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Opiniones sobre The Singular Patagonia

4.5 out of 5
The Singular Patagonia
Km 5 Norte Puerto Bories, Natales, Magallanes

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 78 de 96 opiniones" "
Evaluación: 8 - Bueno. 12 de 96 opiniones" "
Evaluación: 6 - Aceptable. 2 de 96 opiniones" "
Evaluación: 4 - Mediocre. 4 de 96 opiniones" "
Evaluación: 2 - Terrible. 0 de 96 opiniones" "

9,8/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

schtephanie

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Adriana

Se hospedó 5 noches en abril de 2022

10/10 Excelente

sebastian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

ernesto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2021
Respuesta de Sabrina Tettamanti - Gerente Operaciones el 16 nov. 2021
Estimado Ernesto, Muchas gracias por tomarse el tiempo de compartir la valoración de su experiencia en The Singular Patagonia. Esperamos poder recibirlo en una próxima oportunidad. ¡Un saludo cordial!

8/10 Bueno

Marcela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2020
Respuesta de Lola Conget el 19 feb. 2020
Thank you for providing the rating of your experience at our hotel! Thank you and I wish you a Singular day!

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Cristobal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2017

10/10 Excelente

Hipolito

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increible hotel
Una experiencia increible

10/10 Excelente

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel FABULOSO
Hotel FABULOSO. Muy buena atención, con una gastronomía EXCELENTE. Todas las personas que trabajan muy amables. Siempre dispuestos a ayudar en todo lo que necesites. Los tour del Hotel muy buenos, con guías muy preparados. Para repetírselo.

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo mejor, espectacular todo
Un lugar ideal. 100% recomendable.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble el hotel, muy buen servicio ricas piezas buena comida preciosa decoración muy recomendable

10/10 Excelente

Antonia, Santiago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Felicitaciones a los dueños y administradores
Impresionante, realmente un lujo de hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel hermoso, altísima calidad en todo
Los. Cuartos con vista espectacular al lago y montañas, cuartos de lujo, la comida es excelente. El personal bueno en general, un poco joven lo cual a veces pudiera faltar esa experiencia en el servicio para un hotel de esta calidad.

10/10 Excelente

Pablo, Madrid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excepcional
Estupendo hotel en un paraje excepcional

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
5 dias en la patagonia
espectacular el hotel servicio extraordinario paisajes increibles

10/10 Excelente

Eduardo, Santiago, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buenisimo
El desayuno muy bueno, pero no atendido a la altura de lo demás. Propongo destacar que en el precio de la estadia NO se incluyen IVA

10/10 Excelente

Enrique, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel único con una atención notable.
Todo excelente. Especialmente la atención del personal y la gastronomía. La decoración extraordinaria y singular.

10/10 Excelente

Ganning, Irvine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
historical museum, excellent dining option, good service and water front view
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jessica

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anju, bakersfield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Sonam

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mark

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Singular Puerto Natales ⭐️⭐️⭐️⭐️⭐️
The Singular is a beautiful hotel. What an experience! The staff is amazing! 5-Star all the way. Great views from the panoramic window out across the water and into the snow capped mountains. By far the best of Puerto Natales, if not all of Chile! Highly recommend!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Rodney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very unique property with world class service.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Rachel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a truly unique property, especially for industrial revolution lovers. Amazing views, beautiful rooms, attentive staff, gorgeous bar and dining area. Absolutely loved and would stay again.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Henrietta

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
We had a fantastic stay. Although it was only one night, the service was incredible. We loved the spa, and dinner was amazing.
Se hospedó 1 noche en octubre de 2023
Respuesta de Matías Nicolas - Guest Relations el 24 oct. 2023
Dear Niekirk,We greatly appreciate your feedback regarding your stay at The Singular Patagonia.We are delighted to hear that you enjoyed the hotel, our exceptional gastronomy, a variety of excursions, and found the service to meet the high standard we strive for. Our aim is to treat every guest as special as they deserve.We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to the opportunity to serve you again in the future.Kind regards,Matías NicolasGuest Relations

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best hotel I’ve ever stayed in and the staff are incredible.
Se hospedó 6 noches en octubre de 2023
Respuesta de Matías Nicolas - Guest Relations el 24 oct. 2023
Dear Mr. RazumovskyWe greatly appreciate your feedback regarding your stay at The Singular Patagonia.We are delighted to hear that you enjoyed the hotel, our exceptional gastronomy, and found the service to meet the high standard we strive for.We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to the opportunity to serve you again in the future!Kind regards,Matías NicolasGuest Relations

10/10 Excelente

Oscar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property and Service!
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Marco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel ricavato in struttura relativa a vecchio magazzino storico per il trattamento e refrigerazione della carne, con annesso museo. Location interessante, struttura molto piacevole. Andrebbero levati un po’ di rottami sparsi nelle vicinanze esterne della struttura.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Marco

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ottima location, recupero vecchia struttura con ottimo ambiente e servizio
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Bernard

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The restaurant was amazing. The room views were beautiful.
Se hospedó 3 noches en marzo de 2023

4/10 Mediocre

Jason

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
By no means worth the price. I had a very long check-in delay and watched many other travels arrive later than me check in and get rooms earlier. Management then tried to gaslight me by saying that they “upgraded my room” for the inconvenience when I had already rented the most expensive room in the hotel. They didn’t even bother apologizing. Also the king beds are two twin beds which is disappointing and not as comfortable as a true king — which is what I had thought I paid for. By no means a 5 star hotel by Western standards.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

sandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent sercvice. The hotel is stunning. The staff is wonderful

10/10 Excelente

alexandre

Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Ludmila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Rebecca

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Best hotel in Chilean Patagonia
This was our 2nd time at the Singular in Puerto Natales. First stay was in 2013. I must say, this property is amazing and def one of my favs in South America. We were a little disappointed with the service at the restaurant this time. The wait staff didn’t seem to be well trained and informed about their own menu. The organized tours were great - great attention to detail. If in Chilean Patagonia, I would def recommend splurging a bit and staying here.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Sabrina Tettamanti - Operations Manager el 17 ene. 2022
Dear Rebecca, Thank you very much for taking the time to share your feedback about your recent stay in The Singular Patagonia We are very glad you enjoy your time with us! We will work with the Restaurant Manager in order to improve our restaurant service. Please accept our appologizes for not being able to meet your expectations. We hope to have a second chance for you to receive a complete and satisfying Singular experience! We look forward to welcoming you again in the very near future! Kind regards,

8/10 Bueno

Ramiro

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Extraordinary beautifull place. Very unique and refined. Excellent restaurant with the luxury of having fresh chilean king crab (best in te world). Quite confortable and beautiful rooms with amazing view. Decoration is among the best I have seen in the world of luxury hotels
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sabrina Tettamanti - Operations Manager el 23 dic. 2021
Dear Ramiro, Thank you ver much for rating The Singular Patagonia! We really appreciate you choosing to enjoy your time with us. We look forward to welcoming you again in the very near future! Thank you and have Singular day!

10/10 Excelente

Ciindy, USA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is outstanding , we stayed for 3 nights and had wonderful time . Food is great , the view of this hotel is incredible beautiful .
Se hospedó 3 noches en febrero de 2020
Respuesta de Lola Conget el 28 feb. 2020
Dear Ciindy, Thank you for taking the time to provide a review of your experience at our hotel! We really appreciate you choosing to enjoy your time with us. We’re delighted to hear that you were comfortable in our accommodations and that you got to enjoy some of Patagonia's spectacular views. We look forward to the pleasure of hosting you once more.Thank you and have a Singular day!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is beautiful, staff amazing, no gym and small pool but the rest makes up for those down falls. Love the hidden specialized restaurant with pre fix menu. Was incredible food!!
Se hospedó 3 noches en febrero de 2020
Respuesta de Lola Conget el 19 feb. 2020
Dear Guest, Thank you for taking the time to leave us your comments regarding your experience at The Singular Patagonia. It is always a pleasure to receive positive feedback. We’re delighted that you did indeed enjoy the hotel and our gastronomy based on high quality chilean products. It is our biggest reward to realized that you have captured the Singular’s essence! At the same time, we appreciate the time you took to share your concerns about the SPA facilities. Together with our team, we are taking the appropriate measures to address the problem and avoid any future inconveniences. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Therefore, your feedback it's really important to us. We look forward to welcoming you soon to enjoy a Singular stay!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wow what a hotel! Converted from a slaughterhouse to a hotel. An amazing place. Staff were incredible. Restaurant was amazing. Facilities were excellent. We did not realize it was all inclusive. Many guided tours in the area all included with your stay. A must stay in Patagonia!
Se hospedó 5 noches en enero de 2020
Respuesta de Lola Conget el 4 feb. 2020
Dear Guest, Thank you for providing your feedback about your recent stay. We’re delighted to hear that you did indeed enjoy the hotel and you got to enjoy some of the most Patagonia's spectacular views. It is our biggest reward to realize that you have captured the Singular’s essence. At The Singular Patagonia, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Thank you again for sharing your experience, and we look forward to serving you in the future. Thank you and I wish you a Singular day!

10/10 Excelente

Cliente verificado

Se hospedó 6 noches en noviembre de 2019
Respuesta de Lola el 2 dic. 2019
We appreciate your comments regarding your stay at The Singular Patagonia. It is always a pleasure to receive positive feedback.

4/10 Mediocre

Cliente verificado

Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2019
Respuesta de Lola Conget el 5 nov. 2019
Thank you for taking the time to leave us this review about your experience at The Singular Patagonia. I wish you a Singular week ahead!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Singular is a beautiful hotel with a very interesting history. The staff are fantastic, trained to know each customer by name. The rooms are large, spacious, and clean. The food is delicious. Don’t eat at the bar.. the experience in the dining room is significantly more polished. The spa is small, but nice. I did one excursion with Valentina/Nicholas, and they were excellent guides. The hotel is short drive or 45min walk into town.. highly recommend spending a little bit of time in Puerto Natales town.
Se hospedó 2 noches en marzo de 2019
Respuesta de Lola C el 9 may. 2019
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. We have already revised what you mentioned regarding bar service and we are working on the necessary improvements to avoid future inconveniences. We are sorry if your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Singular Patagonia we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We hope to be able to have a new opportunity to deliver a complete and satisfactory Singular experience! Thank you and have Singular day!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing location and unique given its history and the care that has been taken in restoring the property as a hotel.
Se hospedó 1 noche en marzo de 2019
Respuesta de Lola C el 9 may. 2019
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excelente

belchior

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel impressionante
Excelente!!!! Hotel maravilhoso, melhor opção com certeza para visitar Torres Del Paine
Se hospedó 2 noches en marzo de 2019
Respuesta de Lola C el 9 may. 2019
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Endroit fabuleux
Se hospedó 1 noche en febrero de 2019
Respuesta de Lola C el 9 may. 2019
Dear Guest, Thank you for taking the time to provide the review of your experience at The Singular Patagonia! Hope to have you again with us!

6/10 Aceptable

simone

Le gustó: Limpieza, estado de la propiedad e instalaciones
The place is cool, like a museum. They have reconditioned the place well. But it felt a bit cold and stark. The service was out of place and they charged way to much for the simple accommodation. Bedding was not that cozy, restaurant options were limited, and spa was minimal.
Se hospedó 7 noches en febrero de 2019
Respuesta de Lola C el 9 may. 2019
Dear Guest, Thank you for taking the time to provide the review of your experience at The Singular Santiago! We usually get comments about different temperatures when transitioning between both areas but, we believe that this is a reminder that we are at the end of the world, in the remote and how pioneers used to live. In addition, we are sorry if your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Singular Santiago we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We hope to be able to have a new opportunity to deliver a complete and satisfactory Singular experience!

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un rêve
Le plus bel endroit de tout le Chili/Patagonie et Argentine Un hôtel digne de ce nom de son classement un personnel aussi gentil que compétent des chambres de rêve et une bonne cuisine ... Bravo
Se hospedó 1 noche en febrero de 2019
Respuesta de Lola C el 9 may. 2019
Thank you for providing your review of your experience at The Singular Patagonia! It is our biggest reward to realized that you have captured the Singular’s essence. We look forward to the pleasure of hosting you once more. Thank you and have Singular day!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2019