I hate to disagree with others. But we thought this place was just okay. I think the listing should specifically say that there are no exterior windows other than the skylights. I could have read the reviews more carefully, but they were all so positive that I skipped that. I found it very isolating and strange to not be able to see where I was in the city, check the weather, etc.
If that were the only thing, I wouldn’t have rated this three stars. Some other things:
There were no tissues provided. This is pretty standard for a hotel or rental. There was plenty of toilet paper, but it was cheap and thin.
The single trash can on the bottom level was very small, the lid was dented, the lever seemed compromised.
The sheets were scratchy.
There was no additional blanket. It would have been nice to have an extra and/or one upstairs to use when sitting on the couch.
One bathroom sink didn’t drain well.
These may feel like small things. And they are. But these are the small things that add up to a great (or, in this case, not so great) experience.
The location was great, the communication was great, check in was easy. I don’t mind taking the trash to the basement. There was a “hotline” to call if you have problems. But none of my complaints rise to hotline level. When I’m sitting on the couch at 10:00 at night, wishing for a blanket, I’m not going to call a hotline.
I also don’t like the pressure to give a 5 star review. It feels manipulative and not genuine.