We had a service dog and the guy at front desk at night had already gave us the kyes and, as soon as he saw the dog, he wanted to change the room, with out any explanation.
Plus. The woman working at the front desk in tge morning, said we can not have a dog there because she was allergic. As my known ledge,The motel is pet friendly and ours in not a dog, is a service dog and we showed his id at front desk.