2/10 Terrible
Beniamin M.
19 ago. 2025
No le gustó: Limpieza
Not a great experience. We stayed at the resort for one week from Aug 9 - Aug 16 we paid a lot for one week. First of all the resort is not what is advertise in the description. The only room that is accurate is the room with the king size bed. All the other bedrooms have DOUBLE BEDS, there are NO QUEEN SIZE BEDS in the other rooms, this is misleading. The laminate flooring in the kitchen was coming apart and sticking up when we arrived on the 9th. We called maintenance they came and glue the laminate boards together with crazy glue never glued them to the floor. according to the maintenance guy they only do remodeling in the winter this is unacceptable. Bedroom with the king size bed, in the bathroom the toilet paper was missing the roller rod. I can tell you that this was missing for a while from reading previous posts. The problem has not been fixed. There was sand under the rug in the living room when we arrived the resort was not thoroughly clean. When you charge your guest a lot for the week or any other price it should not be the guests responsibility to take the sheets off the bed including towels and leave them in front of the washer and dryer. What is the cleaning crew for? This should be their responsibility and part of their job. For the price that we paid we expected a lot better.
Beniamin M.
Se hospedó 7 noches en agosto de 2025
