This property is exactly as described. It is clean as well-maintained and the rental company is very responsive.
However, this property serves as a great example of the difference between your experience with a large rental company and that of a local family-owned property. While this rental company is very responsive, they are also inflexible. They manage this property to optimize efficiency for them, not to improve the renter’s experience.
For example, our flight arrived at noon, and while we were well aware that the checkin time is 4 (which is later than most), we also saw that the unit was not rented the night before our arrival, so hoped to at least drop our luggage off. We were told no, we could not have an early checkin, nor could we drop off luggage (even though they have an empty garage that could easily accommodate the luggage). They claimed that they cannot accept luggage for legal reasons, which is the answer you would expect from a large rental company optimizing their efficiency. We then asked if we could get a late checkout (again did not see that the unit was rented the next day) and were told we could have one hour later. However, when we returned after brunch, 30 minutes before our checkout time, the door code had already changed and we could not get in.
So, if you are OK with an impersonal, inflexible host experience, this place is well-equipped and well-maintained. If you want a host that will work with you and do all that they can to try to make your experience excellent, this is probably not the place.