The Lowell has it all, but your rating system does not emphasize the most important Ingredient of all: people. I have stayed in many, many fine hotels in the states and in Europe, but never, repeat, NEVER met a finer, more competent, caring, and most certainly, genuinely friendlier staff in any of them. As anyone who has visited Manhattan knows, whatever one wishes can be found there, but it is the staff at the Lowell that made my visit the most unforgettable five days that I have ever experienced.