Terraza o patio

Opiniones sobre Silverado Resort

4 out of 5
Silverado Resort
1600 Atlas Peak Road, Napa, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 539 de 1000 opiniones" "
Evaluación: 8 - Bueno. 218 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 135 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 68 de 1000 opiniones" "
Evaluación: 2 - Terrible. 40 de 1000 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ARMANDO, San Luis Potosi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Armando,Thank you so much for taking the time to leave us a five-star review. We're delighted to hear that you had a wonderful experience during your stay with us. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again in the future for another fantastic stay in Napa Valley.

10/10 Excelente

Rafael

Se hospedó 1 noche en enero de 2024
Respuesta de Silverado Resort Manager el 17 ene. 2024
Dear Rafael, thank you for your 5-star review. We look forward to hosting you again soon.

2/10 Terrible

saleh

Le gustó: Limpieza, estado de la propiedad e instalaciones
They charged me a resort fee and in the app Expedia is kind of hide this information
Se hospedó 1 noche en diciembre de 2023
Respuesta de Resort Manager, Silverado Resort el 31 dic. 2023
Dear Saleh,Thank you for taking the time to submit a rating for our resort. When booking through the Expedia app, you can find details about the resort fee by clicking on the "price details" link near the subtotal. We apologize for any confusion caused by our booking partner and regret that you missed this information before booking your stay with us.We are constantly striving to enhance our guests' experiences and your feedback is highly appreciated.

10/10 Excelente

pinky, guadalajara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es muy sencilla la habitación a me toco pero lo principal era poder jugar en ese campo de golf! Espectacular!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Silverado Resort Management el 27 sept. 2023
Hola y gracias por tu reseña. Esperamos tenerle de regreso en el futuro para disfrutar más del golf.

10/10 Excelente

Pablo Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in process was very fast and kind. The property is amazing.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Silverado Resort Management el 19 sept. 2023
Hi Pablo, we're glad to hear you had a quick and friendly check in. We're also very pleased you enjoyed the property. We hope you enjoyed the rest of your stay at Silverado.

6/10 Aceptable

Roman

Viajó con su familia
No le gustó: Personal y atención
Hermoso Hotel, PESIMO SERVICIO
Es un hermoso hotel, con un pesimo servicio
Se hospedó 3 noches en agosto de 2023
Respuesta de Silverado Resort Management el 18 sept. 2023
Gracias por tu reseña. Cuando tenga tiempo, nos encantaría saber más sobre su visita y cómo podríamos mejorar.

2/10 Terrible

Emilio E

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Mi reservación a través de Expedía había sido cancelada. Tuve que pagar una tarifa más alta. El depósito de un día nunca se me reembolsó.
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 24 nov. 2021
Dear Emilio, We are sorry to hear about the issues you had dealing with the third-party booking and hope that it gets resolved soon. It is our hope that you were still able to enjoy everything our hotel has to offer. We wish you the best in your future travels.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tarifa elevada.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

GONZALO

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en junio de 2021

10/10 Excelente

María

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bonito lugar lo recomiendo, yo quiero regresar
Se hospedó 1 noche en noviembre de 2020
Respuesta de Alyssa T. el 17 nov. 2020
Thank you for such a great review! We look forward to welcoming you back!

10/10 Excelente

CARMEN L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy bonito
nos tocó una villa muy comoda, tiene una tiendita con vinos y quesos muy ricos de la zona, , es un lugar muy agradable para vacacionar, el cuarto muy amplio.
Se hospedó 5 noches en febrero de 2020

10/10 Excelente

Masayuki

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property and staff were awesome!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Laura

Le gustó: Servicios, estado de la propiedad e instalaciones
The rooms were outdated and we could hear our loud neighbors above us. In addition, my car was hit in the hotel's parking lot and I am still trying to get someone to call me back after submitting photos to get this resolved!!!!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Mark, Laurel

No le gustó: Personal y atención
Se hospedó 5 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Mark,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there's anything specific you'd like us to address or improve upon, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Marva

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked the staff services and attentiveness.,what I was disappointed with was no cash acceptance policy. Other than that my stay was excellent.
Se hospedó 2 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Marva,Thank you for your kind words regarding our staff and their attentive service. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by our cashless policy. We'll take your feedback into consideration as we strive to improve our guest experience. We hope to welcome you back for another memorable stay in the future.

10/10 Excelente

JUSTIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Justin,We're delighted to hear that you had a quiet and enjoyable stay with us. Thank you for taking the time to share your experience. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another relaxing Napa getaway.

10/10 Excelente

Nataliya

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a beautiful place with a great service
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Nataliya,We're delighted to hear that you found our resort beautiful and enjoyed our service. It's always wonderful to know that our guests have had a great experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back for another enjoyable stay in Napa Valley.

10/10 Excelente

Joseph

It was great
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Joseph,Thank you for your feedback. We're thrilled to hear that you had a great experience with us. If there's anything specific that made your stay enjoyable, or if there's anything we can improve upon for your next visit, please feel free to let us know. We look forward to welcoming you back soon.

10/10 Excelente

Vanessa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing!!
Se hospedó 3 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Vanessa,We're thrilled to hear that you had an amazing experience with our staff. Thank you for taking the time to leave us a review. Providing exceptional service is our top priority, and it's wonderful to know that our team exceeded your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience in Napa Valley.

8/10 Bueno

Bernard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot, and golf course. Beautiful grounds and nice 1 bedroom remodeled casa. South Golf course is redoing cart paths and it is very disruptive to 4-5 holes, easy to get lost. Staff was very accommodating and friendly.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Alicia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Alicia,Dear Jason,Thank you for taking the time to leave us rating of your stay. We're thrilled to hear that you had a wonderful experience.. We look forward to welcoming you back again soon for another fantastic stay. If there's anything specific you'd like us to know for your next visit, feel free to reach out.

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is dated, but well maintained.
Se hospedó 5 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Paul,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay despite the challenges you encountered. We're currently in the process of rolling out property-wide renovations to enhance our guests' experiences, and we appreciate your patience and understanding during this time. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you have any further feedback or suggestions, please feel free to reach out.

6/10 Aceptable

Marie

Le gustó: Limpieza, personal y atención
The first thing that pops up on amenities is Jacuzzi and pool. And yet when we were going to check into our first room, it was way too far from the pool, so they attempted to put us in a tiny little room that was near the pool. We actually went and changed into our bathing suits and went to the Jacuzzi, where there were tons of kids, and the parents were allowing them to eat pizza in the Jacuzzi and pool. Now, We are frustrated so we asked for a decent room and we didn’t care about the Jacuzzi pool. They put us in number 211, which was a nice room, But it was not a great experience for us. The best thing they have going is the pizza and bakery shop with the fire pit.
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Thank you for sharing your experience, Marie. We're sorry to hear about the inconvenience you faced with the room location and the pool area. Your feedback is valuable to us, and we'll take it into consideration to improve our guest experience. We're glad to hear that you enjoyed our pizza and bakery shop with the fire pit. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excelente

Santi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Santi,Thank you for your kind words. We're delighted to hear that you enjoyed your time with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back soon for another Napa getaway.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
SERVICE IS TOP NOTCH!!
Se hospedó 3 noches en enero de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Mary,We're thrilled to hear that you experienced top-notch service during your stay. Providing exceptional service is our priority, and we're glad that our team exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic experience in Napa Valley.

8/10 Bueno

Kanchan

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear Kanchan,Thank you for taking the time to share your feedback with us. We appreciate your comments and will use them to continue improving our services. If there's anything specific you'd like us to address or if you have any further feedback, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better experience in Napa Valley.

6/10 Aceptable

kathleen, Granite Bay

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Lovely place to stay , sadly the pool/spa at the spa was under maintenance and unavailable for use. . Only outdoor main pool avail. Booked for 3 people and amenities were for 2, a bit inconvenient when we checked in late. I’ll stay again I will just make sure to check pool spa and amenities
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear Kathleen,Thank you for sharing your experience with us. We're delighted to hear that you found our property lovely, despite the temporary inconvenience with the spa pool and amenities. Your feedback is invaluable as we strive to improve our services. We sincerely hope to have the pleasure of welcoming you back soon, and we'll ensure your next stay is nothing short of exceptional. Please feel free to reach out if there's anything we can do to make your next visit even more enjoyable.

10/10 Excelente

Dina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a beautiful place to stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear Dina,Thank you for your kind words. We're delighted you enjoyed your stay with us. Whenever you're ready for another getaway to Napa Valley, we'll be here to welcome you back with open arms.

10/10 Excelente

Denisce, Rosedale

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice spot
Se hospedó 2 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear Denisce,We're glad to hear you enjoyed your time with us at Silverado Resort. If there's anything we can do to make your next visit even more enjoyable, just let us know. We look forward to welcoming you back soon for another Napa Valley getaway.

10/10 Excelente

Stefany

Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear Stefany,Thank you so much for leaving us a review. We're thrilled you had a great experience with us. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful stay.

10/10 Excelente

Bianca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really quaint with the Napa feeling! I adored the clubhouse ☺️
Se hospedó 2 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Bianca,We're delighted to hear that you enjoyed the quaint Napa atmosphere at our clubhouse! It's always our goal to provide a memorable and enjoyable experience for our guests. We hope to welcome you back soon for another wonderful visit to Napa Valley.

6/10 Aceptable

Taraneh

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very slow check in. Waited in line for 45 minutes before getting helped.
Se hospedó 2 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 8 abr. 2024
Dear Taraneh,Thank you for sharing your feedback with us. We apologize for the delay you experienced during check-in. Your time is valuable, and we understand the importance of efficient service. We'll review our check-in process to ensure a smoother experience for our guests in the future. We appreciate your patience and hope to welcome you back for a more seamless stay to Napa Valley.

10/10 Excelente

D

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 11 abr. 2024
Dear D,Thank you for taking the time to share a wonderful rating. We're thrilled to hear that you enjoyed your experience with us. If you have any feedback or if there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back to Napa Valley soon.

2/10 Terrible

ANA

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 8 abr. 2024
Dear Ana,We're truly sorry to hear about your experience. Our team is dedicated to providing exceptional service, and we regret that we fell short during your stay. Please know that we take your feedback seriously and will use it to improve our services. If there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to make it right in the future.

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful setting and grounds, attentive staff.
Se hospedó 3 noches en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 8 abr. 2024
Dear Christine,We're delighted to hear that you enjoyed the beautiful setting and grounds during your stay. Our team works hard to ensure that every guest feels well taken care of, and we're glad to hear that you found our staff attentive. Thank you for choosing us, and we hope to welcome you back again soon for another memorable experience.

6/10 Aceptable

Ingrid

Se hospedó 1 noche en abril de 2024
Respuesta de Resort Manager, Silverado Resort el 26 abr. 2024
Dear Ingrid,Thank you for taking the time to leave a review. We value your feedback and are always looking for ways to improve. If there's anything specific you'd like to share with us about your experience, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 Aceptable

Sylvia

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 3 abr. 2024
Hi Sylvia,Thank you for sharing your feedback with us. We appreciate your honesty and will use it to improve our services. If there's anything specific you'd like us to address, please feel free to reach out. We're here to ensure your experience with us is nothing short of wonderful.

6/10 Aceptable

Francis

Viajó con su pareja
Le gustó: Servicios
The unit we had needs a little upgrading, at least the carpet needs shampooing to get rid of the “old” smell. We rented an EV vehicle but sadly we struggled looking for a place to charge. The resort only had one functioning port for non-Tesla EVs
Se hospedó 4 noches en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 3 abr. 2024
Dear Francis,Thank you for sharing your experience with us. We appreciate your feedback regarding the unit and will certainly address the carpet situation. Additionally, we are currently implementing resort-wide upgrades, including enhancements to our facilities and amenities. We apologize for the inconvenience regarding the EV charging availability and are actively working to expand our charging infrastructure to accommodate all our guests' needs. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excelente

Sierra

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Amazing experience. The resort has everything!
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 3 abr. 2024
Dear Sierra,We are delighted to hear that you had such a wonderful experience at Silverado Resort. It brings us joy to know that you found everything you needed here. From our array of amenities including golf, tennis, pickleball, bocce, The Spa, The Grill, Mansion Bar, The Market and Bakery, and more, we aim to create unforgettable moments for our guests. Thank you for choosing us, and we can't wait to welcome you back for another memorable stay.

10/10 Excelente

Cheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Relaxing spa experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 30 mar. 2024
Dear Cheryl, we're delighted to hear that you had a relaxing spa experience with us. Thank you for choosing our spa for some well-deserved relaxation. We hope to welcome you back soon for another rejuvenating visit.

2/10 Terrible

Jose

No le gustó: Limpieza
The property itself is very nice and has lots of amenities, but the rooms are significantly dated and unclean. I plugged my charger into the wall at 8pm and we lost power to half of the room for the rest of our stay. The shower pooled up with water in the tub when not in use. I would not stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 26 mar. 2024
Dear Jose, We're truly sorry to hear about the challenges you faced during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short in meeting your expectations. Rest assured, your feedback has been shared with our team to address the issues you encountered promptly. We value your patronage and hope to have the opportunity to regain your trust during your next visit. Thank you for bringing your concerns to our attention, and we hope to welcoming you back for a more enjoyable stay.

10/10 Excelente

Jason

Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 17 abr. 2024
Dear Jason,Thank you for taking the time to leave us rating of your stay. We're thrilled to hear that you had a wonderful experience.. We look forward to welcoming you back again soon for another fantastic stay. If there's anything specific you'd like us to know for your next visit, feel free to reach out.

10/10 Excelente

Luohan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 25 mar. 2024
Hi Luohan, we're happy to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon for another memorable stay.

8/10 Bueno

Karen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 25 mar. 2024
Thank you for taking the time to leave us a rating, Karen. We're pleased to see that you had a positive experience overall. If there's anything we can do to turn that 4 into a 5 for your next visit, please feel free to share your feedback with us. We look forward to hosting you again soon.

10/10 Excelente

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved staying here! Great amenities and a beautiful property. The staff were kind and helpful - a special shout out to Rene who graciously helped us with our bags.
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 30 mar. 2024
Dear Jennifer, we're so glad to hear that you loved your stay with us. Thank you for your kind words about our amenities, beautiful property, and the exceptional service provided by our staff, especially Rene. We'll be sure to pass along your appreciation. It was our pleasure to assist you, and we can't wait to welcome you back for another memorable stay.

8/10 Bueno

Taurin

Se hospedó 3 noches en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 21 mar. 2024
Hi Taurin, thank you for your review. We appreciate your feedback and are glad to see that you had a positive experience overall. If there's anything specific we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.

10/10 Excelente

Burnett

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a short but amazing stay. we are coming back for a couples weekend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 12 mar. 2024
Dear Burnett,Thank you for sharing your experience. We're delighted to hear that you had an amazing stay with us. We can't wait to welcome you back for a couples weekend. Until then, safe travels.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 2 noches en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 19 mar. 2024
Hi Paul, we're happy to hear that you found our place great. Your feedback means a lot to us, and we hope to welcome you back again soon for another wonderful experience.

10/10 Excelente

elzbieta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 12 mar. 2024
Hi Elzbieta,Thank you for your perfect rating. We're thrilled to see that you had a fantastic experience with us. Your support means the world to us, and we hope to have the pleasure of welcoming you back again soon.

6/10 Aceptable

douglas

Se hospedó 1 noche en marzo de 2024
Respuesta de Resort Manager, Silverado Resort el 3 abr. 2024
Hi Douglas,Thank you for taking the time to provide us with your feedback. Your honesty is valued, and we will utilize it to enhance our services. Should you have any specific concerns or suggestions, please don't hesitate to contact us. We are committed to ensuring that your experience with us exceeds expectations.