4/10 Mediocre
David S.
23 jun. 2025
Overbearing Check-in and Checkout
First of all, this is a corporate apartment. The staff has made it very clear there is NO flexibility in check in and check out. The emails and instructions are quite threatening which I find really distasteful and so typical of corporate rentals. If you don’t checkout by precisely 10am or earlier, you face a 75 per hour fine. By the way, the check out is 10am. So if you have work to complete and still need internet, find a Starbucks. Check in is no better. It is 4pm and not a minute early, literally. Their door look is programmed to open at 4pm. When you ask for exceptions, you get a “form text” saying no early check ins. When you think they might let you check in early, they tell you they will contact you if you can. But they don’t. We arrived before our check in time and there was no evidence the apartment was still being cleaned. We saw no housekeeping leave while we waited. We did ask about checking in earlier and got no call. You have been warned. I find private hosts to be much more flexible than a corporate office staff that does not answer the call without a couple prompts on your dialpad. Then it is likely to go to a message. One more thing, the apartment building entry instructions were incorrect. We needed help from another building resident.
David S.
Se hospedó 3 noches en junio de 2025