I had stayed at this very same property 4 years ago and loved it. Owner was very attentive and all amenities were in order...this time however was different. I was texted by the owners wife several days before my arrival to be sure not to arrive prior to 4pm. I assured her that we would be arriving after 4 because our flight was not arriving in New Orleans till after 330. I texted the owner as we were climbing in our UBER and leaving the airport to let him know that we were on our way. 5 minutes prior to actual arrival at the house I received a text back stating that the property was not ready for us, and that the party that had been staying there had not left. It was approximately 4:45 when we arrived at the house. We were met on the porch by the owner and his wife who stated that all of the previous renters belongings were still in the unit, they had been unable to reach them. Also, the unit had not been cleaned. Needless to say we were pretty fed up about this because we felt that if check out time is 11 am, the owners should have made it a point to check to see if the previously renting party had vacated the premises. It seemed that it was a complete oversight on the owners part. Eventually after a wait on the front porch of another 45 minutes we were able to get into the property. The owners wife apologized and said the she would take off our cleaning fee, (we already had paid it, we got no money refunded by the owner), that she did clean the bathroom, mop the floor, and change our sheets...I hate to say this, but I feel very questionable about this as the floor wasn't even damp, and there were long black hairs in the shower that did not come from my head or my traveling companion. Also, we had to ask for toilet paper as there was none at all in the bathroom.
I'm sorry Andy, you did good the first time, but I was quite disappointed this time. Also, FYI, the walls are thin. We could hear your TV and all of your cussing and yelling at eachother