024
Nicole, thank you for sharing your experience at the Michelangelo Hotel New York. We're pleased to know you appreciated the prime location and lovely team members. Regarding the air conditioning concern, we understand that comfort is paramount, and we regret this aspect may have marred your stay. Rest assured, your feedback will be passed on to the appropriate team for review. We hope to have the pleasure of welcoming you again for a more comfortable experience.

10/10 Excelente

Jamie

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Amazing location
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 31 mar. 2024
Thank you for taking the time to leave this fantastic review, Jamie!We're happy to hear you had such a wonderful experience with us at Michelangelo Hotel New York and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!

10/10 Excelente

Theresa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding service and staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 29 mar. 2024
Theresa, thank you for your wonderful feedback! It's fantastic to hear your appreciation towards our team members at Michelangelo Hotel New York for their outstanding service. We strive to deliver memorable experiences for our guests and are thrilled we exceeded your expectations. We eagerly await your return visit!

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Nielah el 26 mar. 2024
Thank you for your feedback we look forward to your next stay.

8/10 Bueno

Jeneta, Lafayette Hill

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Nielah el 26 mar. 2024
Thank you for your feedback we look forward to your next stay.

10/10 Excelente

Kristin

Viajó con su pareja
The Michelangelo is an absolute gem, perfectly located, nicely decorated, and with some striking antiques in the lobby. The staff is friendly and attentive, and does their best to make you feel at home. We’ve stayed several times and it’s comforting to be recognized when we return. The bar is excellent, and the only discordant note is having to pay a hefty fee, with tip, for morning coffee.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 26 mar. 2024
Kristin, it's a delight to learn that you think of Michelangelo Hotel New York as an absolute gem. We're pleased that you appreciate our unique décor and prime location. It's also wonderful to hear our team members' friendliness and attentiveness are making your stays even more comfortable. The fact that you continue to return is the highest compliment we could receive. We acknowledge your feedback regarding the morning coffee and will consider it for bettering our guest experience. We eagerly anticipate your next visit.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kind staff, great room and super clean
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 26 mar. 2024
Elizabeth, we appreciate your fantastic feedback about Michelangelo Hotel New York. Your compliments regarding our dedicated team members, exceptional room, and impeccable cleanliness absolutely made our day. It was a great joy to host you, and we're looking forward to welcoming you back soon!

10/10 Excelente

joanna, boston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Consistently excellent and the staff is most professional and accommodating. Simply top notch!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 22 mar. 2024
Joanna, it's wonderful to hear that your experience at the Michelangelo Hotel New York was consistently excellent. We are thrilled to know you found our team members professional and accommodating. We appreciate your top-notch review and are looking forward to welcoming you back.

10/10 Excelente

Mai

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Valet right in front, really clean and beautiful rooms. felt like something out of the Great Gatsby scene where they are partying in the hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 21 mar. 2024
Mai, we're thrilled to read that you enjoyed your stay at the Michelangelo Hotel New York, especially appreciating our front valet service and immaculate, beautifully-presented rooms. Your comparison of our ambiance to a scene from the Great Gatsby is delightful. We can't wait to welcome you back for another grand experience in the future!

6/10 Aceptable

Gisselly, Albuquerque

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
They need to clean the carpets
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Gisselly, thank you for your comments. We appreciate your suggestion surrounding the cleanliness of specific areas as it helps us improve. Please be assured that our team members are dedicated to maintaining a clean and comfortable environment. We do hope to welcome you back sometime in the future.

10/10 Excelente

robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very elegant hotel. quite soundproof from outside traffic and hallway noise. Bar ok and limited. has some room service (did not use) .
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 16 mar. 2024
Robert, it's brilliant to hear you appreciated the sophistication and tranquility of Michelangelo Hotel New York. We're glad that even with the bustling city life, you found solace within our confines. We appreciate your feedback about the bar and room service and will consider your comments for future enhancements. We hope to accommodate you again in the not too distant future.

8/10 Bueno

Helena

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great location. Large rooms. Could do with some modernisation eg shower fixtures
Se hospedó 3 noches en marzo de 2024
Respuesta de Nielah el 12 mar. 2024
Thank you for your feedback! We'll take your suggestion about updating the shower fixtures into consideration for future improvements. We're glad you enjoyed our location and spacious rooms.

10/10 Excelente

Clifford, Pacifica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great as usual
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 11 mar. 2024
Clifford, it's wonderful to hear that your time at Michelangelo Hotel New York lived up to your expectations. We appreciate your continued loyalty and we look forward to your next stay with us. Thank you for sharing your experiences in this Expedia review.

8/10 Bueno

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location to restaurants and shows. Staff, especially doormen extremely helpful and friendly. The only negative would be no in room coffee and the cost of a cup in the lounge of $8.00 as well as a can of soda for $9.00 is excessive given cost of room.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 9 mar. 2024
Charles, thank you for your valuable feedback. It's wonderful to know you found the Michelangelo Hotel New York's location convenient and our doormen particularly helpful. We also understand your point regarding in-room brewing amenities and lounge pricing. Rest assured, we constantly evaluate guest feedback to enhance our service offerings. We’re looking forward to welcoming you back during your next visit to New York.

8/10 Bueno

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Very Nice Staff. Didn’t like huge advertising screens on building next to our room. Couldn't shut curtains because they blocked the heater. Some of the outlets weren't working.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 9 mar. 2024
Pamela, it's great to hear that the team at Michelangelo Hotel New York left such a positive impression on you. We understand your concerns regarding the exterior screens and the room's configuration. Our maintenance team will be alerted to look into the situation with the outlets. We hope your experience didn't overshadow your overall stay and we're looking forward to welcoming you back.

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lobby, doorman and suite very nice great location
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 3 mar. 2024
Karen, we're thrilled that you found the Michelangelo Hotel New York's location to be excellent and our lobby, suite and doorman services highly appealing. Your satisfaction is our priority, and we're heartened that your expectations were met. We eagerly await your next visit!