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Opiniones sobre Villa Elisio Hotel & Spa

Villa Elisio Hotel & Spa
29 Via Luca Samuele Cagnazzi, Naples, Naples

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 69 de 111 opiniones" "
Evaluación: 8 - Bueno. 21 de 111 opiniones" "
Evaluación: 6 - Aceptable. 6 de 111 opiniones" "
Evaluación: 4 - Mediocre. 9 de 111 opiniones" "
Evaluación: 2 - Terrible. 6 de 111 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Xavi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Desayuno completo, personal atento, habitación limpia y correcta
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Limpieza, instalación y personal muy bien. Ubicación un poco lejos del centro. El desayuno escaso y poco variado
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Andreea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a pleasant trip!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Tracy Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would recommend a faster commercial toaster property nice but bit far to walk but taxis available
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Catelyn

Le gustó: Personal y atención, servicios
Bathroom was not cleaned well but the staff was very nice and helpful
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sandra, TORONTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff waa very friendly and accomdating. I will definitely stay there again. I lived Naples and the staff contibuted to my first impresion of the city.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Lukas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was all perfect, and what i expected. Very clean e very nice.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

PierPaolo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ngalph

Amazing service
Thank you guys you made my 10th wedding anniversary magic my wife was very happy with the room decorations free drinks and the staffs was lovely ❤️
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mario

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Baback

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 6 noches en octubre de 2023

6/10 Aceptable

Dondra

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Service was great, everyone was nice a d helpful. Breakfast was very good. Location was not great and a little too far to walk to main attractions due to the inclines. Room was ok, Not totally clean, overall good but not worth the price paid.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel itself is excellent. Breakfast was lovely and so was the garden area outside. It just happens to be an oasis in a less desirable area of the city. Staff are wonderful. We really did love the hotel.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great people
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jason

Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Took £250 deposit off me and wouldn’t refund it, Wi-Fi and hot water hot working
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is my first time at this and we like it so much
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Jeff

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Deborah

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Axelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Zeer nette kamers , heel vriendelijk personeel alles wat je moet hebben zeker een aanrader , afstand van het centrum iets te ver voor wandelafstand
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

mauricio, bogota

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, big rooms, clean and safe. But the best part is the staff. What a nice people, helpful, friendly and knowledgeable. Amazing hotel. When going to Napoli, I’ll go to Villa Elisio always!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is a gem and the staff are wonderful and very professional.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a short stay in Naples and this hotel hit the spot! It is conveniently located close to the port. Easy to get to and a lovely space. My family and I enjoyed our stay here! Gratzi !
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

John

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is clearly not meant for an American just staying for a few days. Expedia works through two separate companies in connecting us with this reservation which led to a lot of confusing emails, the need to coordinate via “WhatsApp,” and a very disorganized check in process. The biggest issue is this rental was meant for long-term, so there is literally nothing in it (hotel style amenities). We couldn’t use the hot water in the air conditioner at the same time, our door broke, and while the on-site staff was fantastic and friendly. I honestly think Expedia is derelict and even listing this on their website.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Navid

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing hotel! 5 start service. Staff is exceptional. Breakfast was great. Very well maintained and the hotel made sure there was everything we needed present at the room when we arrived. This was extremely helpful as I was traveling with kids. This was our best hotel in Italy. They staff was always receptive to our need and arranged for a nice private driver to take us around Naples, to Pompeii abdate night dinner to the coast.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Igor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall the property was in great condition. Staff was very friendly and helpful the entire trip. The area around the hotel is not the most intuitive; limited local dining options and transportation without a scooter. Great place to stay for a passing through visitor.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

S C

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A mejorar la limpieza del cuarto
Camas confortables. El desayuno súper completo y variado La limpieza del cuarto muy floja
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Peter

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Murray

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had to book it last minute after our flight was cancelled in the early hours of the morning so can't really comment on the area around the hotel. Staff were on hand at 3am to welcome us, everything explained quickly and pleasantly surprised by the cleanliness & size of the room and of the hotel. Very comfortable evening and a decent enough breakfast in the morning, wide selection to choose from.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Tiffany

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sachin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed here 1 night before flight back to states. It’s close to the airport, but also close to shopping area and historic center. The staff is very friendly and accommodating. The taxi driver had a hard time finding the property, but the other taxi drivers, hotel recommended, were able to find it. Would recommend as it’s a short taxi ride to most sites.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Ana, Aventura

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was excellent. Super clean and the staff very friendly. The room is spacious and the beds are comfortable. The area around it doesn’t look nice but that’s how Napoli is.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Amy

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Fred

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is excellent in all of the important categories. The staff are excellent and friendly. Our room was very comfortable and well appointed. The breakfast was the best of any hotel in which stayed. However, it is in a location that is somewhat removed from the downtown area, and the streets are busy and noisy at night. Despite the street commotion, the hotel is remarkably quiet inside. This hotel is a perfect place, but it is not in a perfect area of the city. Be prepared to walk a bit of a distance to access public transportation. If you are a taxicab person, then this is the right place to be!
Se hospedó 2 noches en junio de 2023

10/10 Excelente

caleb

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We arrived late and they were very attentive. HIGHLY Recommend!!!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is off the beaten path of super busy Naples which was perfect. Walkable to the museum. The staff were more like hosts and old friends. David and Gabriella took amazing care of us including setting up transportation and tours. We couldn't have asked for more. Breakfast was amazing every day with more friendly faces ensuring we had whatever we needed. There's a small bar area on the main floor that's available 24 hours as there is always someone on duty. The hotel itself is older but updated and clean with character. We had a jacuzzi in our room which we never got to use. Its truly a super special place. Off the breakfaat area is a beautiful garden where you can spot parakeets in the morning. Restaurants in the area are fantastic and friendly and there's no better place to get a cannoli. As you can tell, we highly recommend!
Se hospedó 4 noches en mayo de 2023

8/10 Bueno

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Brief stay in Naples
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Alyssa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was divine. The staff were so kind and patient. The room was clean, comfortable and well accommodatedfor a pregnant woman.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was wonderful and so was our room. We had a room with the spa on the terrace.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en enero de 2023

8/10 Bueno

Picca

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mother and daughter
Stayed with my daughter on a break, hotel a distance from the town centre and Port, which didn’t bother us as we are good walkers and taxis are available. Hotel staff are a credit to them , especially Gabriela who was excellent, nothing was too much trouble for her. Excellent beautician at bottom of road, 2 minutes walk, massage and facial superb. Trip to Capri, well worth it, will certainly return for longer stay.
Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Marc

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just perfect! In a very typical district of Napoli! Large room , perfect breakfast ! Thank you!
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Before you book this hotel, its worth knowing that driving in Naples is not for the faint of heart! The hotel is located up a rather steep narrow alleyway - but if you can manage it, its worth it! We booked a room with a balcony and jetted tub and it was well worth the extra cost. Staff were very friendly and helpful.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kimber

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here was so nice and very helpful the whole stay! Our room was perfect for what we needed and the spa and sauna were a great extra touch. The only things we didnt enjoy was the amount of noise we could hear in our room from the rest of the hotel.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Maria, Huntington Beach

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and cozy property, although it was not easy to access…super friendly and hospitable staff
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Location was an easy walk to all downtown areas
Se hospedó 4 noches en septiembre de 2022

4/10 Mediocre

Nivaldo

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Decepção
Infelizmente foi decepcionante. Na primeira noite o ar condicionado quebrou e falamos com o recepcionista e ele disse que não tinha o que fazer, não nos cedeu outro quarto e nos deu um ventilador. Na primeira noite pedidos uma sugestão de restaurante que nos foi dada a 600 metros mas infelizmente o bairro não nos pareceu seguro, ficamos com medo e retornamos de táxi em uma distância mínima. A recepção não chamou atenção da segurança. A garçonete do restaurante que fomos nos orientou a pedir um táxi. Realmente foi o pior hotel da nossa viagem.
Se hospedó 3 noches en septiembre de 2022