2/10 Terrible
Nairi M.
3 ago. 2025
Worse stay
We were unable to check in and had an incredibly disappointing experience. Upon arrival, we found a dead cockroach in the room, which was unacceptable. There were also major plumbing issues—there was no hot water for a shower—and the air conditioning didn’t work at all during our stay. On top of that, a dog was barking nonstop throughout the day, making it impossible to relax. When I brought all of this to the host’s attention, she said she would issue a refund but was unhelpful and clearly struggled to figure out how to process it. The whole situation was extremely frustrating and unprofessional. Now I’m fighting with cc to get my refund since VRBO customer service is beyond terrible as well.

Nairi M.
Se hospedó 2 noches en agosto de 2025